I have not had any ignition problems or error codes since. Pentair MasterTemp 400 Turns On And Off [7 Easy Solutions], RV Water Heater Lights Then Goes Out [5 Easy Fixes], State Select Water Heater Thermostat Replacement [All Types], State Select Gas Water Heater Troubleshooting [Reasons + Solutions], State Select Water Heater Thermocouple Replacement [Solved], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions]. The heater won't fire, but the controls and blower are working. OK, I have installed a new Pentair MasterTemp 400 and connected it to my Aqualink RS control system. If the water at the heat exchanger is 57F, the error light should turn off and the high limit switch should close. If this happens, you will see that the heated water coming from your Pentair Mastertemp 400 heater is lower in level than before. For a better experience, please enable JavaScript in your browser before proceeding. Scott. Areas of Expertise. This is because the revision of your heating system has led to the diagnosis that the airflow switch is open. Reassemble the back panel by reconnecting the cables and sliding it into position. This will provide the temperature sensor with the information it needs. Save my name, email, and website in this browser for the next time I comment. Save my name, email, and website in this browser for the next time I comment. The error code ERR HLS shows up when the high-limit switch is open. The wiring in your heater should be examined. An example of data being processed may be a unique identifier stored in a cookie. are common causes of your Pentair MasterTemp 400 switching off? Now check the pressure switch and replace it if it is damaged. Please consider. There was before I ran the alternate ground as suggested in that link you posted. are some possibilities. But, if it is not the right level, it only helps to build up the corrosion instead of protecting the heater from corrosion. Thanks! The radiator will not be as effective as usual because of the imbalance levels of scaling. While apart, I inspected the water coils and they are not severely corroded or otherwise obstructed. Your Pentair service heater light should be turned off after following these procedures. In case you are facing any issues with your Pentair pool heater, reach out to us in the comments. You probably have a gas leak if you can smell gas on your pool heater. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The most typical reasons for this issue are a faulty thermal regulator or an insufficient fuel supply. It is being practiced by thousands of pool owners just like you. If there is a low supply of voltage to the control board, it is 00due to the fact that your water heaters transformer has been damaged somehow. You need to inspect that the water flow isnt blocked. For future reference, when it does this, the controller is telling the heater that it's ok to fire off but if the circuit board does not have pool, or spa mode enabled, the heater will not fire. To replace a Pentair MasterTemp 400 thermistor, follow the steps below. If this error takes place during startup the R13 may still be on your screen. An example of data being processed may be a unique identifier stored in a cookie. Call customer care for a replacement. I am having the exact same problem. In this section, we will take a look at the possible causes behind this error code in depth. For this reason, we need reliable water heaters. The Pentair heater error code AFS may follow the R14 code on your heater display. The consent submitted will only be used for data processing originating from this website. It should read 10,000 ohms at 77 degrees Fahrenheit (25 degrees Celsius). Why does my pool heat pump keep turning off? What does R13 mean on a Pentair pool heater? Ensure that the water going through the heat exchanger has a temperature of at least 57C. The airflow of a Pentair heater is optimized in less than a minute after it is turned on. :joker: I can see this thread is old, but non-the-less, it gave me some insight into my recent E05 sighting on my Mastertemp 400 heater. Pentair Mastertemp not heating is a common issue that users face frequently. The Pentair Mastertemp 400 is a heater that is used to warm water in swimming pools, as well as in spas. The main symptom is that you will hear bumping sounds from your heater. First, you need to understand the error codes. The Pentair MasterTemp 400 (460736) natural gas pool heater has proven itself to a long-lasting, energy efficient and reliable pool heater for homeowners. I can smell a tiny whiff of gas, so I'm confident the gas valve is working. Pentair 42002-0024S Stack Flue Sensor Replacement Pool and Spa Heater Electrical Systems Visit the Pentair Store 936 ratings $2799 Fits Pentair MasterTemp pool and spa heater electrical systems Also fits Pentair Sta-Rite Max-E-Therm pool and spa heater electrical systems model SR200, SR333, SR400 The control board does seem to be getting power and it responds if I hold the temp up or down button down for 5 seconds (changes between Celcius & Farenheit) but it does not respond when I push the "spa on" or "pool on" buttons. But just in case, I shorted wire leads to PS, AFS, HLS and AGS and there was no change in behavior. Pentair MASTERTEMP 400 HD Installation And User Manual (68 pages) POOL AND SPA HEATER (FOR OUTDOOR USE ONLY) Brand: Pentair | Category: Heater | Size: 10.86 MB. Check the area for any obstructions or barriers. Manage Settings COPYRIGHT 2023. Or else, you will witness corrosion of the heat exchanger of your heater. The spa will restart and turn off again. You do not want that. If you are using this water heater, you need to know that there are some Pentair Mastertemp 400 common problems. In general, you dont need to do anything when you get the Pentair heater error code R13 because this code is just a part of the startup sequence. This article has all the troubleshooting methods you may need for your Pentair Mastertemp 400. Step 4: Using the 7/8 deep socket, tighten the thermistor. Sharing my knowledge so that you can fix your tech issues with ease. You also need to clean the filters. All Right Reserved by HeaterFixLab. Usually, we need to use a water heater to heat the water in a pool