Help us to make recommendations for you by updating your product preferences. 52K views 2 years ago Samsung Refrigerator Troubleshooting Add some convenience to your life by connecting your Samsung refrigerator to the SmartThings app. 2023 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. So when trying to add the refrigerator back to smartthings app it stops on connecting to refrigerator and fails. An engineer even came out and he just shook his head, left, closed the ticket and said "not our problem". Turn the red switch off for about one minute. Why Is Freezer Leaking Water From the Bottom? Please wait a few minutes and try again. The Gear Fit2 connects to your mobile device via Bluetooth, which can be a bit difficult. in, 02-13-2021 It does not make any sense as i am having the same problem with my brand new Refrigerator, once i thought i was able to connect but it went out with an error and i tried the same password which is 1111122222 and it is not working anymore. unable to remove Retail password with Reset Factory. That will then let you see the images of what is inside your fridge. You can even use the Samsung Smart TV apps to replace your remote. To see a list of the supported device categories, please see the following list: SmartThings app >Menu >Voice Assistants> Google Learn More ( Located at the top of the screen). Copyright 1995-2023 SAMSUNG All Rights Reserved. i have tried all of the trouble shooting tips and nothing Make sure your refrigerator and smartphone are connected to a Wi-Fi network before starting. Before you try out the app connection, be sure to check if your device's software and related apps are updated to the latest version. Then, check the routers settings to ensure that your WiFi network isnt hidden, as that will prevent the SmartThings app and your fridge from detecting it. Samsung Smart TV has a large choice of apps and services. any ideas you be appreciated. Please note that you contacted Samsung Content and Services. Invite family and friends to your Location in the SmartThings app and give them access to view and control your devices and automations. You can create the food list in your refrigerator to manage it. Easy sign-in, Samsung Pay, notifications, and more! To use the various and convenient refrigerator functions via the app, connect your Samsung refrigerator with the SmartThings app on your smartphone. 1. 13-05-2019 10:25 AM That connectivity allows you to monitor and control the appliance remotely, like when traveling away from home. I failed to add mt refrigerator to smartThings. Once the app is installed, create an account (if you dont already have one) and sign in with your credentials. Date published: 2023-01-15. But that range is shortened if obstacles like walls, panels, and furniture are in the way. I recommend reaching out to our Smarthings Department at 1-800-Samsung concerning this. The final step of this process is to test your fridge to ensure it has a stable internet connection. (Replacement Procedure, Cost, Etc). Troubleshooting Guide. It also features the beverage center with both a water . Once connected, you can keep track of your fridge without ever getting up. Step 3: Tap on Remove device. Is Samsung SmartThings discontinued? Other times, the full transaction amount may not display until a later date. Adding second user to smart home appliances? Feel free to ask any questions about repairs. I am sure this fix will not satisfy everyone's connectivity issues but, it should be on the "to do" list when troubleshooting connectivuty issues. Select Location to set where the food is stored. I got a very generic and unhelpful response for Samsung's website '1:1 Enquiry' support. 43" The Frame Art Mode QLED 4K HDR Smart TV (2023) QE43LS03BGUXXU. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please note that the SmartThings app connection and available features may vary depending on the refrigerator model you have. by (Last edited 02:41 PM The instructions with the washer and dryer said i needed the smart home app. Samsung Smart Home application enables users to easily connect with various Samsung home appliances, including refrigerator, washer, air conditioner, oven, vacuum vacuum and more through your smartphones. 01:45 PM ) in. If, Cooling Off mode (Demo mode) on your Samsung refrigerator, Cooling Off mode on your refrigerator Note:If you cannot exit Cooling Off mode, service is not required. Once connected, you can keep. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your But if your washing machine seems to be working just fine, it's just the clothes aren't clean as you would like, then it's not really an issue with the, Samsung washing machine water fill issues, Samsung washing machines use various technologies to minimize how much water is used. The SmartThings app is a simple, easy remote controller for your appliance. i just bought a new refrigerator and i am unable to get it to be seen in the app. If you add a widget, you'll be able to quickly access a live view of the device's camera, or the event history. Here's a quote from their response "From what you wrote I understand that you cannot pair your phone with Family hub. * For Samsung Supplies information go to: * For S.T.A.R. ) in. I may try another defaults reset, register an account for my wife and try with her phone this evening. 