Should you have a circulation pump installed, you can also turn that off or even remove it. The good news is that some, if not most, of the common causes for this code are fixable at home. Ensure maximum vertical vent length does not exceed allowable limits. You can use the owners manual as a guide to correct the pressure. You may also want to ensure that the altitude settings are correct for your location. It would help if you also. =osMbJ' C9qhTBF)i :H[^;l0c>[HCl\h|-4Y[znP|2!rNYRbfG?S$`w OpS`Da)73PVa07g}Y`^/Z Power on the tankless water heater from the circuit breaker. The most common codes include Codes 5, 11, 13, and 29. In this case, it is also needed to be replaced to prevent any water damage. Consult your owner's manual to find out exactly where you need to look. installation and adjustment of the water heater; and two, for the owneroperator, to explain. The Rheem tankless water heater code 29 may be caused by a low heat exchanger outlet temperature, a clogged neutralizer, a blocked heat exchanger, or a faulty PCB. Youll have to replace the sensor. It can also be caused by a bad connection in the Thermistor Circuit Board. Both error codes 80 and 81 suggest a problem with the gas cut-off valve. Before you make a service call for error code 51, check for any loose/damaged terminals on the wiring harness for the gas control valve. Obstructions could also result in error code 14 though if you cannot find one then consult a professional to troubleshoot the fault. Ensure proper venting material was installed. They were up-front about not being familiar with this model but followed the manufacturers installation instructions. Instant provision of hot water makes it ideal for many users. As a second-generation plumber, it was easy for Anthony to get used to the technicalities of all from a tender age, Liner for Pools: Essential Guide and Tips, Above Ground Pool Steps: A Comprehensive Guide, 3 Chlorine Tablets: Essential Guide for Pool Maintenance, AO Smith Tankless Error Codes: Problems And Troubleshooting, Where You Can Find Current Information For Your Rheem Tankless Water Heater, The Error Codes On A Rheem Tankless Water Heater. If you are new to this type of issue or situation, you might want to call in an expert to help with the replacement. { If you are working the water heater too hard, it will shut down, as this helps protect the electronics. Ensure appliance is properly grounded. If the thermistor control circuit board is in good condition, then a problem with the wiring should be investigated. Failure to detect flame in the burner system is the reason for error code 12 on your Rheem tankless water heater. Rheem Tankless Water Heater Error Codes C7 The error code c7 stands for a defective communication between the remote control and the tankless unit. Rheem code 29 error indicates that the heater has an issue that needs your attention. When the neutralizer gets clogged, it restricts the water flow and can trigger the rheem tankless water heater error code 29. The problems are mostly related to problems with the unit itself and will need to be replaced by a certified technician. Suddenly youll find your life becomes a bit harder to get warm water to fulfill your needs. Error Code 29 The heat exchanger's outlet temperature is too low. This code indicates that the unit is in standby mode and is not providing hot water. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. In most cases you can diagnose and address the issue yourself; however, if it is a persistent problem that you cannot fix, consider speaking with a professional or reach out to Rheem and speak with its capable customer service representatives. We and our partners use cookies to Store and/or access information on a device. Reason: Poor/Improper Combustion due to the flame rod. Make sure that you set the thermostat at the correct temperature first. 30Jan2015 You will need to check the water pressure from the aerator. Old Boiler 52 seems to be a collection of antique boilers, as well as various other types of industrial furniture. If you are dealing with an electrical issue, you can usually solve the problem by resetting your water heater. Required fields are marked *. Smith Water Heater Troubleshooting Guide Replace cable if found to be faulty. You should also inspect the vent and make sure it is clear of dust and debris by using compressed air. It can overheat the water heater, resulting in a problem in supplying warm water. What Does it Mean? When there is a malfunctioning in the heat pump, this is not a normal situation. Gently clean the dust or carbon deposit on the sensor. Its worth noting that taking good care of your Rheem tankless water heater can prevent error codes, such as code 29, from occurring. But this might be an error that you need to, When most people think of air conditioners, they likely associate them with hot summer months, not chilly winter weather. One such cause is inadequate gas pressure. The flathead screwdriver is helpful for this step. A1015XXXXX to A1615XXXXX, 01Jan2014 21Dec2014 Reason: The Control Board is not programmed. Clogs prevent gas supply. Performing regular maintenance on your Rheem tankless water heater should prevent error code 1L from occurring. If the sensor shows 40F, the circuit is open. Remove the top of the water heater. ET. Join me today as I show you how to troubleshoot a RHEEM HYBRID WATER HEATER If you can solve a problem or a fault without having to make a service call then, not only will you learn more about how the water heater works, but you will likely save yourself some money. My Rheem Solar Hot Water System is showing a fault code. If nothing helps, then an expert would have to replace the control board. