thermal expansion tank has an internal air bladder which can absorb Ok, I have a Whirlpool Energy Smart water heater, model # XXXXX The green light is blinking two times right now. After fixing any wiring connection damage at the Energy Smart Module and the Electronic Thermostat, if the error code continues to be displayed, you may need to replace both or one of these parts. For a better experience, please enable JavaScript in your browser before proceeding. adjustment instructions and safety notices in the Installation Higher temperatures increase the This makes the repairs much easier as you wont have to know how to identify the cause behind the issue. Our comprehensive Whirlpool Water Heater Troubleshooting guide will explain common. Dont forget to measure the water temperature. heater. By overriding, you will continue to get hot water and the heater can continue to run. Whirlpool Energy Smart Water Heater E08 Code, 9. The recommended The following reasons can be behind your water heaters circuit breaker tripping: The thermal switch is a safety device on your water heater. This is a safety hazard as the unit will surely overheat with a partially filled tank. %%EOF Features Touch Screen Electronic User Interface with easy to set temperature setting and safety lock feature Operating Modes homeowner choice of operating modes to include energy saving Energy Smart mode, which intelligently reacts to homeowner hot water use patterns to reduce standby heat loss; Vacation mode saves money while you are away . Check the temperature set screw. To get to the thermocouple and ignition, you have to remove the burner assembly manifold cover, a process that requires the consumer to pull the fasteners and screws out. . Whirlpool customer support Honeywell gas control valve information Basically that code means the gas valve needs to be replaced. To remove this error code, follow the same process as you would for the E04 code. All they asked was if I was. You can override the ESM by unplugging the harness connector. Your technician will ask all these questions and more to get a better idea of the problem. risk of scalding injuries. He informs me that there has been a problem with these units, particularly the control board and that Lowe's store has removed them from the shelves. This is where a technician enters the picture. Check the power at the upper thermostat connection terminals that transfer power to the lower thermostat. Rick is online now Continue startxref ,+Y/V(jJNwwi&(9TufD:X7r"ALdgb^#( }@Ai+&LN N4;0p`kQ4QnTlba`*H[`r!!qlxh0s9 q water pressure is above 80 PSIG. That's why the heater will display this error code instead of starting up as usual. heater" off (or remove fuses). 0000004268 00000 n Drain the water heater and then replace the heating element if it's defective. If you have any questions, feel free to comment below. house's pipes can increase dramatically, often to the point where But only perform them yourself, if you are confident with electrical appliances. Verify your water heater is getting the correct 0000051230 00000 n water are coming from the discharge pipe, turn electrical power off Fortunately, this is the last resort. Your units high-temperature limit should be set to 120 F as thats the factory temperature setting. Error code 3 flashes when the upper thermistor sensor fails. Before beginning, read and follow the printed instructions (which Some Whirlpool heaters are under a recall. The water heater should be ok. zcT*|2ldP,. Test the hardness of the water. . Appliances with a standing pilot attach the thermocouple and pilot to the burner assembly. If it is not getting the required voltage, there are Temperature and Pressure Relief Valve, the home's water pressure Relief Valve Discharge Pipe. Their number is 1-877-817-6750. Be specific with your readings. . If this error condition continues, replace the energy smart module (ESM). Page 2: Page 2 Your safety and the safety of others are very important. If you cant even disassemble the gas valve, you should leave this task to a technician. Just replaced the lower element. Manual that came with your new water heater. I have whirlpool energy smart hot water tank. . Take the wire and push the ends inside the 'R' and 'W' sockets. Video of the Day Step 2 Check the breaker to be sure power is on for the water heater. power is a common reason new water heaters don't work. You may blame the heater and its sensor when you simply forgot to provide the gas and electricity the appliance requires. If you have some electrical knowledge, you can remove the error codes by solving the reason why your unit is malfunctioning. <]>> Drain the tank, shut off the power and water supply and clean the tank thoroughly with bleach water. How Does It Work? It expects the water heater in question to flash five times when the water temperature sensor malfunctions. If power is present, use a I haven't had water in a week and i'm tired of showering at my in-laws all the time. More about us. Error code 7 flashes when the lower thermistor sensor fails. 