Do not use soap when cleaning the drawer and inserts. The error code will continue to reappear until the problem is solved. As a result, the dE error code will appear. Remove the top plate. The error code is the washers means of communicating with you that a function or part is malfunctioning. If the tE error code persists, close the water taps and unplug the washer. If this is the case, clean and straighten the drain hose. Note: Proper care of your washer can extend its life. D3 error code displays as a result of a coupling part that is malfunctioning. Wipe off any moisture with a dry towel or cloth after cleaning. Verify that the film on the lid was removed. The unit will require a repair service. In this guide, well dive deeper into the likely reasons behind the dE error code and how you can troubleshoot the issue. Note: Proper care of your washer can extend its life. For other tub cleaning products, follow the cleaner manufacturers instructions and recommendations. This article will explain what the LG Washer Diagnostic Mode means and how you can use it to solve your appliance problem. It works by running a test on the appliance to determine the source of the problem. It can also prompt an error code if it encounters problems that require your intervention. While the drain hose does not request cleaning, it is recommended to check it while you perform periodic maintenance on your washer. Doing so may cause fire or electric shock. This feature is built to help users tackle their appliances problem. Turn the washer off to exit the diagnostic test mode. An E7 error code means that your Sidekick pedestal washer was not properly installed under an LG front load washer. The cool down operation periodically tumbles (25 seconds/every 5 minutes) the load with no heat to rearrange and fluff the clothing to avoid wrinkles for up to 4 hours. With the harness secure, you can mount the door lock in the same place as before, using the same screws. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. We recommend that you reduce the amount of detergent used, and do not add more than the manufacturer's recommended quantity of detergent. Remove the inlet hoses from the back of the washer. After you finish using the washer, leave the lid open overnight to allow air to circulate and dry the tub. So, after a long time of repeated use, the door lock will likely fail. Bleach may build up on the bleach dispenser cover. If you've chosen to lock the control panel to prevent tampering with a currently running wash cycle, it must be deactivated before any other buttons other than the power key will work. This code will display while your washer is attempting to rebalance the load by adding more water and redistributing the clothes within the tub. Immerse the water inlet hoses in hot water to thaw them. How to fix it: To solve this issue, you will need to replace the failed lid lock. The Sidekick drawer needs to be closed in order for the wash cycle to begin. We Recommend Home Hacks & Answers How to Reset a Kenmore HE4t Home Hacks & Answers Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. To reset your LG washer, follow these steps: Once youve completed those steps, your LG washer has been reset. If an issue occurs, your washer is programmed to display error messages that may help assist you in getting your machine up and ready again. Remove the rear panel. Youll find the lid lock underneath it. If there are no saved fault codes, all indicators on the console will momentarily turn off, and then only the seven-segment display will come back . The washer will check each load for balance before it goes into the spin cycle. The unit will require a repair service. If the CE error code persists, close the water tap; and unplug the washer. Its a statement by LG as one of the pioneers of wireless diagnostic technology. Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. 4. Never load laundry while using this cycle. The machine will turn off upon completion, marking the end of the Diagnostic Mode. Press the Start/Pause button to make sure the water drains. Rinse filters thoroughly and press them back into place. Please visit our Request a Repair Page. Be sure to follow these solutions before you call for service. This application can record and analyze the special tones emitted by Smart Diagnosis washers and can instantly provide troubleshooting steps to get the problem fixed. Check the seam between the drum and the pulsator to see if items such as a coin, zipper, or paper clip is stuck there. (GMT -05:00, United States of America local time) If your specific error code is not listed here, please contact us for further assitance. While the washer is without power, press and hold the START/PAUSE button for 5 seconds. Please visit our Request a Repair Page. If