the Colorado Department of Corrections Inmate Bank at (719) 269-4271. PIN Debit Phone (the inmate's phone account) : 855-706-2445, Advance Pay Phone( the payer's phone account): 800-483-8314, 1250 Academy Park Loop Give the agent the amount you wish to load, plus the fee. WHAT THIS MEANS FOR YOU: WHEN YOU OPEN AN ACCOUNT, WE WILL ASK FOR YOUR NAME, ADDRESS, DATE OF BIRTH AND OTHER INFORMATION THAT WILL ALLOW US TO IDENTIFY YOU. container.setAttribute("class",'reply__container'); Your current session is about to expire. Q:How can an individual check the balance on his Release Card? Your current session is about to expire. const node1 = document.createElement("div"); Ask the store associate beforehand, to make sure. Contact the Inmate Bank at (719) 269-4271 if you have questions. Please compare services and prices of the providers listed below. Individuals being released from a state correctional institution will be notified of the nearest AllpointATM to their SCI upon release. $('#Question2').on("click", function() { You may be trying to access this site from a secured browser on the server. JPay knows how important it is to support your incarcerated loved one, we have If you're loading a prepaid card, give them the card too! Pay your bills Get gas and groceries Shop in stores and online *Western Union also makes money from currency exchange. You can, Acuerdo del titular de la tarjeta - Espaol. b. The Reloadit website is best used with Microsoft Internet Explorer 11.0 or higher, or Chrome 57.0 or higher. There are many convenient ways to load funds onto your Visa Prepaid card. You can activate your card in three ways. Cash can be given for the bus ticket from his/her account, if available. Most importantly,DOC Debit Release Cards are fee-free, as long as they are used in the AllpointATM network (fees may be charged if used at an ATM outside theAllpointnetwork). Please make sure your email address and password are correct. P.O. Recently unable to send photos anymore. Android - Click on OK. iOS - click on Save. Want to upgrade to a personalized card? Simply use the Visa Prepaid card locator tool to search for a location near you. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. All you need to do is: Activate it online or by phone Load it online or in-person Set up direct deposit Watch video Step 2: Use Count on Visa's Zero Liability policy* everywhere Visa Debit cards are accepted. Money orders are NOT accepted at any state correctional institutions. document.getElementById('msg').value = $('#Question1')[0].outerText $(document).ready(()=>{ R. $('#Question1').on("click", function() { Email:cdoc@state.co.us, Colorado Territorial Correctional Facility, Over the phone with a credit or debit card, In person with cash at locations throughout the country, Account #: Inmate DOC# and Last Name, no spaces (example: DOC# 123456 for John Smith would be 123456Smith). Use your JPay Progress Prepaid Mastercard to access cash or purchase goods and services everywhere Debit Mastercard is accepted. Mobile bank accounts offer many features: Instant Transfer funds available within minutes to your bank account. In most cases, you cant spend more money than you have already loaded onto your prepaid card. Card program marketed and administered by Praxell, Inc. }); const textnode1 = document.createTextNode(Query); For JPay information, call 800.574.5729. Funds can be added and subtracted from the cards even after an inmate is released. There are three general ways to send money to your incarcerated friend or family member: Money that is sent before 4:00 p.m. MT will generally be available to the inmate the next day. For the location nearest to you, 1-800-325-6000 and press 2. For limitations and restrictions on funds transferred to your account, see your Third Party Account Agreement. 2023 Blackhawk Network, Inc. All Rights Reserved. A prepaid card is not linked to a checking account. Your funds are FDIC-insured up to $250,000. Your current session is about to expire. Location Search Search Options Location Details If your registered* ReleasePay card ever becomes lost or stolen, you can immediately turn off the card and prevent access to your money by calling Customer Service. A:No. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. First time users even get 20 off per gallon on their first fill up! your balance once a week to see if any additional funds have been added to your card. First you'll need to activate your card and set up a personal identification number (PIN). Access select JPay services on your smartphone. This app use to work so good. You will need to choose a PIN (Personal Identification Number) when you activate your card. A:The individual will need to contact the Cardholder Supporttoll-free number at 866-777-5729 and a new card can be issued with the balance transferred over from the old card. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. Sender's Acct #: Offender DOC # and Last Name. Back to Top 1 (888) 633-9434 Customer Service 10615 Professional Circle Suite 102 Reno, NV 89521 Automated Customer Service 24 hours a day Live Agent Customer Service 7 days-a-week I can't view my sent pictures as well and even send pictures at this point. Use your MoneyPass ATM card at any of the ATMs listed on this site without paying a surcharge. You must complete the reload process to transfer funds to your reloadable spending account. How to Use JPay.com: Sending Messages Lipstick Lullabies 2.37K subscribers 217 16K views 2 years ago Hey everyone! 7.]