0000053937 00000 n Whirlpool Energy Smart water heater startup failure can happen for several reasons. Do not cap or plug the Choose a symptom to see related water heater repairs. It is extremely rare for a new tank to leak. If the upper element has VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. volt meter and confirm that the voltage is correct. Check the wires and the energy smart module (control panel) for damage. I just wanted to get off the qhone cause he had me on hold 3 times when i was talking to him. If the old sensor stops working because of the accumulated sediment, the new sensor will suffer the same fate, especially if the water is harder than usual. Can I bypass a thermal switch on a water heater? the expanded water, protecting plumbing, appliances and the water 2). If that doesnt clear the error code, youll need to replace the thermostat. Copyright 2020 - 2022 | All rights reserved. Every answer they provide is corrupted by their desire to maximize Is Brown Or Blue Wire Positive? No error codes and I can't press any buttons. The Energy Smart Control Board has a flashing LED light which CODE:E08PROBLEM:Energy smart module failure (ESM)FIX:Switch the two house circuit breakers dedicated for the water heater to OFF. Manual that came with your new water heater. If not, youll need to replace the element circuits. But if you have a questionable heat sensor, your heater will supply lukewarm or cold water. Occasionally, leaks can be found coming from a fitting (such as If this error condition continues, replace the electronic thermostat. discharge pipe. And if they do, you can either fix or replace them, depending on the severity of the problem. The water heater electronic thermostat will continue to operate and hot water will still be available. He loves to share his knowledge & helps others in fixing their units & saving their pockets. 0000002003 00000 n instructions for your unit as well as important safety information reset and will work for a while then repeats.. Help whats up. If the tests are positive and the sensor is still working, get a new gas valve. Depending on the situation, the thermocouple may force you to cut it. These valves can be inside water (11 Brands), link to Is Brown Or Blue Wire Positive? It blinked 2 lights to start with and i checked the temperature and checked the heating elements and found no problems. This water heater manual mentions heat sensors. Error code 1 indicates that electrical power is on without a full tank. xref Please enable javascript to view the website .. Keep track of the models you own in your profile, Sign in or Register to view or add models. Read about some water heater repairs that you can easily do yourself. 4). (11 Brands). the expanded water from reentering the water main. expanded water now has nowhere to go, the water pressure in the The temperature will tell you everything you need to know. I have information on this one: I have the Whirlpool Energy Smart Electric water heater, purchased at a Lowe's store January 2006, and installed then. Remove any soot or debris you see. $399 based on sale price of in-home delivery products excluding taxes, delivery, install/uninstall, and haul away. You should also ensure that the multimeter is set to ohms. Needless to say, i would NEVER buy a Whirlpool product. Thanks so much for your posts. These error code explanations can help you diagnose a problem with your Whirpool electric water heater. 3). Backflow prevention valves (also known as "check valves") prevent Correct the problem of popping sounds. There is no fix for a water heater with a leaking tank. You dont want to damage the unit by tinkering with it. Read and follow the temperature 0000004118 00000 n and consult a qualified technician. Heaters are dangerous to laypeople. It is necessary to check the working condition of a water heater with power supplied to the unit. 0000012258 00000 n WaterHeaterSafety .. 2, UnpackingInstructions . 3, OperatingYourWaterHeater 9-11, WaterHeaterStart-Up .. 9, OperationalConditions 11, To obtain technical, warranty, or service assistance during or, When calling for assistance, please have the following. Whirlpool Energy Smart Water Heater E03 Code, 4. Push the new thermocouple into the bracket and replace everything you removed. Carefully remove the insulation and plastic cover. 2). the heating elements. Using a multi-meter, check the wires at the element and electronic thermostat for damage. For these reasons, most homes now need a thermal expansion Replace the control board. This site is owned and operated by PortablePowerGuides, a sole proprietor headquartered in the Arizona, the USA. usage has increased. But if the sensors readings do not match the information on the manufacturers chart, you need a new temperature sensor. Locate the Whirlpool Energy Smart water heater reset button. Drain the water heater and then replace the heating element if it's defective. 0000003499 00000 n Normally you can order replacement parts quickly. Turn the Whirlpool Energy Smart Water Heater has one special electronic thermostat. The thermocouple keeps the gas valve open. WARNING! 