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. Rheem code 29 error indicates that the heater has an issue that needs your attention. Moisture can also build up in the water heater and the unit will also be connected to the plumbing system. listeners: [], If your water heater is shutting off, rather than just producing error codes, it could be possible that your hot water requirements are exceeding what the unit is capable of producing. It is imperative that all persons who are, expected to install, operate or adjust this, water heater read the instructions carefully, these operations. Its about a year old and - Answered by a verified HVAC Technician We use cookies to give you the best possible experience on our website. However, if the error persists, you can check other possible problems. h Blockages in the heat exchanger usually happen if you dont clean it regularly. To troubleshoot this error code, confirm that the water bypass solenoid has the right voltage going through it. Disconnect the gas valve from the heater to ensure safety. This error is mainly due to a blocked heat exchanger. {Bq!>G^}{GksMq}n}/5o443sY"m:{emS N4~eCvp/-C/8O The Ohm chart on the packaging should be used to determine the correct reading. Securely screw in the new PCB and replace the front panel. _ hT)_dP8fcDS|xeLjPQo4h|-r]*["c%}6fmW! As mentioned, you will need to clean your water heater, especially the heat exchanger, as this can attract mineral deposits. The flame sensor is part of the inner compartment of your heater. Replace remote control. The aim here is to remove the ventilation pipe and remove any clog as a result of smoke accumulation or soot. CODE:51 PROBLEM:Gas Inlet Solenoid Valve FaultFIX:Check gas inlet solenoid valve wiring harness for loose or damage terminals. ~ V:90f\nu21VI*zd!,2n}|r[=~}V-7ooB\%NaojnP)Vn0@|{'C]u^3!gC.cl%m Ohm out solenoid valve. CODE:33 PROBLEM:Outgoing Water Temperature Sensor FaultFIX:Check sensor wiring for damage. Error code 93 should show when the unit has shown down and is a further warning to replace the neutralizer. If the sensor is showing +250F the car kit must have a problem somewhere. Rheem Recalls to Repair Water Heaters Due to Fire and Burn Hazards; Sold Exclusively at Home Depot. The display screen will not show an error code, but it will display the temperature, even if the water heater is not working. Rheem generally offers 1-year limited warranty on its products. Error? Ohm out safety circuit. Free shipping for many products! After waiting several seconds, you can turn the valve back to the ON position and press the reset button. (Motor will operate with a small amount of restriction.) Replace PCB. To fix this issue, you need to clean or replace the neutralizer. Error code 99 can indicate that there is a blocked flue fault that is causing the blower motor to be unable to vent. CODE:52 PROBLEM:Modulating Solenoid Valve FaultFIX:Check modulating gas solenoid valve wiring harness for loose or damage terminals. These can include checking for damage to the thermistor wiring and to check the thermistor for the right number of ohms. If that doesnt fix the problem, replace your pressure relief valve. But like any other piece of technology, they develop faults. Error E5 codes may be the result of a malfunctioning combustion alarm. The sensor could be bad or the wiring harness could be broken. We will now walk you through some of the most common error codes and explain how you can address them: This code usually signifies a water flow issue. Downflow Furnace With a Coil [Use Properly, Pros, Cons], What is Old Boiler 52? Make sure front panel is properly installed. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. You can use the. For a condensing unit, confirm that the drain line is not blocked, and the shipping cap is removed. wJkLM_{|,4Wd)p~*"> If you find a loose wire, re-route it, then tighten it. Below, we'll explain how to read codes on your gas heater and what you should do to rectify the situation. Here is a detailed explanation to help you understand why these error codes exist. Your email address will not be published. Where is the Reset Button on a Rheem Hot Water Heater? Ensure appliance is properly grounded. The gas solenoid valves should also be in decent condition though they may be open or have short-circuited. In the rest of this article, Ill discuss the causes of Rheem tankless code 29. Your email address will not be published. It is very important to know that your Rheem electric water heater thermostat is set at the right temperature. Make sure you read through your owners manual and follow the proper cleaning routine. Check gas solenoid valves for open or short circuits. FIX:Check for clogged heat exchanger (scale buildup). If the wiring harness is dirty, clean it with an alcohol-based cleaner. iVX! >`f?n6Z'G1IM)8 )tMuq KYkt"yusFm$R&S[, p#?zMtG2 YU!S`eo1eJT$O fYGdYj 2J& Q6 gjH+&ar ':emGm,3?1F6 Turn OFF the remote control. It should be replaced as soon as possible. If this does not correct the problem, inspect the fan motors and make sure they are not caked in dust, as this can trigger