or a spa in cold weather. Read our article on Pentair heating light flashing to fix this issue. During this error the buttons on your heaters front panel will be disabled. Pentair MasterTemp Membrane Pad Kit | 472610Z. Sam Featured Answer hchristiansen The revision mode performs a device checkup. This is because the heater will enter lockout mode after 60 seconds of error. Replace the Thermal Governor if it is stuck closed. After the R14 code is displayed on your screen, this message may show up next. Learn who to hire, what itll cost and how long it will take. The location of your Pentair MasterTemp 400 temperature sensor is close to the high-limit switch. Pentair MasterTemp 400 natural gas heater won't ignite. The voltage that the Pentair Mastertemp 400 water heater needs are 24 VAC. It depends on what the issue you are facing is. Your heaters service light may also turn on when R13 is still being displayed. We receive monetary benefits in return for showing ADs on this website at no cost to you. Make sure the water isnt over 60 degrees Celsius. Pentair heater error code R14 isn't an error code. It is being practiced by thousands of pool owners just like you. Without that voltage, the Pentair Mastertemp 400 water heater will not even turn on to begin with. https://w. Cleaning might give you a few days of use but they usually fail again. Other than that, there could be insufficient water going through the heater, to begin with. Sometimes, there is an icy residue left on the outside of the air coil. Yellow dot indicates that switch opens at 140 F Automatic Gas Shutoff (AGS) Switch 2655 1096 PRESS TAB VENT PILOT OFF ON Location The Automatic Gas Shutoff (AGS ) Switch is located in the If your pilot isn't lit, check the gas pressure, air supply, and proper venting. We receive monetary benefits in return for showing ADs on this website at no cost to you. Before i could unscrew sensors, check wires, etc., low-and-behold there was a nest in the middle of the unit, for some type of rodent, big enough to restuff my pillow. Maybe that is why you thought it was an error code in the first place. Also, check for damaged suction air leaks and if there is dirt stuck in the pump impeller. During that time it will run for ~30 seconds seemingly normal. It just signals that your heaters system is being checked for potential issues. could it be a bad sensor or something else? If you have a MasterTemp 400 pressure switch fault, make sure there is no unwanted water flow. You may notice another error code appearing immediately after the R14 code or the service heater light turning on or the heater shutting down. Mu understanding is that this code signals that the stack flue programming is incorrect, what is your thoughts and if this is correct how do you program the Ad0 or Ad1 coded? Brand new gunite pool with main drain leak, do I repair it or abandon the main drain? Called pool service. It is nothing to be afraid of. Ascertain that the blower is firmly attached to its location. After years of usage, even an amazing water heater like the Pentair Mastertemp 400 water heater will start to malfunction and show different errors. Spa heater comes on and heats up for about a minute and then error code r14 comes on and the heater goes off. For the money, MasterTemp is about what you get in quality. If the service heater light comes on there is no corresponding Fenwal light. I've taken the blower off of the heat exchanger and cleaned out both flameholders (the stainless steel perforated cylinder and cone) to try to improve air flow. Step 2: Remove all of the thermistors electrical connections. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Protroubleshooting.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com, Brother Printer Stuck In Sleep Mode (Quick Solutions), Factory Resetting A Brother Printer Made Easy, How to Fix Canon Printer Printing Slowly In Windows, Epson Printer Offline on Windows or Mac (Easy Fix), How to Reset Reset Epson Printer to Default Settings (Simple), Canon Printer Printing Blank Pages (Quick Solutions), Chain Drive Vs Belt Drive Garage Door Opener, When there is a problem with the fan sensor, The thermal fuse sensor is showing issues, The switch of airflow is showing problems. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . This temperature is needed to signal the temperature sensor. The Pentair MasterTemp 400 wiring diagram below may be of use to you. Changes 43-46. Replace the old one and turn it to stabilize it. Error code E05 may also appear on your heater display after R14. Pricing comparison between finishes to resurface small inground. The possible causes behind this error can be blocked air vents or exhaust, a sooted exchanger, low water flow, or faulty stack flue sensor. Tried twice with the same results. When the water flow through the heater continues, you must stop it by repairing the water flow pipe. Stack Flu Sensor: https://amzn.to/2HBAmMCDonate to show love: paypal.me/amateurcarguyPlease like/comment/share/subscribe/donate!Hey Youtube this is a quick v. Have you checked for obstructed venting? Follow the instructions given below to fix an SFS error. In case you have any queries about your pool heater, leave us a comment below. Many heater components can be liable for an ignition failure. But it can happen that your heater isnt starting up after R13 has been displayed. Just stick to what this article says, and you will be good to go. . However, the heater still doesn't fire. You just need to fix a few things or replace a few parts. You can read more about Pentair heater R13 code in our article. You need to check up on a few things to get rid of this error code. Tagging will helps others to easily find your question. If you add a Spa Command at the spa, you can control the temp, pump speed for stronger or slower jets, turn other things on like the waterfall, lighting Brush once a day for at least an additional 2 weeks. The temperature display does change during this. Everyone will want to play the CYA card. A thermistor is a resistor that changes resistance as temperature changes. Minimum 1 and maximum 5 tags. It can be why your temperature sensor is stuck open. The most common problems are listed down below: The worst-case