. You can see all your card balances and transactions at once, no need to check balances individually. Edit 3/30/23 for those unable to upload photos - I saw someone else say they couldn't upload photos anymore and noticed their permissions for the app changed. Enabling it fixed my issue. Q:If an inmate is going to a county jail or to another state on a detainer, should a card be issued? Send Love. convenient electronic ways to send money to inmates. Check with your card issuer for fee details. give you the tools you need to stay connected. Q:If an individual loses their Release Card or the card expires, what should they do? Rates for sending money varies depending on the method of payment. Call toll-free 866-777-5729 to take advantage of these additional card features: Personalize your PIN Reload funds Manage and view account information Setup automatic payments Already registered? Toll-Free Phone You can send money by phone using your credit or debit card. Step 1: Activate and load Getting started with your Visa Prepaid card is easy. Automated Customer Service A:Yes. Money Orders. Colorado Springs, CO 80910 JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms. Please compare services and prices of the providers listed below. Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, Restrictions). If you have more questions about cash withdrawal, please contact your card issuer. App is generally OK, could be better, but happy to talk to my loved ones. - Get new Email notifications. *Your card must be registered in order to use of Mastercard fraud protection for unauthorized purchases. Card registration required. Q:How long should the inmate hold onto the card? You can load up to 13 currencies at a maximum value of AUD 50,000 (or foreign currency equivalent) on your Travel Money Card at any one time. Contact JPay any time by visiting Releasecards.JPay.com or calling 866-777-5729 The 16 digit card number In person with cash at locations throughout the country. Features: - Create your JPay account. For the nearest location to you, 1-800-325-6000 and press 2, 4. ValeroPay+ The ValeroPay+ app makes saving at the pump easier than ever. Q: Use a debit card to avoid these fees and charges. Proudly founded in 1681 as a place of tolerance and freedom. If an inmate is being released to a CCC, can a card be issued? Money that is sent before 4:00 p.m. MT will generally be available to the inmate the next day. The person who sent the funds may have to pay a fee through JPay, but the inmate does not. $('#Question3').on("click", function() { And you dont have to worry about overdraft fees since your spend cannot exceed the balance on your card. Your JPay Progress Prepaid Mastercard, Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Commercial Bank 2014. Peace-of-mind protection. iOS - click on Edit at the top of the screen. Q:If the individual adds funds to the Release Card via Greendot, is there a fee associated with this transaction? contentType: "application/json", A:No. Cards are accepted nationwide and internationally anywhere MasterCard is taken. PLEASE NOTE, PER POLICY as outlined in Administrative Regulation 200-02Inmate Banking: "Offenders in the custody of the DOC are not allowed to send, receive, or solicit EFTs from other offenders or relatives or visitors of other offenders in the custody of the DOC. Q:The local bus company does not accept credit cards. Never use a Reloadit Pack to pay for taxes or fees on foreign lottery winnings, grants, or any offer that requires you to pay first before getting something back. Please see the cardholder agreement for details on certain load limits. Beware of websites requesting Reloadit Pack numbers as payment. This card must be surrendered upon demand. uest a check by calling the toll-free number on the back of the card. A:Yes. We use cookies for analytics, advertising, and to improve our site. Call anytime. Using BPAY: Enter the Biller Code 113167 then your customer reference number (your 16-digit Travel Money Card number). Q:Can funds be transferred to a separate bank account? Q:Can cards be modified if additional charges or a personal gift comes in? Do the Release Cards expire due to inactivity? A:Yes. That happened to me as well, the permissions to access my gallery and camera had been turned off from last update. }, If you forget your Safe Code please click on forgot Safe Code. partners with two companies JPay and Western Union to provide Additionally, you can withdraw money from participating ATMs. Weve updated our offerings to match the real-life needs of our cardholders. How do i reload my jpay card. - Send and receive Emails. Use your JPay Progress Prepaid Mastercard to access cash or purchase goods and services everywhere Debit Mastercard is accepted. The JPay App is the easiest way to stay connected and support your incarcerated individual. An inmate's account is accessible to them at any correctional facility they are assigned to; all funds sent to them by loved one or earned through work assignments are deposited to the inmate account. Mobile bank accounts offer many features: TRANSFER FUNDS There is 24/7 customer support by calling 866-777-5729, or online card management at https://go.cardportal.us/login. dataType: "json", For your security and protection, JPay sessions automatically expire. Home: Apply now: My account: Pay my bill: JCPenney Rewards : Card benefits: Gold & Platinum status: FAQs This is not part of the contractbetween DOC and JPAY. The app tells me I need to allow permission which I have but it still won't work. You can visit our card finder page to find a Visa Prepaid card online from one of our providers. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use and for additional details. It takes long for the app to open, once it opens and I tap on my email, only half of the email shows, after minutes of waiting that's when the full email shows. console.log(e); A:No. const container = document.createElement("div"); What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. A:He/she should call the number on the back of the card: 1-866-777-5729. All you need to do is: Count on Visas Zero Liability policy* everywhere Visa Debit cards are accepted. This product may not be refunded at the store for any reason. Please click on the link to come back to www.reloadit.com and reset your Safe Code. 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