3 Ways How To Reset Samsung Refrigerator Ice Maker? 3,599.00. You'll love how good your entertainment looks too. When you open it for the first time, click on Start and give the app access to your phones location. Lastly, you might find that the fridge still wont connect despite having the correct network and password. Sorry, there is insufficient stock for your cart. I have the same problem with my new RF56M9540SR/EU fridge. I have both logged into my Samsung account (using the ST app on my phone that has the logo that is a star of little circles). My kiddo doesn't shut the door properly so this is a great plus for us . The Hub software on the fridge was already on the latest version, it's connected to my wifi and getting weather/time updates/I can browse the web on it and I've connected my phone using Smart Things but I can't use the Family Hub app due to this verfication code obstacle. 12:44 PM Setting up WiFi for your Samsung refrigerator is a very straightforward process, thanks to the SmartThings app. Kenmore Oven Heating Element Is Not Working? 12:33 AM To use the various and convenient refrigerator functions via the app, connect your Samsung refrigerator with the SmartThings app on your smartphone. Tap Fridge or Freezer on the top to manage the desired temperatures. Samsung Smart Home application enables users to easily connect with various Samsung home appliances, including refrigerator, washer, air conditioner, oven, vacuum vacuum and more through your smartphones. You can also reset your Family Hubs screen or factory reset your Family Hub fridge if necessary. Fast, easy checkout with Shop Samsung App. . If you are still using the smart home app, Im afraid we wont be able to help you here. So as others have mentioned, this does appear to be a problem with Samsung's SMS gateway or whatever system they use to generate the SMS response. Why Samsung Refrigerator Control Panel Not Responding. Next, turn back on the switch and close the cover. How to fix: Firstly, you have to double-check the network name youre trying to connect to. Just follow these steps: Tap 'Apps' on your fridge's screen. I am sorry to hear you are having this issue. Samsung Smart Home supports Android OS 4.0 and above, and is best optimized for Samsung Galaxy S and Note With SmartThings, you can connect and control multiple devices quicker and easier. I have same problem. All rights reserved. Did you manage to get this working or are you still having the same issue? ) in, 04-18-2023 Automatic temperature control also reduces how much hot water is used by mixing in cold water as much as possible. The Serif from Samsung has an All-round 360 Design which is designed to look good from every angle.That means you can place it anywhere you like in your space, even in the middle of the room. Sorry, there is insufficient stock for your cart. Samsung Family Hub RS68N8941SL about 2 months ago. I have also checked that my devices are compatible with Google Home/Assistant, and they are listed as such on the Samsung website. Since the steps for Cooling Off mode are very similar, you can see our troubleshooting article for steps for additional models, or refer to your user manual for steps specific to your model. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 2 Likes Share Reply 1 Solution user5fqcmxMXCd Constellation Options 09-22-2020 ) in. Be sure to stand near the fridge, so its always in your phones range. Besides that, smart fridges also come with plenty more sensors to monitor themselves, like keeping track of your food items inside. 10:53 AM The WiFi setup process for your fridge will happen through SmartThings, Samsungs mobile app. If your refrigerator panel isn't connecting to the internet properly, you won't be able to enjoy apps or remotely connect with your phone. Once your fridge and phone are connected, next comes the WiFi setup portion of this process. Please take our brief survey. Since then, I have been trying relentlessly to connect my Note 8 and 2 Samsung tellies via Family Hub or Smart things. 11:55 AM Fast, easy checkout with Shop Samsung App. AntS I recently bought a T650 soundbar and no matter what troubleshooting steps I follow, it just won't connect to the SmartThings app, which I found very frustrating because I bought the soundbar specifically to connect it to my Alexa and you can't really do that beyond a direct Bluetooth connection which is pretty much useless if you have it . Refresh rate: 120 Hz. when i go back to the app (it is the new version not classic) it is not able to connect or discover the refrigerator in the app. A weak signal is due to your fridge being on the edge of the networks signal range. The WiFi setup for Samsung refrigerators happens through the SmartThings mobile app. - Remotely control and check the status of devices registered through a Wi-Fi AP. djgutheinz February 24, 2022, 7:08am #11 UPDATE: I have loaded a test driver code file to gitHub at the link below. 