scenario for a water heater is corrosion of the heat exchanger. Thank you to all for your generous and sage advice. If the thermal governor of your heater is stuck closed, this will eventually cause your heat exchanger to develop corrosion. After about 15 seconds I hear a clicking noise then the heater light stays on for about 5 seconds, then starts blinking again. Any thoughts? Because of scaling, the valves of your Pentair Mastertemp 400 water heater will get damaged. The only time I get the red Service Heater light is if I leave the unit on and let it cycle for 15-20 minutes. Plenty of water running through Some of our partners may process your data as a part of their legitimate business interest without asking for consent. This resolved my problem. If the external bypass of your heater is wide open, you will find yourself in this problem. I found a new Mastertemp 400 locally and installed it this afternoon. If your heaters bypass valve is stuck open, this will also lead to corrosion. An ignition failure can be caused by a faulty flame sensor, a poor igniter, a failed ignition control module, a defective control board, or a tripped or damaged airflow switch. RV Water Heater Igniter Not Clicking [7 Easy Fixes], How To Fix Pentair Pool Heater Error Codes E01 [Solved], State Select Water Heater Thermocouple Replacement [Solved], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix]. It works similar to a thermostat on a car engine. You have to turn the control valve knob to PILOT position and hold it down. Cleaning it didn't help but again I was limited. The temperature sensors job is to check the temperature of the water to see if it has reached the desired temperature. The Pentair Mastertemp 400 common problems are easy to solve, and they get easier to solve with the help of this article. Look at the chart below to find out the range that is fit for your model. If its on, the high limit switch may need to be replaced. Here is what is going on: Start up: 1. All Right Reserved by HeaterFixLab. This cupro-nickel heat exchanger will give your heater extra protection from saltwater erosion. When I turn it on the blower comes on as well as the heater light starts blinking. For saltwater pools, you should always use a heat exchanger that is made out of cupro-nickel. To solve this issue, read our guide on Pentair heater ignition lockout. MasterTemp Pool and Spa Heater P/N 474131 Rev. You cannot easily fix a thermal governor. The system board LED is not flashing at all. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. In revision mode, the heater goes through the entire heating system and settings to see if it can spot anything wrong. If heater gets R14 & revision process the heater may diagnose an issue and enter lockout. The fact that mine is only 6 years old makes me feel like I need to buy a different brand for my $4,000. Pentair pool heater troubleshooting guide:https://blog.intheswim.com/pentair-pool-heater-troubleshooting-guide/Pentair High limit Switch:https://www.amazon.c. is changing that. The high-limit switch is a safety feature that shuts down the heater if the temperature rises too much. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. I checked every wire, tube etc for any signs of damage but nothing obvious EXCEPT that, (eventually give up with red Service heater light). Pentair Mastertemp 400 is one of the most reputable water heaters. Adjusting the water pressure switch is a simple way to do this. Skip To Main Content. The Service Heater LED comes on and the AFS LED illuminates on the back of the control board. Youll need to complete the following: At this time, the problem with your Pentair service heater light on should be resolved. Thanks for the tips PC! Manage Settings Test the control board with a multimeter to see if it is actually defective. The part that really stinks for the people who retail and service equipment is that they are the ones who have a direct connection with the customer and they are the ones that the customer turns to for help, but there is not much the retailer or service person can do because they dont make the equipment, but they get a lot of the anger and frustration. Ask the Pool Guy Changed status to publish April 29, 2020 I expected it to start as I have the RS set to 80 degrees and the water temp is 46? It's designed to be user-friendly with its rotating digital display that provides easy operation and monitoring. Normal Heater startup: To fix this error, you have to ensure that the water flow rate is within the prescribed range and the water temperature doesnt exceed 140F. If the voltage supply is low because of the transformer being damaged and not supplying the optimum amount of voltage, you should replace the old Transformer with a brand new one. It is the code that pops up on your heater when it gets into revision mode. The rate of water flow needed for different Pentair heater models varies. 6. Although R14 isnt an error code, it is easy to mistake it as one because during this revision process the heater may diagnose an issue and enter lockout. Lets take a more detailed look at the errors that can be causing this situation! Call your local gas company immediately to check on this. Finally, the ignitor gets hot during my attempts to fire the heater, so I figure it's working. This happens when the automatic gas shutoff is having issues. The R13 code on a Pentair heater is not an error code. You can read our articles on Pentair heater error codes in case you are having issues with your pool heater. Nothing else occurs, no fan, ignition, noise, etc. There are several reasons why the heater can be low water circulation. But it won't fire either way - I tried turning it on both at the indoor control panel and at the heater's control pad. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. A defective keypad membrane can cause your heater to be non-responsive after the R13 code appears and the heater turns on. When the temperature of the stack flue rises above a certain degree, this error message will show up on your heater. When you have no water flow happening in your heater, this error occurs. So your heater may not start up and R13 will stay on your screen while the heater is unresponsive.