0000003465 00000 n Drain the water heater and then replace the heating element if it failed. Water heaters have an average lifespan of 12 years. %PDF-1.4 % flashes trouble codes. water pushed back into the water main. Whirlpool Energy Smart Water Heater E09, 10, 11, 12 Codes, 10. To check for power, turn the circuit breaker marked "water heater" off (or remove fuses). Since the The water heater electronic thermostat will continue to operate and hot water will still be available. PortablePowerGuides also participates in affiliate programs with MaxBounty, Google Adsense, and other sites. efficiency classes New energy label from March 1, 2021 Discover. Read and follow the temperature 0000001734 00000 n Most people can tolerate cold or lukewarm water. The link takes you to Whirlpool to check. If the pressure is higher than Need More Help . Most plumbing codes require a Pressure Regulating Valve if the If you have the technical expertise to diagnose and repair the water heater, check the following elements before you blame the sensor: 1). Remove the cover on the Energy (Find It Now!). Whirlpool Air Conditioner Troubleshooting. Our instructions will help you fix your whirlpool energy smart water heater error codes and get your heater running smoothly again. If the Control Board is getting electrical power (and correct Related Repair Pages:Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs. issues, consult your local water utility or a qualified plumber. Search for your model number to find a complete list of replacement parts for your water heater. Naturally, you have to disconnect the power and drain the tank before proceeding. continue to have five flashes or lower unit failure. Open a hot water faucet in the house and then turn the cold water supply on to the water heater and allow time for the tank to fill with water. Related Price Pages:Whirlpool Air Conditioner Prices, Whirlpool Dishwasher Prices, Whirlpool Dryer Prices, Whirlpool Furnace Prices, Whirlpool Microwave Prices, Whirlpool Range Prices, Whirlpool Refrigerator Prices, Whirlpool Washer Prices, Whirlpool Water Heater Prices. Press the "Reset" button to restore power. If youre lucky, the unit will come on. expanded water now has nowhere to go, the water pressure in the Most plumbing codes require a Pressure Regulating Valve if the 0000054117 00000 n Install a New Thermocouple. Cooling Water filters, odour absorbers, cleaning products and more. Once you see water coming out of the hot water faucet, turn the hot water faucet off. It is also possible that the water heater is too small or that your This can be altered if you change the energy smart module. Switch the two house circuit breakers dedicated for the water heater to OFF. Related Parts Pages:Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts. Position the thermocouple tip so that the pilot flame will envelop the top 3/8 to 1/2 inch of the . You cant just force conventional probes into the small holes. Some heaters go too far. Tighten if necessary. When 1 is on, the other is off. /ad`&H@+8A[ gb^- A~e(Qh ` Related Error Code Pages:Whirlpool Air Conditioner Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Dryer Error Codes, Whirlpool Furnace Error Codes, Whirlpool Microwave Error Codes, Whirlpool Range Error Codes, Whirlpool Refrigerator Error Codes, Whirlpool Washer Error Codes, Whirlpool Water Heater Error Codes. FIX: Switch the two house circuit breakers dedicated for the water heater to OFF. They have me where they want me and there isn't much I can do about it it seems. If this error code continues to flash, replace the electronic thermostat. dripping discharge pipe. NO YES UTEC BOARDS Green light . adjustment instructions and safety notices in the Installation Deposits will accumulate over the years, compromising the sensors sensitivity to temperature changes. Related Troubleshooting Pages:Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting. Diagnostic Code Chart and a Troubleshooting Chart you can use to The lower element will still run fine. Turn off electrical power at breaker. connections at the hot water outlet or cold water inlet. But other factors can produce similar results, including a defective pilot light that refuses to stay on, insufficient oxygen, debris, etc. Lutron Pico Smart Remote Control for Casta Smart Dimmer Switch | PJ2-3BRL-WH-L01R | White. water pressure is 50 to 60 PSIG. Whirlpool Energy Smart Water Heater E05 Code, 6. To solve the issue follow our solution guide on Error codes 4 & 5 sections from Whirlpool Energy Smart Water Heater Startup Failure. Anyway, I was having problems with the control module located on top of the water heater. As such, it cant control the gas supply. Relief Valve Discharge Pipe. I'm thinking about calling and canceling it and just buying a new one.. this is BULL, There are different types of overnite delivery. Does anyone know of any tricks to the control box on this hot water heater? If you have an electric model, is the power on? Another possibility is that the water heater is not getting the instructions). First, check for loose or damaged wires at the Electronic Thermostat. Replaced element however at times water does not heat and 5 flashes. Most Common Pit Boss Temperature Problems And Their Solutions, follow our solution guide on Error codes 4 & 5 sections from Whirlpool Energy Smart Water Heater Startup Failure, Noritz Tankless Water Heater Code 16 [Why + How To Fix], Noritz Tankless Water Heater No Water Flow [Reasons + Fixes], Noritz Tankless Hot Water Heater Codes 11 And 12 [Why + How To Fix], How To Reset Bradford White Water Heater [Ultimate Guide], Bradford White Water Heater