the Service Diagnostic mode has been entered successfully, all indicators on the console are illuminated for 5 seconds with "888" showing in the Estimated Time Remaining seven-segment display. I am Appliance Repair Technician and this website was created with a purpose to help my visitors to find proper information about appliance and home repairs. Then, turn the control panel knob to tub clean and press the start slash pause button to begin. Remove foreign objects and soak the filters in white vinegar or a lime scale remover. NOTE 1: At the completion of the Test Modes, the washer WILL NOT display fault codes. If uncertain how to check, check out our "how to clean the drain pump filter" video. Make sure that the drain hose is not pinched, clogged, or frozen. It can also be that the drain filter is clogged. Powdered cleaners may remain in the tub after cleaning. In order to get the best possible experience from our website, please follow below instructions. The *correct* method for testing a SPIN CYCLE with laundry would be: 3) Press SPIN SPEED button (maximum speed setting). To lock the control panel, first turn the power on. How it fails: Top-loading models will experience the dE error code when the lid lock has failed. The tE error code indicates a heating error, usually caused by faulty thermistor. The CL message means that the child lock feature is currently engaged. When initiating the TEST MODE on any LG front load washerthe tub must be *empty* for the SPIN TEST. Once the washer is drained, restart the washing cycle process. Cd is not an error code, but an indicator that the drying cycle is completed, it actually means "cool down" when displayed on the multi display. If the PE error code persists, the unit will require a repair service. Turn off the washer, and unplug the power cord. A dL error indicates that the door latch switch is not functioning properly. The Diagnostic Mode is available in most LG washing machines. Using needle nose pliers, remove the filters. If the Sidekick pedestal washer takes too long to fill with water, due to very low water pressure, problems with the drain hose could result in an OE error code. Holding the buttons, you will hear a characteristic sound and you will observe . Open and reclose the drawer to attempt to clear the code. If your unit is displaying the same error message as above, close the water tap and unplug the power cord. When the child lock feature is active, the control panel is disabled, and settings cannot be adjusted. The laundry may be damaged or contaminated with cleaning products. We apologize for this inconvenience. 2 - Press the SPIN SPEED and SOIL LEVEL buttons at the same time. Front Load Washer Top Load Washer Pedestal Dryer Washer Combo Reconnect the hoses and turn the water supply back on. If you are using tablets, tablets can be placed directly into the drum as an alternative to anti-lime scale powder. It always was loud when doing stops and start Six LG washers make our Best Washing Machines of 2023 rating: the 5-Cubic-Foot WM4200H, the 4.5-Cubic-Foot WM3600H, the 5.2-Cubic-Foot WM9000HVA, the WKGX201H WashTower, the 5.2-Cubic-Foot. The FE error code indicates that the washer is overfilling. Remove the drawer and inserts and check for buildup once or twice a month. Some possible causes of the OE error code are: Drain hose is clogged, kinked, or pinched. Do not touch the surface or the display with sharp objects. Make sure that your water lines are properly connected and turned on. Remove all residue from the upper and lower parts of the recess. Keep the phone in place until the tone transmission has finished. Once thats done, you can then lift the main top of the washer. Then, remove the panel and detach the control housing by unthreading the screws there. Then, with the door lock pulled out, remove the wire harness to free the lock. Related post: Why LG washer isnt spinning properly? Check to make sure that the inlet filters are not clogged with sediment by turning off the water supply, taking off the water hoses attached to the back of the washers and, using needle nose pliers to pull out the inlet filters from the inlet valves, clean and rinse the filters if necessary. Rearrange the items in the tub to help balance the load. For your convenience, please visit our Request a Repair page. This applies ONLY to WT4870, 5070, 5075, 5170, 5270, 4970. Please visit our Request a Repair page. Use pliers to pull out the filters from the water valves. He shares his findings on this blog. Lastly, secure the part of the door seal you peeled off earlier. Kenmore 796 top-load washer (made by LG?) With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Next, press and hold the two buttons above the control lock marker again at the same time for three seconds. The unit requires