the error code. M0114XXXXX to M5214XXXXX Therefore, its best to hire a professional for this job to ensure they do it correctlyto prevent further damage to the heater. This code is triggered for two reasons. They are usually displayed on the screen of the heater unit itself. If additional, information is required, refer to the section on, carefully and keep in a safe place for future, Electric commercial water heaters available in 12, 20, 30, and 40 gallon tank-type models (4 pages), Direct vent gas tankless water heater (36 pages), Rheem commercial water heater brochure (4 pages), Gas domestic outdoor water heater (32 pages), Rheem mfg. Similarly to error code 51, you may want to check that the terminals on the gas solenoid valve wiring harness are not loose or damaged. You can also check that the ohms are correct though your sensor may need to be replaced. The error code A105 will be cleared if you replace the thermistors. There are multiple reasons why you might need to reset your Rheem water heater. The flame rod wire should be connected and it should be free of any carbon build-up. Alternatively, you can opt to hire a professional plumber for this task. FIX:Check gas type of unit and ensure it matches gas type being used. A heat exchanger is a crucial device in your Rheem tankless water heater. Rheem water heaters feature programmable display screens. That may be the cause but it could also be due to a clogged neutralizer on the condensing unit and you can clean the air inlet screen and the heat exchanger fins. This vent pipe serves as the exhaustion channel to remove the product of ignition and combustion from the system. You need to make sure that you have the manual at all times since this manual contains your warranty information, and other important tips to keep your water heater running without problem. The Rheem RTEX took the place of a Bosch tankless water heater - the wiring was identical - two 40 amp breakers - 240 etc. I have a Rheem water heater that is currently displaying two error codes: A104 and A105. The thermistor is located at the bottom of the control board. If that does not work then you could confirm that the tankless unit is correctly grounded. An example of data being processed may be a unique identifier stored in a cookie. :Pxw=1?_=P The first step is to check the gas level in the tank and be sure it is sufficient. From https://www.justanswer.com/ythiJustAnswer Customer from Dunnellon, Florida: we have a rheem electric tankless water heater with E5 code and are not gett. You will be able to do that if you keep your manual handy and will refer to that manual. Check the hose and ensure a gas passage from one end to the other. This particular error code could also be triggered due to the wrong altitude setting if you reside in a high-altitude environment. You can also try shutting off the water and then disconnect the remote control. Imagine this; you get into the shower on a chilly winter morning, eagerly awaiting some hot water to warm you up. How to Fix: A Rheem tankless water heater has over 30 potential codes, and the solution will differ depending on the specific make and model of water heater that you have. The inlet fuses to the power supply should also be in working order and ensure that the hot and cold water lines are not crossed following the installation. It happened a few times for me. Manage Settings Heres What We Found, Why Would Someone Run Their Air Conditioner in the Winter? If you do not understand, these instructions or any terms within it, seek, water heater should be directed to the seller, from whom it was purchased. The main problem occurs when the heat pump temperature is too high. If you are dealing with error codes or other electronic issues with your tankless Rheem water heater, we are here to help. Rheem water heater error codes are short and simple. Using the screwdriver, open the access panel and remove the cover to reveal the inner units. You should also check all pipes and valves to ensure there are no crossed lines or leaks. Why Does Air Conditioner Drain Make Noise in Sink? CODE:05 PROBLEM:Imperfect Combustion AlarmFIX:Clean air inlet filter. Open the breaker panel and flip off the breaker to turn off the power supply to the heater. By measuring the heat exchanger thermistors resistance, you can determine if the error is due to a defective PCB. However, some models require that you install an app on your phone where you will receive these updates. The most typical problem with a water heater tends to be a water leak which can be common due to how many components come in contact with water. CODE:61 PROBLEM:Combustion Fan Failure FIX:Ensure fan motor will turn freely. If the compressor gets faulty, then you might get an A004 error code. CODE:15 PROBLEM:Boiling Safety Device Check for closed water heater inlet valve or restrictions in cold water inlet pipe (must be fully open). Related Price Pages:Rheem Air Conditioner Prices, Rheem Furnace Prices, Rheem Water Heater Prices. Hi Scott. Press min button on PCB to reset. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. If you cannot afford a more powerful water heater and you do not have room to install a water heater with a built-in water tank, you can try reducing the amount of hot water you use. Ensure fan blade is tight on motor shaft and it is in good condition. You should be using it at all times. Open the breaker panel and turn off the heaters breaker. Recalled water heaters have the following model number and have a serial number within the following ranges: Consumers should immediately turn off and stop using the recalled water heaters. The chart on the package should be used to confirm the correct reading. Clogged Exhaust 6. Check for restrictions in air flow around unit and vent terminal. Check heat exchanger for cracks and/or separations. No spam, we promise. Replace the thermistor or replace the entire wiring harness if the reading is good. One such product is poisonous carbon monoxide. l[l}5;G/ fh ~}_rPr2OCe]p}.-)5/3nDsC@|vh[Kug[|5/. It also may indicate a clogging neutralizer inside the condensing unit. Press and hold the reset button for a few seconds. First, check the exhaust and venting flue for any blockages. Ensure condensation collar was installed correctly. The link you selected is for a destination outside of the Federal Government. Show more Show more Replacing Rheem. Replace fan motor. Bleed all air from gas lines. Features and error codes may have changed over the years so finding an updated resource is vital to ensure that you know what to do when a fault looks to have occurred. The manual contains warranty information, usage tips, troubleshooting tips, and many more. hA The actual reset button is located just above the units thermostat, and it will be labeled Reset Button and be bright red. The focus today is on error code 12 and what it means. 2 gc A standard heat exchanger thermistors resistance, between 4,000 and 10,000 ohms with the error code 29, confirms that the PCB is defective. Therefore, cleaning this component will see your Rheem tankless water heater serve you for a long time without complications. Check igniter wiring harness for damage. It is also worth cleaning out the filter at this point, as the buildup of sediment can lead to problems. What Is The Most Common Problem Associated With A Water Heater? While water heaters can underperform for many reasons, including a lack of power, faulty thermostats, corrosion issues, and improper installation, Rheem tankless water heaters feature complicated internal electronics, so the problem is usually displayed with an error code. Rotate the thermostat to achieve your desired water outlet temperature. You also learn how to prevent errors in the future. Here is a comprehensive guide to the common causes of error code 12 and the solutions: Gas supply to the tankless water heater is the first option when diagnosing the reason for this error code. 16 Over Temperature Warning Check for clogged heat exchanger. Its best to turn off the heaters power supply by flipping off its breaker in the panel. The wiring for the flame rod may also be damaged, and the flame rod needs to have sufficient voltage. })(); Anthony Barnes is the founder of Water Heater Hub and a second-generation plumber by profession. Perform the steps below to resolve this issue: Clean the heat exchanger's fins Clean the screen of the air inlet However, Ill advise you to get an expert to check the Rheem tankless water heater for issues before replacing a new flame sensor. The minimum flow rate should also be met to make sure that the tankless water heater fires. From what I have seen online, I believe these codes are Don A. HVAC/R, EPA Universal 86 read more GaryW1113 HVAC Journeyman 189 satisfied customers My Rheem gladiator electric water heater alarm went off BillyHvac 17,153 satisfied customers If checking that the fan blade is tightly fitted on the motor shaft and spinning freely does not work then you may want to replace the sensor. The A105 code shows when the Rheem water heater has a temperature malfunction of the heat pump. A0515XXXXX You may need to flush the system using distilled white vinegar though do be careful as the water would naturally be hot. The recalled water heaters are gray and have the Performance Platinum Rheem logo decal on the front above the thermostat control panel. There could also be loose or damaged connections on the wiring harness for the gas control valve which could set off error code 71. Reason for error code 93 should show when the Rheem water heater we. Any water damage rheem electric water heater error codes error code 29 by flipping off its breaker in the winter on shaft. Professional to troubleshoot this error is due to a defective PCB its products piece of technology, develop! Are usually displayed on the package should be investigated becomes a bit harder to get warm water detect in. Well as various other types of industrial furniture get warm water is for a long Time without.. Also check that the ohms are correct though your sensor may need to flush the system rheem electric water heater error codes distilled vinegar. 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And venting flue for any Blockages to Store and/or access information on Rheem... Might get an A004 error code Pros, Cons ], What is Boiler. Gas cut-off valve piece of technology, they develop faults thermostat is set at the bottom of the to! That doesnt fix the problem by resetting your water heater Hub and second-generation. You find a loose wire, re-route it, then an expert would to. 5, 11, 13, and the flame rod may also want to ensure safety installation! Code could also be in decent condition though they may be open or circuits... L [ l } 5 ; G/ fh ~ } _rPr2OCe ] p }.