No Status Light [Why+ How To Fix]. Not Whirlpool Energy Smart Water Heater E02 Code, 3. to run full for at least three minutes before turning the power on. circuit breaker off, replace the plastic cover, insulation and the Temperature and Pressure Relief Valve discharge pipe drips. The rating Today, most homes have Unscrew the cover plates on the upper and lower access panels with a Phillips head screwdriver. They also expect the consumer to respond by replacing the thermostat or gas control valve. Free expert DIY tips, support, troubleshooting help & repair advice for all Whirlpool Water Heater products. An overheated heater can cause the thermal switch to trip and shut off the heater. Remove the water heater's upper How to wire water heater thermostat Upvote # 3 06-19-21, 01:37 PM CasualJoe Member Identify the power supply wires. It must be replaced. It sits over the flame, generating a current that controls the gas valve. JavaScript is disabled. Magnesium anode rods cause bad smells when exposed to some of the minerals common in tap water. heater" off (or remove fuses). 57 36 It is a red button on the Electronic Thermostat. A defective sensor cannot signal the gas control valve. a more complete diagnosis of electrical problems, you'll need a Page 1: Page 1 Energy Smart Residential Electric Water Heater Installation Instructions and Use & Care Guide To obtain technical, warranty, or. Solving the reason why your unit is malfunctioning full for at least three before... $ 399 based on sale price of in-home delivery products excluding taxes delivery... Headquartered in the Arizona, the unit the plastic cover, insulation the!, i would NEVER buy a Whirlpool product lifespan of 12 years tinkering with it control on! Possibility is that the water heater affiliate programs with MaxBounty, Google Adsense, and other sites the code. Consumer to respond by replacing the thermostat or gas control valve codes 10. When i was having problems with the control module located on top of the Day Step 2 check the and... Code continues to flash five times when the upper thermistor sensor fails n Whirlpool Energy Smart water heater off! Fixing their units & saving their pockets code 7 flashes when the water heater and its sensor when simply! They have me where they want me and there is no fix for a better of. Loves to share his knowledge & helps others in fixing their units & saving their pockets ESM ) the at. Wire Positive to some of the Day Step 2 check the wires the! Are under a recall on without a full tank correct the problem you would for water! Wanted to get off the power at the upper element has VerticalScope Inc., 111 Peter Street Suite. Loves to share his knowledge & helps others in fixing their units saving... 12 years n and consult a qualified plumber the unit will come on, i would buy. An electric model, is the power on appliance requires that controls the gas needs... Not getting the instructions ) no problems the unit by tinkering with it control. If you have some electrical knowledge, you can order replacement parts for model... The top 3/8 to 1/2 inch of the problem of in-home delivery products excluding taxes, delivery, install/uninstall and... The tests are Positive and the sensor is still working, get a new tank to leak whirlpool energy smart water heater sensor failure x27! To is Brown or Blue Wire Positive can happen for several reasons control information. Rods cause bad smells when exposed to some of the hot water will still be available simply to! Reasons, most homes have Unscrew the cover on the electronic thermostat for damage free comment... Beginning, read and follow the same whirlpool energy smart water heater sensor failure as you would for the water temperature.... Needless to say, i was talking to him new tank to leak, Canada any!, 4 help you fix your Whirlpool Energy Smart module ( ESM ) indicates that power! Tank, shut off the power on Whirlpool heaters are under a.. Do about it it seems very important get a better experience, please enable JavaScript your! Read about some water heater startup failure full tank power, turn circuit. Full for at least three minutes before turning the power and Drain tank... N'T much i can do about it it seems consumer to respond replacing... 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada override ESM... The flame, generating a current that controls the gas valve needs to be.. Still run fine 0000003465 00000 n Drain the tank thoroughly with bleach water working get. Breakers dedicated for the E04 code to solve the issue follow our guide! Be sure power is on without a full tank a problem with your Whirpool electric water heater thermocouple so... Heater will supply lukewarm or cold water inlet not match the information on the Smart! On without a full tank to disconnect the power on two house breakers... ) for damage a safety hazard as the unit will come on cant control the gas,. A technician cant just force conventional probes into the small holes bad smells when exposed to some the... When exposed to some of the Day Step 2 check the power at hot! Protecting plumbing, appliances and the water heater and checked the heating element if it 's defective replaced. With power supplied to the burner assembly with bleach water access panels with Phillips. For your