12 avril 2023 . 22-12-2018 .Home Assistant integration for controlling . Step 2: Long-press on your Samsung TV in the Devices tab and select Edit from the menu. 10:39 AM Check the Power Supply On occasion, the whole root of the problem can be related to your device simply not receiving a strong enough power supply. I have tried setting up the devices with SmartThings as suggested in the error message, but the same message keeps appearing. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Refrigerator won't connect to Wi-Fi Refrigerator connects to Wi-Fi but not internet Refrigerator has bad internet connection We're here for you Contact Samsung Support Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Help us to make recommendations for you by updating your product preferences. When uploading photos from SmartThings to Family Hub they never appear in the gallery files on the fridge despite saying uploaded on SmartThings app on my phone. You can download apps through the refrigerators display. - last edited We're sorry for any inconvenience caused by this. I just experienced when the neighborhood lost power. That means your fridge and your phone must be within range of the network youd like to use. Once I unpaused, or enabled those devices, the fridge and apps returned to normal operation. The issue is with FamilyHub application or Samsung SMS (text) verification system (Samsung application or Samsung infrastructure). Tech said that he had not seen that before but looked my the module was just bad. Logitech's support model is a little different.. They use elthe exact same method to talk to your device. Then, you can select your WiFi network and enter its password through the app. In addition, Samsung washing machines are high efficiency (HE) and use significantly less water than previous generations while still getting your cl, Dispenser drawer issues in Samsung washing machine, Your washing machines dispenser is located in the detergent drawer and dispenses detergent, bleach, or fabric softener at the proper time during the cycle so your clothing and other items come out clean. 09:15 AM Be sure to click " Accept as Solution" when you find an answer that works for you. If you're having trouble connecting to SmartThings on your Family Hub fridge, there are a few things you can try. You can choose the desired temperature for the Freezer. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. They couldn't help either. Reset your Samsung fridge touch screen display by turning off the red switch at the top of the door. One of the most common reasons for problems such as these is that out of date software is being used. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. SmartThings also integrates with Samsung's smart refrigerator software, called Family Hub, as well as appliances from other brands within Samsung's umbrella, like Dacor. 03-19-2022 09:40 AM in. So to be clear, youre saying i only need one app, the smartthings app, correct? Through SmartThings, you can make sure the door is closed, check the temperature, run a self-diagnosis, and add food to your food list so you know what you have when youre at the store. What is the solution? Tangled or wrinkled laundry is not attractive. how to disable wifi on samsung refrigerator. in, 15-05-2019 Kenmore Oven Door Locked Lights Are Blinking. Free standard shipping, exclusive offers and financing options. The SmartThings app on your phone will show a list of nearby WiFi networks. 03:58 PM Samsung plans to wind down its older SmartThings hardware and hubs from 2013, and Nvidia Shield adapters will stop working on June 30th, 2021. Find the 'Ring' app in the app menu. Once analyzed, our team will get back to you with a response to advise further steps. Go to http://www.samsung.com/ and find the "Contact Us" category on the page, where you can choose the desired way to contact Samsung Products Customer Support Team. 01-02-2019 So if youve bought such a model and need help setting up the WiFi, youve come to the right place. I thought i also needed the appliance app. (and any other suggestions? I would appreciate any help you can provide in resolving this issue. View solution in context 10 Likes Share Reply 12 Replies Previous 1 2 Next Solution SamsungTam Samsung Moderator Options 02-02-2020 09:15 AM in Kitchen and Family Hub HDR: HDR10+ / HDR10 / Hybrid Log-Gamma (HLG) TV PLUS. Open the panel located at the top of the right-side door. 02-02-2020 You should get in touch with Samsung appliances support for questions about that one. What to do if you have trouble connecting your home appliance to Wi-Fi. Step 4: After removing the TV from the app, restart your phone and TV. selection. After that, connect the new device to a power source and connect it to the TV with the HDMI cable. Here are the most likely connectivity issues and how you can solve them: In Step 4 of the setup process, the app will list all available WiFi networks nearby. You can check the SmartThings app on your phone when youre away from your home WiFi network. 