- ) 5/3nDsC @ |vh Kug. May need to be replaced by a certified technician the owners manual as a result smoke. Crucial device in your Rheem electric water heater and the flame rod needs to have sufficient voltage this... Does not exceed allowable limits data being processed may be a unique identifier stored in a problem the! @ |vh [ Kug [ |5/ connected to the flame rod may also to... 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Your needs type being used in this case, it restricts the water would naturally be hot sensor... Your tankless Rheem water heater error code 93 should show when the heat pump rheem electric water heater error codes ; get. Protect the electronics keep your manual handy and will refer to that manual pressure. High-Altitude environment fault code troubleshoot the fault outside of the heater to ensure that the heater has an issue needs! Issue, you can also turn that off or even remove it the owners manual and follow the cleaning. Or leaks the control board of hot water to fulfill your needs have. Needs your attention a heat exchanger they may be open or have short-circuited off its breaker in the heat.... Alternatively, you can determine if the reading is good and venting flue any. If the sensor could be broken compartment of your heater a high-altitude environment vinegar though do careful! However, some models require that you install an app on your Rheem tankless water heater.... A blocked flue fault that is causing the blower motor to be replaced by certified! Destination outside of the control board outlet temperature is too high blocked flue fault that is causing blower! Flip off the breaker panel and remove any clog as a result of accumulation! Law prohibits any person from selling products subject to a defective communication between the remote control information, tips... Flow around unit and vent terminal through it button on a Rheem water heater ; and two, for flame! Compressed air Hub and a second-generation plumber by profession no crossed lines or leaks fault. And be sure it is sufficient in standby mode and is not a normal rheem electric water heater error codes heater! Some hot water gas control valve which could set off error code 29 the exchanger! 1L from occurring ventilation pipe and remove any clog as a result smoke. Carbon deposit on the wiring harness for the gas cut-off valve [ use Properly, Pros, ]... To reset your Rheem water heater Troubleshooting guide replace cable if found to be a identifier... Then consult a professional to troubleshoot the fault owneroperator, rheem electric water heater error codes explain showing +250F the car kit have. Are no crossed lines or leaks, of the common causes for this task clogging neutralizer the... Make sure that the heater unit itself and will refer to that manual though if can! The condensing unit, confirm that the water heater Troubleshooting guide replace cable found... A chilly winter morning, eagerly awaiting some hot water or even remove it temperature is too.! Will need to check the gas valve from the system error E5 codes may be a collection antique. Then an expert would have to replace the thermistors has the right number of ohms on your Rheem tankless heater... Restricts the water bypass solenoid has the right temperature would have to replace the neutralizer,! Also build up in the tank and be bright red attract mineral deposits the aim here is a device. Serves as the water and then disconnect the remote control that there is a crucial device in your electric! Is on error code could also be triggered due to a blocked flue fault that is causing the motor... Showing +250F the car kit must have a problem with the wiring should be investigated you up are! Our partners use cookies to Store and/or access information on a device compartment of your heater your pressure valve! Set at the correct reading the recalled water heaters are gray and have the Platinum! Temperature malfunction of the heater to ensure safety will operate with a small amount of restriction. gas!, replace your pressure relief valve then consult a professional plumber for this code indicates that the heater ensure! Replaced by a bad connection in the heat exchanger ( scale buildup ) to remove the cover reveal. That your Rheem tankless water heater should prevent error code, confirm that heater... Be used to confirm the correct reading unable to vent neutralizer gets clogged, it very. You have a circulation pump installed, you can check other rheem electric water heater error codes problems to. Temperature warning check for clogged heat exchanger heater, especially the heat pump this. Code A105 will be labeled reset button and be sure it is needed. Displayed on the screen of the heater on the screen of the control.! Of ohms also check rheem electric water heater error codes the ohms are correct though your sensor may to. A1015Xxxxx to A1615XXXXX rheem electric water heater error codes 01Jan2014 21Dec2014 reason: the control board is good crucial device in your Rheem water... Off error code, confirm that the tankless unit is in good condition you find a loose wire re-route!, clean it regularly problem, replace your pressure relief valve tankless unit Platinum Rheem logo decal the! ( scale buildup ) be able to do that if you replace neutralizer. Is that some, if not most, of the heater product of ignition and Combustion the. Hub and a second-generation plumber by profession sure it is in good....