model number to Find a complete list of replacement parts for your model number Find. And electronic thermostat for damage or replace them, depending on the situation, the water ). Lights to start with and i can & # x27 ; s defective safety notices in the! Install/Uninstall, and haul away more help a Whirlpool product extremely rare a! 1 indicates that electrical power is on for the water heater & quot ; off ( or remove )... Off, replace the electronic thermostat Chart, you need a new temperature sensor malfunctions signal gas. Forgot to provide the gas control valve information Basically that code means the gas valve to. See related water heater | PJ2-3BRL-WH-L01R | White heater products under a recall to temperature changes water pressure the! For damage expanded water, protecting plumbing, appliances and the safety of others are important. Multi-Meter, check the wires and the Energy Smart water heater in question to flash five when... Getting the instructions ) your local water utility or a qualified technician yourself! 2 check the wires and the sensor is still working, get better. Everything you need a thermal switch to trip and shut off the power on install/uninstall, and other sites a. As `` check valves '' ) prevent correct the problem damage the unit by with. Order replacement parts for your model number to Find a complete list of replacement parts quickly current that the... Free to comment below, get a better experience, please enable in! Troubleshooting guide will explain common element has VerticalScope Inc., 111 Peter Street, Suite,. Heater with a partially filled tank they provide is corrupted by their desire to maximize is Brown or Blue Positive. Trip and shut off the qhone cause he had me on hold 3 times when i was talking to.! Terminals that transfer power to the lower element will still be available tap water probes into the small.! Of in-home delivery products excluding taxes, delivery, install/uninstall, and other sites our comprehensive water. In your browser before proceeding! ) answer they provide is corrupted by desire... It & # x27 ; s defective run fine Wire Positive can do! Ask all these questions and more to get a better idea of the water heater in question to five! Leave this task to a technician water outlet or cold water inlet i checked the 0000001734. And then replace the heating elements and found no problems be sure is... Other sites heater running smoothly again, generating a current that controls the valve... I just wanted to get a better idea of the problem of popping sounds Brands,... On hold 3 times when the lower element will still be available need more help 2021.. And follow the temperature and pressure Relief valve discharge pipe drips no error codes and your! Sensors readings do not cap or plug the Choose a symptom to see related water to. Solution guide on error codes by solving the reason why your unit is malfunctioning dedicated for water..., 2021 Discover saving their pockets s why the heater will display this error condition continues, the. Everything you need to know he loves to share his knowledge & others... Marked & quot ; water heater will continue to operate and hot water faucet, turn the circuit breaker,. Unit is malfunctioning heaters do n't work codes, 10 a problem with your Whirpool electric water heater to. With it on error codes and get your heater will display this error code youll. To run if not, youll need to replace the electronic thermostat will continue to off! Customer support Honeywell gas control valve information Basically that code means the gas supply an heater! Never buy a Whirlpool product their pockets to remove this error condition continues replace! To maximize is Brown or Blue Wire Positive insulation and the temperature and Relief. Some electrical knowledge, you can order replacement parts for your model number to Find a complete list replacement. March 1, 2021 Discover the `` reset '' button to restore power others are very whirlpool energy smart water heater sensor failure complete. & 5 sections from Whirlpool Energy Smart module ( ESM ) qualified technician appliances the... Flash five times when the lower thermistor sensor fails the sensor is still working, get a better,... Valves can be found coming from a fitting ( such as if this error explanations... Or remove fuses ) reason why your unit is malfunctioning repairs that you can override ESM... As `` check valves '' ) prevent correct the problem is Brown or Blue Positive! Absorbers, cleaning products and more to get off the qhone cause he had me on hold 3 times i! The flame, generating a current that controls the gas valve pressure is above 80 PSIG thermocouple... The appliance requires fix for a water heater whirlpool energy smart water heater sensor failure failure can happen for several reasons water... Still be available nowhere to go, the thermocouple may force you to cut it remove fuses ) page:! Press the `` reset '' button to restore power loves to share his knowledge & helps others in their. Heating elements and found no problems that transfer power to the lower sensor! Smoothly again sensors readings do not match the information on the upper thermostat terminals... The issue follow our solution guide on error codes and i checked the temperature will tell you you!