D)identity management However, this is not the same thing as chronic suspicion, which would not indicate communication competence. A)Stating your personal opinion. C)distance Then, a woman quietly sits next to you. There was a lack of interaction among team members. Jane promises her mother that she will clean her room, then repeatedly fails to fulfill this promise. A)Metacommunication D)Self-analysis C)Children of immigrants living in America who are not immersed in American culture, embodying, instead, the customs and communication of their parents' homeland Chapter 1: Introduction to Communication Studies, Chapter 6: Interpersonal Communication Processes, Chapter 7: Communication in Relationships, Chapter 11: Informative and Persuasive Speaking, Chapter 12: Public Speaking in Various Contexts, Chapter 14: Leadership, Roles, and Problem Solving in Groups, Chapter 15: Media, Technology, and Communication, Chapter 6 Interpersonal Communication Processes, Chapter 12 Public Speaking in Various Contexts, Next: Chapter 2: Communication and Perception, Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. False We receive and respond to messages from another person at the same time that she or he is receiving and responding to us is an example of the _____________ model. E)systematic problem solving, A group's collective striving for unanimity that discourages realistic appraisals of alternatives to its chosen decision is called __________. E)Topic, Which of the following speech subjects would be best organized in a cause-and-effect pattern? E)avoid common expressions such as "see you later" or "did you hear about that". D)recruit several other gym members to confront Jon Which of the following statements about speaker credibility is true? B)Listening is an automatic and natural process. D)topic Most scholars now consider linguistic competence to be a part of communicative competence. David and Chelsea are having an argument. Audiences tend to listen more carefully during the __________ of a speech. C)complex ideas D)significant D)Lisa is trying to manage her identity. E)a banner. B)Attraction Theory B)The CEO is more emotionally responsible toward her employees, while the department head is harsh. Am I right?" The ________ fallacy is represented by a speaker who attempts to weaken an opponent's argument by attacking the person's integrity. D)Appropriateness C)Bill respects Joe. In most cases, we can consciously decide to work on our deficiencies, which may take considerable effort. Our tendency to assume that people are telling us the truth can also lead to negative results. A)Establish the importance of your topic to your audience. A)ask questions when you're unsure of what to do This is just the beginning of our conversation about communication competence. B)ask Jon about the safety precautions he's taking D)Laissez-faire B)assimilation A)cultural identity When we are searching for words to express an idea, we are involved in the process of __________. While each box will focus on a specific aspect of communication competence, this box addresses communication competence more generally. D)The second sentence because it uses more technical jargon and bigger words Which of the following are organizational principles that should be addressed in the conclusion of an informative speech? McCroskey, J. C., Communication Comptence: The Elusive Construct, in Competence in Communication: A Multidisciplinary Approach, ed. B)Students line up outside classrooms shortly before lectures E)Hinting, In which stage of the developmental model might using the Internet be especially beneficial for shy people? Some key components include motivation, self- and other knowledge, and tolerance for uncertainty. C)increasing audience comprehension Which of the following would indicate a lack of self competence? D)The source is biased. ", "I can see you're hurting right now. Judy's explanation is an example of __________. Since we communicate in many different contexts, such as interpersonal, group, intercultural, and mediated, we will discuss more specific definitions of competence in later sections of the book. C)focus on your visual aid Am I right? C)anger The ability to communicate effectively is often included as a primary undergraduate learning goal along with other key skills like writing, critical thinking, and problem solving. There are many languages and dialects present in different countries and cities. B)Coercion Julie's remark is an example of a __________. A)climax D)Verbal fluency E)Insulated listeners, Emily is having serious problems with her family. E)working outline, A __________ pattern organizes a speech by arranging points according to their physical location. C)Argumentum ad verecundiam C)Harmonizer C)"They" statements D)social distance Remember, you are not alone. C)definition Examples and Observations Start your outline and research early. A)a group of people who share the same language and nationality C)fidelity D)It takes longer to reveal personal information in online support groups. C)groupthink D)force field analysis Every definition is partially right and partially wrong. E)Indirect communication, Suppose that two children are fighting over a toy. A)Conciliator What anxieties do you have regarding communication and/or public speaking? A)affect displays A)The open area Cara, who will be here in an hour. ANS: C c . A)Accenting E)point of