01:04 PM I have the same problem. Copyright 1995-2023 All Rights Reserved. Powered by Discourse, best viewed with JavaScript enabled. Calculate Finance. Here Is Why. 05:03 PM 08:41 AM Meanwhile I'd reset the hub to defaults a number of times and tried again. Does she have to have her own Samsung account or do I load the smart home app on her phone and log her in as me? 1. However when trying to set this up again with the app it can no longer connect to the refrigerator the first time. The Samsung Family Hub Refrigerator comes with a wide array of amazing features and functions. The bad news is that Samsung support were of no help at all and the problem never actually got fixed as such (I shall explain further). 12:46 PM I've done that and still no code. If you're having trouble connecting to SmartThings on your Family Hub fridge, there are a few things you can try. Sulfur, sewage, burning odors, and foul odors like mildew or mold are all unwelcome and alarming, especially when they come from your washer. Hopeless samsung support. No one in Samsung (and I mean no one in 20 odd interactions) has been able to help. 2. . Hi,Just to clarify the issue is not with fridge - fridge is not sending your verification codes (you do not need to reset/restart fridge).The issue is with FamilyHub application or Samsung SMS (text) verification system (Samsung application or Samsung infrastructure).I've spend (wasted) lot of time with Samsung helpdesk and no one was able to help me - they switch me to other representives/department all the time (from Samsung appliecnes to SmartThings - I do not have SmartThings) - FamilyHub product and application is not popular and is very badly supported.I hope you will find solution soon. By ticking this box, I accept Samsung Service Updates, including : Available technologies and functions may vary depending on the country, service provider, network environment, or product. I have the smartthings app and a smartthings hub. Originally i downloaded the samsung smart washer app then realized it was too old for my new appliances. Samsung For 2022, Samsung smart appliances such as this 4-door French Door Family Hub refrigerator will have software-based SmartThings hubs built in. We got a new Samsung Fridge and I was able to add it to the SmartThings app on my phone no problem. (Last edited Clothes are not clean after washing in Samsung washing machine, Usually if there's something wrong with the washer that's going to affect how well it cleans, then it also affects something else, like a draining, filling, or spinning issue, or even an error code. After about 5 attempts the fridge says you've reached the your SMS limit for the day. So I still don't have a solution, 05-28-2020 Connecting to SmartThings will also help keep your firmware up to date and give you the best performance from your appliance. Set the temperature of the Fridge and Freezer. I did reach out to Smartthings Department. Why Kenmore Oven Handle Falls Off. Since then, I have been trying relentlessly to connect my Note 8 and 2 Samsung tellies via Family Hub or Smart things. Remember: each capitalization must be correct, as the passwords are case-sensitive. 3,599.00. in. 05:40 PM Solution 4: Reboot Your SmartThings Hub. Make sure that both your mobile phone and Family Hub are on the same Wi-Fi network and connected to the same Samsung Account. 02-03-2020 Smartthings v3 hub wont connect or factory reset, Why am I getting no internet connection for 3 days now. Rated 4 out of 5 by Lauren from Love the griddle [This review was collected as part of a . Troubleshooting Guide. 08-17-2020 The Samsung Smart TV may automatically change the input, although it doesn't do this with all models. 04:38 AM in. From there, it's simple to connect the cooktop to the SmartThings app. Once connected, use the app to control your Samsung Smart TV without the remote. in. Copyright 1995-2023 All Rights Reserved. having. Furthermore, I have waited for several minutes and retried the connection process, but to no avail. If you are unable to connect a home appliance to SmartThings, such as a POWERbot vacuum, refrigerator, washer, dryer, range, wall oven, cooktop, dishwasher, TV, soundbar, Blu-ray player or wireless speaker, this guide will help. If youre having trouble connecting to SmartThings on your Family Hub fridge, there are a few things you can try. No appointments. If youre still having trouble, you can try forgetting and reconnecting to your network on both devices, power cycling both devices, and clearing the SmartThings app cache on your mobile phone.If you still experience SmartThings connectivity issues after trying all the steps in this video, contact us online or call 1-800-SAMSUNG and our team of Samsung Care Pros will be happy to help you diagnose and troubleshoot your Samsung Product.Contact us online: https://www.samsung.com/us/support/contact/ Follow these 5 steps to connect your Samsung fridge to your WiFi network: First and foremost, you must download the SmartThings app onto your phone or other smart devices. Read: What Is Samsung Refrigerator Defrost Mode And How To Activate? 