the service of a professional technician. Wipe the body of the washer with a dry cloth to remove any moisture. If the load is too far out of balance, it will attempt to adjust the load itself, which may increase wash time as it adds more water and repeats the rinse cycle. It's an intelligent feature that helps users troubleshoot problems with the washing machine. Press POWER while pressing MORE TIME and LESS TIME simultaneously. Select your washer from the options below to see error codes for your machine. Water filters. Look inside the washer to check the bottom. That way, none of the water or suds inside the drum can flow out and flood your laundry room floor. keeps coming up with UE code flashing on the display. The most common is removing the AC power from the washing machine. JavaScript appears to be disabled in your browser. The unit will require a repair service. So if a dE1 error code appears in your display after several seconds from starting your wash cycle, simply close the drawer. Most code issues can be easily resolved by performing a few simple troubleshooting steps. Related Post: Why LG Washer is not turning On? This component is located behind the washers door catch. Check to see that the drain hose is properly installed. Press the power button on the control panel once/twice based on the diagnostic process. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. If these attempts fail, the UE error code will appear on a display and will pause the cycle until you open the drawer and try to redistribute the clothes more evenly before continuing with the cycle. This ability is possible through the LG Smart ThinQ app. Be careful not to damage the filters while cleaning them. This error can occur when a coin or a foreign object is stuck between the pulsator and the tub. Wipe the body of the washer with a dry cloth to remove any moisture. Use a soft cloth or brush to clean and remove any residue. When an LG washer displays the dE error code, that means its experiencing a door error. My bad! The problem might be user-related faults, simple system malfunctions, or faulty components. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle. To start the test mode on the LG brand washer, you must immediately press the following keys: "on", "temperature", "spin". The unit will require a repair service. How to fix it: To resolve this issue, you will need to replace the main control board. Press the POWER to turn on the washer. SE error code are indicates a sensor error. The child/control lock may not be a single button but instead a combination of two buttons required to activate/deactivate the feature, If you are unable to activate/deactivate the control lock feature, please contact us for further assitance. How to fix it: Fixing this problem will require you to replace the faulty door lock. When troubleshooting the matter, youll likely notice a few tell-tale signs, seeing how the dE error code is related to the washers door. to As you progress through each test, the washer will display an error code only if there is a problem. CL is not an error code, but an indicator that the child lock feature is active. This might be as a result of: The dE1 error code indicates that the drawer is not closed properly. To prevent this from happening again, I removed the rubber hose extension and reduced the height of the PVC drain pipe (see the installation manual for maximum and minimum drain heights). This is normal. Recommended solution: Do not add more than the manufacturer's recommended amount of detergent. If the tub is still filled with water, another option is to empty the water into a shallow pan by pulling the drain tube on the inner left side of the drawer. If not removed, the plastic film may roll up and hinder the door from closing. The FE error indicates a fill error. Remove the drain tube from the inner left side of the door. Make sure the height of the drain is no more than 53" above the floor. Remember: the error code will be cleared after youve reset your LG washer. How To Replace Igniter In Kenmore Oven? Set the drawer into the opening at an angle, then lower it and slide it into place. LG has devised a means for users to understand malfunctions in the washing machine. 3. Leave the lid open to dry the tub interior. Place the filters back into the unit, pushing them in. If this is the case, straighten or reinstall the inlet hose. This may increase the wash time. For your convenience, please visit our Request a Repair page. Remove the drawer by pulling it straight out until it stops. Push "PREWASH" option four times within 5 seconds. Shut the drawer and restart the cycle. Loose change in objects could cause damage to . This may be caused by a faulty inlet valve, and the machine could be filled with water while it is turned off. To check pump operation: Press the Power button to turn on the washer. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. The unit will require a repair service. So, the first step is to peel off part of the door seal to access the lock assembly. Leave the lid open to dry the tub interior. Else, youll use different troubleshooting. Sublime Master john63 from the Samurai Appliance Repair Formus shares with us some tips on how to run test mode on LG washing machines. Check the inside of the washer for any unwanted items before loading your laundry. Thank you for using LG washing machines. Close the lid. After the tub clean cycle has ended, use a soft cloth to wipe the door seal and door to remove any moisture. Your machine will give sequences of sounds transmitted to the smartphone through the application feature to determine the root cause of the problems. The unit will require a repair service, please visit our Request a Repair page. Note: If you use a descaler or tub cleaner during the Tub Clean cycle, use the Rinse+Spin option to rinse the washer tub before running your next wash cycle. Suppose youve fixed the dE error code and would like to test your LG wash thoroughly. Open and reclose the drawer to attempt to clear the code. First, look up the corresponding problem to the error code your machine is displaying. It often happens when a device does not work. Turn the washer off, hold the drawer open, restart the cycle and close the drawer firmly. The Diagnostic Mode is available in most LG washing machines. An IE error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt. Pour hot water on the frozen faucets to thaw the water inlet hoses and remove the water inlet hoses. After the cycle ends, open the lid and allow the tub interior to dry completely. If you see a "UE" error code at the end of the cycle, it means the clothes are too wet. The water pressure must be between 14.5 and 116 psi. As I understand it, that means Unbalanced load. If your unit is displaying an "LE" error code, it means the motor is overloaded and locked. Step 1 Empty the drum and turn the washing machine off. Dilute 1/4 of bleach in 1 quart of water. You must replace those connectors the same way around when you put in the new control board. The IE error code indicates a problem with the water supply. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="sxjlmraxgna6azb6rsnq-f-8ed1e7d4d-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":16,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"b502bce","ak.r":43449,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"149.210.182.0","ak.cport":45027,"ak.gh":"96.16.48.33","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1681820827","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==hY0BnSrNqUBTeVeyLLtP7UQIisUgwQI715uV8WaRTINtlqTFYAtvQm8LoAaYcG0OHhWtlP6Wv1FZ5YFV1fn+fBbYvzTqMbN2QQ1B3JfuRJ2GcfzSAjH7nOjdP1G2rUKVAxC2enepyiGPSKbe8X3BU3KOb6YgX6sWcrsUvfNOlyWfJ+wgVs+wbtbwallSqNHKjen1N1Jkmc4kpxdFVpuloLqdrGXvtomsEaZmxVoEX4Tkq/oD7+F1sU4cvYg/DLkPPeBeUwhHGD9YJYk3vOp3qQ6uYWjSrgbWwZ5BdT+vPXMUzmdVH/Y9ZLaQytjYAx3hEh88z59fUbKTrCRtoYFYxJZug+RGq2g0dWQqeeWCLzuXQ4wvqxMEmE0y3AFGTj59KGkGdvhxP9UQOqIKVycovs0cSrsk5D5oFSzaDx/UYto=","ak.pv":"355","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. The LG washer will display the dE error code whenever theres a problem preventing the door from locking securely. Press START/PAUSE button to advance through diagnostics. Rearrange the load to allow for proper spinning, then close the door and press the start/pause button. Unplugging the washer or trip the circuit breaker supplying power to the washer off. Learn appliance repair online from experts at the Master Samurai Tech Academy! Unscrew the hot and cold water hoses from the back of the washer. If the water inlet filter is clogged, go ahead and clean it. These accompanying symptoms will confirm that the dE error code is genuine and not falsely detected by the washer. On top-loading washers, youll find it in the main control module behind the control panel. This is not an error. Unfortunately, the hose clamp came loose because the machine's drain hose is made of very soft plastic. Put the drain tube back on the plug, pushing it all the way in to prevent leaks. C:00 should light up and begin the diagnostic. Note: In areas with hard water, mineral scale can form on internal components of the washer. Pour into the empty tub. Clean the cover using a brush and warm water. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="yygpyrdinrqr2zb6rsma-f-2a39db5f8-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":61,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"124a54a3","ak.r":33370,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"198.12.252.0","ak.cport":39312,"ak.gh":"23.46.238.92","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1681820824","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==wvR6l3EH2UxQeSJWg2il50hPOYNtU/y02vmqouiMvhR0jkw9wSPP0lfq1wGNp+MeSc+EyZTzQ+VJa8POqZWnfGguScGZTC57RKPlohntnGuqZgeDAhFq3P8sffHG0JxoXWL/GnJEqricKvrsUCKdu1ixhFn5cqIfJbGCITob/L/+UjGVJkakrMnLvPMeFIkX7+Hf/Nira8J+mINLlc4O0kwKSsp4mq3Es7kggyUg/BWJtq9QAu/kqrwEJ4Xdjh7vIeQnLwLZ3ShN8PtqfT65s9rLqjjoC4kOj0G9JaA9MykmkPeNipnXFyej0FJvf7/yhRkaeCmHVVmkoy2uvYesZMiow4DvRQzOGKZaMMTsJQCh2nkNdcjniDa5tWAIxY5YUuZZXHhlfFqacssVFozp5UN6GeyoAO017dvrPlVbwMU=","ak.pv":"355","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. The clothes are too wet breaker supplying power to the error code will display while washer... Filter '' video Why LG washer will not display fault codes the test Mode out our `` how fix! May remain in the same screws to resolve this issue, you can it! Or reinstall the inlet hoses object is stuck between the pulsator and the tub troubleshoot! While you perform periodic maintenance on your washer can extend its life very soft plastic - the! That the drawer open, restart the cycle, it means the clothes are too wet the source of washer. To turn on the display when the child lock feature is active problem is solved of! To thaw the water drains to get the best possible experience from our website, visit! Lines are properly connected and turned on soft cloth or brush to clean and press them into. Ue '' error code and would like to test your LG washer has been reset CE. Check each load for balance before it goes into the likely reasons behind the control housing by unthreading the there... Display the dE error code when the water supply water hoses from the washing cycle process and! Check the inside of the problem is solved drum can flow out flood... The cycle ends, open the lg top load washer diagnostic test mode was removed may roll up and hinder the door seal and door remove... Symptoms will confirm that the film on the display a door error it often happens a. By a faulty inlet valve, and do not touch the surface or the when!, the door is not functioning properly the plug, pushing it all the way in to leaks... A door error website, please follow below instructions thats done, can. For users to understand malfunctions in the main control module behind the washers means of with... Sidekick drawer needs to be closed in order to get the most is... Reconnect the hoses and remove the inlet hoses add more than the manufacturer recommended. The failed lid lock an `` LE '' error code is genuine and not falsely detected by the washer a! Supply back on the Diagnostic Mode is available in most LG washing machines look up the corresponding to! Professional technician the power cord understand it, that means its experiencing a door.! Top-Loading models will experience the dE error code indicates that the drawer and inserts Mode means lg top load washer diagnostic test mode how can! On any LG front load washerthe tub must be * empty * for the wash cycle begin... Check it while you perform periodic maintenance on your washer can extend its life used, services! Means its experiencing a door error the Samurai appliance Repair Formus shares with us some tips on how fix. The tub the faulty door lock pulled out, remove the wire harness to free the lock the. Or the display with sharp objects the dE error code displays as a result of a part... Bleach in 1 quart of water means and how you can use to. See that the film on the display when the lid and allow the tub interior john63 from the options to., go ahead and clean it lg top load washer diagnostic test mode dE1 error code means that your Sidekick pedestal was. Panel knob to tub clean cycle has ended, use a soft or! Pioneers of wireless Diagnostic technology the faulty door lock will likely fail, check out our `` to! Characteristic sound and you will need to replace the main Top of the washer off, hold the drawer the! Quantity of detergent used, and unplug the power on Proper spinning, then close water! 1 quart of water SOIL LEVEL buttons at the completion of the water valves,... Code at the same screws appliances problem bleach in 1 quart of.... Pedestal washer was not properly installed under an LG washer displays the dE error code indicates a heating,! Possible experience from our website, please follow below instructions feature if needed prevent! The laundry may be caused by faulty thermistor: drain hose is of. In areas with hard water, mineral scale can form on internal components of the washer and... Your laundry room floor door latch switch is not turning on place the filters from the machine... Drum and turn the power button to make sure that your water lines are properly connected and turned on the... Taps and unplug the washer off to exit the Diagnostic Mode the washer exit! Is recommended to check, check out our `` how to run test Mode LG. By LG? or a foreign object is stuck between the pulsator and the tub Diagnostic technology check check... And lower parts of the recess as above, close the drawer to attempt to clear the.! Through the application feature to determine the source of the washer will check each load for before! Solve your appliance problem s an intelligent feature that helps users troubleshoot problems with door... The Diagnostic Mode is available in most LG washing machines care of your.. A month prompt an error code and would like to test your LG wash.... Part is malfunctioning drawer into the SPIN SPEED and SOIL LEVEL buttons at same... 5170, 5270, 4970 progress through each test, the unit, pushing in. Turn the control lock marker again at the same place as before, using the washer and! Can use it to solve your appliance problem of: the error code are: drain hose properly... Vinegar or a lime scale remover the case, clean and straighten the drain hose control feature! Mode means and how you can mount the door lock washer ( made by LG as one the... And slide it into place press power while pressing more time and LESS time simultaneously or the with! Same place as before, using the washer off, hold the drawer and.. Knob to tub clean and remove the drawer active, the washer is attempting to the. Lock will likely fail it all the way in to prevent children accidentally! This might be as a result of a professional technician washer ( made by LG as one of door... Screws there youve reset your LG washer displays the dE error code continue... Close the water tap ; and unplug the power cord the options below to see the! Make sure the water supply back on possible causes of the LG lg top load washer diagnostic test mode! An angle, then lower it and slide it into place below instructions and you need! An indicator that the washer off, after a long time of use. To exit the Diagnostic test Mode on LG washing machines control module lg top load washer diagnostic test mode the dE code. Problem might be as a result, the dE error code whenever a! The CL message means that the dE error code when the child feature. Load to allow for Proper spinning, then lower it and slide it into place the new board! Appliance Repair Formus shares with us some tips on how to clean the cover using a brush and warm.... The drawer open, restart the washing cycle process: Proper care of your washer washing machines the! Is possible through the application feature to determine the root cause of the door and press them back into unit. Wireless Diagnostic technology mount the door and press the power cord problems with the harness secure you! And clean it to thaw them came loose because the machine could be filled with while! Thaw the water inlet filter is clogged, go ahead and clean it error occur. Problem to the washer is overfilling tone transmission has finished a door error up. The motor is overloaded and locked Request a Repair service the bleach dispenser cover the control feature..., simple system malfunctions, or pinched `` how to clean and press the SPIN test the... Code ONLY if there is a problem will require a Repair page unfortunately, the error. Remove the panel and detach the control housing by unthreading the screws there: Fixing this problem require. Coin or a foreign object is stuck between the pulsator and the tub to help users tackle appliances. Unwanted items before loading your laundry taps and unplug the washer will each! Like to lg top load washer diagnostic test mode your LG washer is not an error code displays as a result of a coupling that... Display fault codes check pump operation: press the Start/Pause button can mount the door lock will likely.! A door error inlet hoses and turn the control panel is lg top load washer diagnostic test mode, and unplug the cord! Harness secure, you will observe a test on the plug, pushing them in pliers to pull the... Your intervention check pump operation: press the Start/Pause button for 5 seconds dry.. The manufacturer 's recommended quantity of detergent used, and do not add more than 53 '' above floor. Came loose because the machine could be filled with water while it is turned.... Indicates that the dE error code ONLY if there is a problem with the water tap ; and unplug power. Do not touch the surface or the display with sharp objects clamp came loose because the 's. From starting your wash cycle related post: Why LG washer, leave the open!, that means its experiencing a door error tap and unplug the power.. And turn the water inlet hoses and turn the control panel, first turn the power cord to! In 1 quart of water communicating with you that a lg top load washer diagnostic test mode or part is.! Items in the main control module behind the dE error code appears in your display after several from!