reference, The rule of simplicity states that visual aids ________________. B)value ask questions when you're unsure of what to do. However, as your skills increase you may advance to conscious competence, meaning that you know you are communicating well in the moment, which will add to your bank of experiences to draw from in future interactions. c. For two people to communicate they must agree with one another. When a speaker briefly states the sources of her supporting information, she is using _____________. D)culture shock The professor must be an easy grader." B)value D)Repeating So, to get started on your road to competence, I am proposing that you do two things. True. C)Nominal C)ability and attitude Constant comparison analysis was used to analyze participants' responses. A)cultural adaptation E)Dialectical tensions, Recent research shows that women often build friendships through shared positive feelings, whereas men often build friendships through _______________. Discuss communication apprehension and public speaking anxiety and employ strategies to manage them. First, challenge yourself to see the value in the study of communication. This is an example of the concept that __________. C)not listening This is where you know what you should be doing, and you realize that youre not doing it as well as you could. The Animal Welfare League takes in abused and neglected pets and adopts them out to qualified individuals. C)the language, values, beliefs, and traditions shared and learned by a group of people Levels of communication competence include unconscious incompetence, conscious incompetence, conscious competence, and unconscious competence. D)an interaction between people who share similar characteristics C)Euphemism Still, he expects that he will have a horrible time. Which type of leadership style might be most effective if you want to complete the project by the deadline? C)Periodical E)wave, A __________ pattern organizes a speech based on chronology. Prepare, prepare, prepare! Michael and Brooke are visiting France for the first time. B)Encyclopedia A)Extemporaneous A)The dominant culture determines the overarching characteristics of a coculture. "The rapid depletion of the planet's protective hydro molecular layer has resulted in a rise in the effects of extraterrestrial solar radiation." b. Everyone reading this book already has some experience with and knowledge about communication. D)Extemporaneous D)Persuasion Cognitive competence can also be developed through instruction. B)Democratic C)There was a lack of interaction among team members. B)emblems Based what we know, what can be inferred? B)Complementing Instead, we learn by observing others and through trial and error with our own nonverbal communication. C)identifiers Learn more about how Pressbooks supports open publishing practices. B)social roles Practice is a speakers best friend. E)The information is not accurate. d. We come to believe that the things we talk about are true. B)Self-disclosure C)Faulty assumptions do not interfere with listening. C)A track coach ordering her team to run sprints A)formal outline B)maintain ethnocentric attitudes B)indirect communication B)Laura has difficulty articulating herself using adult vocabulary. C)polychronic c. . B)understated In terms of physiology, age, maturity, and ability to communicate affect competence. B)Catharsis A)Nonassertive b. Sarah lacks confidence and is therefore very inconsistent in her personal style. A)Nonassertive E)formal roles, Power that comes from respect, liking, and trust is known as __________. D)visual aids If someone talks about a dream or fantasy, they are not actually communicating. E)Written communication, In the developmental model, which stage of conversation development is the one in which people get acquainted by making "small talk"? C)Jargon What communication characteristics do they have that you might want to have yourself? Which cues signaling warmth and involvement are associated with communication competence and credibility? Sarah angrily replies, "If that's what you want to do, its fine by me." C)policy D)direct communication This is an example of what type of problem solving? After forming an initial opinion, we tend to interpret a person's behavior in ways that fit our expectations. E)topic, Which of the following is an effective technique for concluding a speech? Culture can be best understood as __________. E)emotion, "If we don't require people riding bikes to wear a helmet by law, then no one will wear a helmet" best demonstrates which fallacy? A)Democratic D)Equivocal B)speak only to the person he or she is with C)A suspenseful narrative that could draw an audience's interest D)Passive aggression You are the creative director for a successful advertising agency. In what circumstances does the behavior occur? E)Waiting for the audience to applaud your speech, reviewing the points you made in your introduction, A (n) __________ is a specific case used to demonstrate a general idea. C)Interaction Appearance Theory D)stating a central idea A stereotype is essentially a (n) __________. Which of the following is an accurate statement about listening? A)repetition C)Gather relevant information E)biological. User: A person's beliefs and general outlook, which act like filters on the information . In order to put that commonsense knowledge to competent use, we must have a more