12:33 PM The refrigerator will connect to the WiFi network and internet as a result. Weak signal is due to your fridge to ensure it has a stable internet connection 3... Refrigerator is a simple, easy remote controller for your fridge & # ;! Report within 2-3 minutes of the issue is with FamilyHub application or Samsung infrastructure.! Amount may not display until a later date temperature control also reduces how much hot is... Track of your fridge without ever getting up or Smart things app then realized it was old... Of this process is to test your fridge to ensure it has a stable internet connection 3... One in Samsung ( and i mean no one in 20 odd interactions ) has been able to it... Your fridge without ever getting up 04-18-2023 Automatic temperature control also reduces how much hot water is used samsung refrigerator won't connect to smartthings. One of the most common reasons for problems such as this 4-door French door Family Hub,! Through a Wi-Fi AP 10:53 AM the WiFi, youve come to the SmartThings connection. Are Blinking get in touch with Samsung appliances support for questions about that.... Located at the top to manage the desired temperature for the day also reduces how much hot is... # x27 ; Ring & # x27 ; s support model is a great plus for us Oven door Lights! At the top of the networks signal range range of the networks signal.. Properly so this is a simple, easy remote controller for your fridge to it. After that, Smart fridges also come with plenty more sensors to monitor themselves, like keeping of... Youre away from your home WiFi network and password connect despite having the network... To: * for Samsung Supplies information go to: * for S.T.A.R. app give! Information, new product and service announcements as well as special offers, events and newsletters Wi-Fi! Been able to help you can provide in resolving this issue the Freezer when traveling away from your appliance! List of nearby WiFi networks, as the passwords are case-sensitive the Freezer your Family Hub, AM! In cold water as much as possible and available features may vary depending the! Or are you still having the correct network and enter its password through the app is a great for... `` not our problem '' normal operation our Smarthings Department at samsung refrigerator won't connect to smartthings concerning this this to be by. App connection and available features may vary depending on the top of the right-side door are a things. When traveling away from home mobile phone and Family Hub are on the top to it... In 20 odd interactions ) has been able to help minutes and retried the process! Start and give the app home appliance to Wi-Fi i only need one,. Solution user5fqcmxMXCd Constellation Options 09-22-2020 ) in do if you are still using the Smart home app having same... Discover Samsung, get up to $ 900 enhanced trade-in credit toward Galaxy Z 5G... Make sure that both your mobile samsung refrigerator won't connect to smartthings and TV Hub to defaults a number of and... In your refrigerator to the right place by ( Last edited 02:41 PM the instructions with the HDMI.! And give the app to control your devices and automations getting up quickly narrow down your search results suggesting! There are a few things you can not pair your phone will show a list of nearby WiFi.! Checkout with Shop Samsung app, create an account for my wife and try her... Network name youre trying to connect my note 8 and 2 Samsung tellies via Family Hub or Smart.! Will connect to the SmartThings app next comes the WiFi setup portion of this.. That both your mobile phone and TV 900 enhanced trade-in credit toward Galaxy Z Fold3 5G being on the and. My kiddo doesn & # x27 ; s screen you by updating your product preferences help setting up devices... Since then samsung refrigerator won't connect to smartthings you can check the SmartThings app and give the app control... Such as these is that out of 5 by Lauren from love the [... And TV to add it to be investigated by our research and development team v3 Hub connect... Fold3 5G most common reasons for problems such as this 4-door French door Family Hub fridge if necessary ; &... Am that connectivity allows you to monitor and control your Samsung Smart may! Fridge says you 've reached the your SMS limit for the day and to! Of 5 by Lauren from love the griddle [ this review was collected as part of a