nuanced understanding of how conflict and interpersonal communication relate and know some conflict management strategies. Bill responds to the interruption by saying, "You can care less about anything I have to say!" This is an example of _______________. Am I correct?" But you have to be prepared to put in the time to improve; for example, it takes effort to become a better listener or to give better feedback. E)Avoidance, Writing a firm letter to a harasser insisting that the behavior stop is an example of which of the following styles of conflict? D)Democratic For example, asking an employee to paraphrase their understanding of the instructions you just gave them shows that you are aware that verbal messages are not always clear, that people do not always listen actively, and that people often do not speak up when they are unsure of instructions for fear of appearing incompetent or embarrassing themselves. A)task roles spend time with people of different backgrounds. A)rationality Weegy: The act of conveying information for the purpose of creating a shared understanding: is the most accurate statement about communication. During the course of the argument, Chelsea reveals that she is upset with David because he spends too much time at work and not enough time with her. D)should be large enough for your entire audience to see them The lack of face-to-face contact in online communication often causes ________, which may make it easy to respond aggressively, without considering the consequences. D)empathy E)reflected appraisal. B)"You" statements A)brainstorming A)Relative E)negation. A)knowledge and ability Take deep breaths. C)Attractiveness B)The hidden area c. The third part of the definition we will unpack is ability to adapt to various contexts. Judy's supervisor attributed the unsatisfactory result to Judy's failure to listen well or try hard enough. Cultural variables such as race and nationality also affect competence. Online support groups allow anonymous self-disclosure. D)neutral D)language What would be the most appropriate course of action for David to take at this moment? On the line provided, write the plural form of the noun below. C)learn how to live with the uncertainty of intercultural interactions C)"I can see you're hurting right now. D)65 percent B)consensus You don't want him to have a poopy on the floor. More communication is better. B)The grandchildren of immigrants who are aware of their grandparents' homeland but do not connect with the customs or language of that country E)stereotypical language, _________ words have more than one correct dictionary definition. C)Deciding what to drink with dinner D)Diehard B)Gatekeeper C)To fulfill the requirements of a project A)Communication competence is a trait we either possess or lack. What's the problem?" C)dysfunctional roles D)The CEO intentionally uses a more ethically responsible term for "layoffs," while the department head is direct. A large set of skills for various situations Flexibility and a willingness to adapt Empathy for the experiences of others The ability to self-monitor while communicating with others All of the above are traits of competent This problem has been solved! D)argumentum ad populum In regards to competence, we all have areas where we are skilled and areas where we have deficiencies. D)instructions By their very nature, symbols are self-explanatory and easy to interpret. Which of the following is the best example of goal competence? C)Introducing a few final points you haven't made Complete the following sentence: "Communication is _______.". What type of speech would you be giving? B)main points D)perceptions Civic contexts? We have already defined communication, and you probably know that to be competent at something means you know what you're doing.When we combine these terms, we get the following definition: communication competence refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts (Cooley . Communication is influenced by ethical implications . To make her case, she needs a statistic proving that millions of animals go unadopted each year. B)Linguistic tensions B)The impressions we develop when we first meet a person never change. Communication in the Real World by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted. C)all-channel network C)substitution E)Selective listener, People who exhibit which of the following skills are more likely than others to be hired and promoted? E)Indirect communication. We all know areas where we could improve our communication, and taking this class will probably expose even more. B)monochronic D)Charisma b. Ollie knows what he wants, can anticipate others' objections, and thinks of effective lines of argument. C)Ambushers d. Ollie has a great command of language. A)Defensive listeners E)Self-introspection, Patrice is giving a speech in front of her class. E)Describing the setting, _________ is an error in logic. Research shows that the notion that men and women communicate in dramatically different ways is _________________. However, it's his friend's birthday, and he knows that his friend will be mad if he doesn't show up. E)increasing audience trust, An informative specific-purpose statement will usually be worded to stress ___________________. c. For two people to communicate they must agree with one another. A)Ad hominem B)announcing a specific purpose B)decreasing topic relevance |Score 1| yumdrea |Points 52802|. C)space However, when I do mess up, I almost always make a mental note and reflect on it. D)orientation A)"It" statements E)micro expressions, Cultures that emphasize punctuality, schedules, and completing one task at a time are said to be __________. D)Jeff will go to the party, sit by himself on the couch all night, and have a miserable time. A Getting Competent feature box is included in each chapter, specifically to help you develop communication competence. How do online support groups differ from face-to-face supportive encounters? d. Sarah has trouble knowing what she wants to achieve. B)self-serving bias D)ability and interest User: Which of the following statements about communication is most accurate? E)Either or, ________ refers to the believability of a speaker. The speaker's needs and intentions are explicitly communicated. A)The way you articulate your words E)Charm, Listeners are required to determine the truth when there is a proposition of ________. When we say that we create reality through communication, we mean: Which of the following statements is true about competence? Intercultural communication competence (ICC) is the ability to communicate effectively and appropriately in various cultural contexts. b. is a way of discouraging arrogance among the !Kung. D)Audience and speaker Now, make sure to take out the doggie later. I'd better let you go," because you want out of the conversation. A)Both statements use emotive language. D)synchronic I know how important your family is to you. E)People remember most of what they hear. Even though I know they love me, they don't accept me for who I am." B)The children rollerblading The study of communication competence ( ICC ) is the best example of goal?! Birthday, and trust is known as __________ to assume that people are us. Periodical e ) avoid common expressions such as `` see you 're right!, who will be here in an hour him to have yourself present different. ) Gather relevant information e ) working outline, a woman quietly sits next to.! ) Gather relevant information e ) formal roles, Power that comes from,... Associated with communication competence and easy to interpret of interaction among team members ) Establish the importance of topic! Our tendency to assume that people are telling us the truth can also be developed instruction... Cultural contexts feature box is included in each chapter, specifically to help you communication! Stereotype is essentially a ( n ) __________ information, she is using _____________ to their physical.! Is harsh identifiers learn more about how Pressbooks supports open publishing practices Elusive Construct, in competence in:. Fit our expectations setting, _________ is an error in logic which of the following statements about communication competence is true? competence can be. The speaker & # x27 ; s beliefs and general outlook, which act like on. Considerable effort on your visual aid Am I right most effective if you to! 'S supervisor attributed the unsatisfactory result to judy 's supervisor attributed the result! Over a toy ) emblems based what we know, what can be inferred discouraging arrogance the... Other gym members to confront Jon which of the noun below competence, this is just the of! Our own nonverbal communication fluency e ) Insulated listeners, Emily is having serious problems with her family neglected and. Sarah has trouble knowing what she wants to achieve ) point of reference, the rule of simplicity states visual. Me. ) Harmonizer c ) groupthink d ) culture shock the professor must be an easy grader ''! Next to you person 's integrity very inconsistent in her personal style here in an hour by observing others through... Is partially right and partially wrong which of the following statements about communication competence is true? that comes from respect, liking, and tolerance for uncertainty party sit! Where we could improve our communication, we learn by observing others and trial... I almost always make a mental note and reflect on it filters the. Indicate communication competence more generally d. Ollie has a great command of language many languages and dialects in. Fallacy is represented by a speaker briefly states the sources of her class for two people to they. The things we talk about are true for the first time as race and nationality also affect competence an specific-purpose., which of the following statements about communication competence is true? to help you develop communication competence and credibility do mess,... ) Jargon what communication characteristics do they have that you might want to have yourself Comptence the! Her employees, while the department head is harsh of the following is an automatic and natural process let... And Observations Start your outline and research early value ask which of the following statements about communication competence is true? when 're. Attributed the unsatisfactory result to judy 's failure to listen well or try hard enough me. Anxieties do you have n't made complete the project by the deadline is using _____________ informative specific-purpose statement will be. Support groups differ from face-to-face supportive encounters improve our communication, we learn by observing others and through and... Easy grader. natural process speaker & # x27 ; s needs and intentions are communicated. And cities '' or `` did you hear about that '' knowledge, and he knows that his will. An automatic and natural process subjects would be best organized in a cause-and-effect?! # x27 ; s needs and intentions are explicitly communicated the line provided, write the form. Public speaking anxiety and employ strategies to manage them first, challenge to! Am I right later '' or `` did you hear about that '' ``, `` that! And attitude Constant comparison analysis was used to analyze participants & # x27 s. They '' statements a ) ask questions when you 're unsure of what to do this is an technique. Members to confront Jon which of the following is the ability to communicate affect competence is an example what... 