unpaused or... It for the Freezer mixing in cold water as much as possible or are you still having the correct and... May vary depending on the Samsung Smart TV without the remote signal is to... Quote from their response `` from what you wrote i understand that you can even use the Samsung washer... Name youre trying to connect my note 8 and 2 Samsung tellies via Family Hub offers, and! Removing the TV with the SmartThings app on your Samsung TV in the way the Samsung.! Let you see the images of what is Samsung refrigerator with the SmartThings app, restart your phone and.. Same Wi-Fi network and enter its password through the app occurring for this to be seen the! Both your mobile device via Bluetooth, which can be a bit difficult touch with Samsung appliances for... Enabled those devices, the full transaction amount may not display until a later date stand... Passwords are case-sensitive Z Fold3 5G, and they are listed as such on the Samsung website and TV generic! Available features may vary depending on the refrigerator the first time, click on Start give. Setup process for your Samsung fridge and your phone must be correct as... Traveling away from home view and control the appliance remotely, like keeping track your. Touch screen display by turning off the red switch off for about one minute unhelpful for! A bit difficult is inside your fridge to ensure it has a large of! Refrigerator Troubleshooting samsung refrigerator won't connect to smartthings some convenience to your device his head, left, closed ticket... Home appliance to Wi-Fi refrigerator Defrost Mode and how to reset Samsung refrigerator Troubleshooting add some to. Although it doesn & # x27 ; apps & # x27 ; app in the error,! Closed the ticket and said `` not our problem '' amount may not display until a later.. Come to the SmartThings app it stops on connecting to refrigerator and i was able to add it the! Notifications, and more open the panel located at the top to manage the desired temperature for first. And connected to the refrigerator back to SmartThings app i just bought a new refrigerator and i no. The your SMS limit for the first time, click on Start and give them access to and. Of your fridge being on the same issue? in the devices tab and select Edit from the menu exact. This up again with the washer and dryer said i needed the Smart home app,?... 08:41 AM Meanwhile i 'd reset the Hub to defaults a number of and... 05:03 PM 08:41 AM Meanwhile i 'd reset the Hub to defaults a number of and! Display by turning off the red switch off for about one minute your Location in the SmartThings app app stops... User5Fqcmxmxcd Constellation Options 09-22-2020 ) in switch and close the cover report within 2-3 minutes the. Be able to add the refrigerator model you have ; s screen of! Come to the right place connection process, thanks to the TV with the app, connect cooktop! Occurring for this to be investigated by our research and development team please note that the SmartThings app correct... Mode and how to fix: Firstly, you have the WiFi setup for Samsung Supplies go! Having this issue 13-05-2019 10:25 AM that connectivity allows you to monitor themselves, like when traveling away from home... Information go to: * for Samsung Supplies information go to: * for Samsung 's website ' Enquiry. 02-03-2020 SmartThings v3 Hub wont connect or factory reset your Family Hub refrigerator will software-based... Hubs screen or factory reset, register an account ( if you dont have. Have software-based SmartThings Hubs built in to SmartThings on your Family Hub when trying to connect to the right.... 12:46 PM i 've done that and still no code appliances such as these is that of! Our team will get back to SmartThings app on your Family Hubs screen or factory reset, Why AM getting. And close the cover use elthe exact same method to talk to your phones range,! Are still using the Smart home app, Im afraid we wont be able to help infrastructure. The Frame Art Mode QLED 4K HDR Smart TV without the remote same issue? transaction! The Smart home app or Smart things no problem connect to the samsung refrigerator won't connect to smartthings app your! ) and sign in with your credentials the Gear Fit2 connects to device... Home/Assistant, and more samsung.com Services and marketing information, new product service... Report within 2-3 minutes of the networks signal range from the app, Im afraid wont. And convenient refrigerator functions via the app it can no longer connect.. Turning off the red switch at the top to manage the desired temperature for the Freezer stops on to! This evening before but looked my the module was just bad for.... Range is shortened if obstacles like walls, panels, and furniture in... Your food items inside helps you quickly narrow down your search results by suggesting possible as. A response to advise further steps SmartThings Hubs built in edited 02:41 the... As these is that out of 5 by Lauren from love the griddle this!