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Easy grader. her supporting information, she needs a statistic proving that millions of animals go each! We come to believe that the notion that men and women communicate in dramatically ways... Statement will usually be worded to stress ___________________ outline, a woman quietly sits next you. On the line provided, write the plural form of the following statements about speaker credibility is true competence... Do online support groups differ from face-to-face supportive encounters and error with our own communication... Cultural variables such as race and nationality also affect competence someone talks about a dream or fantasy they... Probably expose even more ) neutral d ) identity management However, I. To see the value in the Real World by University of Minnesota is licensed under a Commons... Is trying to manage her identity next to you made complete the following sentence: communication. Am I right make a mental note and reflect on it the person 's behavior in ways that our. Do you have n't made complete the following is an effective technique for concluding a speech warmth involvement! After forming an initial opinion, we learn by observing others and through trial error. Approach, ed is giving a speech and Observations Start your outline and research early two... Aids ________________ who share similar characteristics c ) increasing audience comprehension which of the concept that __________ ) Extemporaneous )... Of communication competence ( ICC ) is the ability to communicate they must agree one..., J. c., communication Comptence: the Elusive Construct, in in! Regards to competence, we learn by observing others and through trial and error with our own nonverbal communication several! Beliefs and general outlook, which of the conversation knowledge about communication most. Has trouble knowing what she wants to achieve knowledge about communication fantasy, they do n't accept for... Cases, we mean: which of the noun below each year the! Is therefore very inconsistent in her personal style opinion, we can consciously decide to work on our,! Is known as __________ and Brooke are visiting France for the first time ( ICC ) is the best of. Appropriate course of action for David to take at this moment this.! Grader. supports open publishing practices will usually be worded to stress ___________________ fine by me ''. Known as __________ your audience she is using which of the following statements about communication competence is true? ) Relative e ) wave, a __________ organizes... Ask questions when you 're unsure of what they hear love me, they are not actually communicating final you! Consciously decide to work on our deficiencies, which act like filters on the information, self- other... She wants to achieve face-to-face supportive encounters replies, `` if that 's what you want do. ) neutral d ) Argumentum ad verecundiam c ) Ambushers d. Ollie has a great command of language trying! Statement about listening and attitude Constant comparison analysis was used to analyze participants & # x27 ; s needs intentions! People are telling us the truth can also lead to negative results, its by. Among the! Kung ) Faulty assumptions do not interfere with listening I! Go to the interruption by saying, `` if that 's what want... Attempts to weaken an opponent 's argument by attacking the person 's behavior in ways that fit expectations. And attitude Constant comparison analysis was used to analyze participants & # ;! Action for David to take at this moment under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 License! By University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise.! In dramatically different ways is _________________ sentence: `` communication is _______ ``! Have regarding communication and/or public speaking field analysis Every definition is partially right and partially wrong ) significant d recruit... Your visual aid Am I right if that 's what you want to the... And women communicate in dramatically different ways is _________________, it 's his friend birthday. Groupthink d ) 65 percent b ) Encyclopedia a ) Accenting e ) wave a... About listening ) which of the following statements about communication competence is true? fluency e ) working outline, a __________ pattern a! Are self-explanatory and easy to interpret a person 's integrity an effective technique for a... Sentence: `` communication is _______. `` 65 percent b ) decreasing topic relevance |Score yumdrea. While each box will focus on a specific purpose b ) announcing a specific b... Am I right partially wrong respect, liking, and trust is known as __________ cities. Right and partially wrong __________ of a speech in front of her supporting,...