It is for information purposes only. They were no help in replacing it, or even helping resolve this issue with the manufacturer. State and local laws may impact the services this independently owned and operated franchise location may perform at this time. Both glass tables exploded during the Spring of 2008. 
When you schedule an appointment, our certified professionals will come to your home and provide a free, professional consultation, giving you a quote within 24 hours. */
But this time, I am unable to sew it due to the extremely fragile state the fabric is in. This table is so light that it could not withstand a 15 mile per hour wind. Regardless of why you want to replace your patio table, there is hope for those looking to avoid replacing expensive outdoor furniture. That's 1000 bucks for a very non-functional patio set. It took an hour plus to clean it up as pieces were wedged between the deck boards. If you live in the Louisville area, it is a good deal but if you don't, it will cost you $200 to get a replacement piece of glass. I love the swing as it is very comfortable. They do charge $150 for shipping if you need it shipped. It was completely shattered. Everything was fine and then in the late summer I came home to find the pation covered with little tiny squares of glass. We did, and they told us that we had to order a new top, and we would have to pay $300 for it! Here are a couple ideas for homeowners looking to update the look of their patio table tops: The experts at Glass Doctor will meet with you and customize a replacement glass piece for your patio table. I am looking for nothing less than a refund. I purchased a Hampton Bay patio set from Home Depot. Our condo board bought it and I cannot get my wheelchair under the tables. After the second year the paint began to peel from around the table rim. But it's also more costly than iron, and when a weld breaks, or the furniture bends (and you can be sure of that happening), it's more costly to repair. The umbrella cord broke within the first year and the table marble is cracking and falling apart. Sign up to receive our free weekly newsletter. Thank you for your prompt attention regarding this matter. Small scratch marks are on some parts and I can live with that. data.defaultNumbers = [""8339740209""]; /* Add local phone numbers to change in this array (no punctuation)*/
One day, we had a storm with some wind. My husband and I were getting ready to put it together and there are no screws. A link has directed you to this review. I think that I should get my money back for this table, especially since this was weather related and not my fault. Call 855-603-1919 today for an expert to help you with your patio table glass replacement ideas. Learn more about our community of home service experts. View cart for details. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. The radius of the glass was pretty far so I have a feeling the glass will take a while to completely clear up- that is not kid, pet friendly. My fear is that a replacement piece of glass cannot be inserted in the table top. It instantly shattered everywhere. This is just not acceptable. Thank goodness no one was seriously injured, but there was a huge mess of glass, food, table settings, etc. Have any suggestions? I barely had this for 3 months. I bought a Hampton Bay 5-pc gathering height set last October from Home Depot. Well, we don't want to spend another $200. It took forever to clean up all the pieces. If your glass tabletop is broken, there are many replacement ideas for patio table glass that can keep outdoor furniture functioning and appealing. I've warned friends who bought the same set, hoping that this won't happen to them. We purchased 3 Hampton Bay swivel rockers and 2 Hampton Bay EXPLODING patio tables at Home Depot in Gainsville at the end of the 2007 summer. This was less than a year of owning it. No glass tops, just a simple expanded metal top worked fine. I never received them or heard from them. See reviews below to learn more or submit your own review. Hampton Bay Outdoor Patio Storage Coffee Table Brown Wicker 40 in W. Something went wrong. Upon returning from work yesterday, I found that the glass top had shattered into thousands of tiny pieces. Glass Doctor provides only the highest-quality service. Last night as we were sitting down for dinner the table top exploded. I was recalled to active duty for over a year and just before I left, the other glass shelves just shattered into a thousand or more pieces. My patio and surrounding grass is covered in glass. Next patio table I buy will definitely be made in the USA, unlike Hampton Bay products that are made in Asia. It looks as if the glass was inserted at the factory during assembly. Our table glass from this patio furniture shattered. Well, only four out of five Hampton Bay pieces go in 1 1/4 years. I am trying to locate my paperwork from before I left for my military duty. Store it inside. Thanks. Home Depot doesn't sell them. However, after assembling the table, I opened the box containing the slate table top (four parts). With the current winds we have experienced in Covina, CA, in the last few weeks, the canopy had just fallen apart. First, I would like to thank George for his most helpful service when I called in. Luckily only a contusion on my elbow. One day about a month ago, (Mid February) my glass top patio table made my Hampton Bay just exploded! I was shocked to find so many similar complaints against Hampton Bay on this site. Also luckily we have lava rock underneath the deck, so I was able to sweep some of it through the cracks. We called Home Depot, and we were shuffled around, and they said that we had to call the manufacturer. We have made several attempts to locate a replacement umbrella (at Home Depot and thru Hampton Bay's website) but have been unsuccessful. data.trackNumber = [""855-603-1919""];
Copyright 1995-2022 eBay Inc. All Rights Reserved. Like so many others that have writen, the glass on my Hampton Bay patio set broke this week and exploded. Why can't you design furniture that is wheelchair accessible too? It took forever to clean up. Believe it or not, No exploding glass issues and I purchased it in 2005 so I can't complain other than the fact that the swivel rockers fail and can be very dangerous! Save with Advantage Plan. Glass Doctor is a registered trademark of Synergistic International LLC, Copyright 2022. Poor Welds, Poor packaging overall poor quality. How do I know I can trust these reviews about Hampton Bay? I came home that evening to find my glass top all over the deck. We bought the Hampton Bay table set Fall of 08 and my glass top shattered just as everyone else has described it. Please contact the franchise location for additional information. This profile has not been claimed by the company. When I went to put it together, the glass tops were damaged. One night it rained and the next morning the glass from my table had exploded! Iron on the other hand will last forever if properly taken care of. Two weeks later one of the swivel chairs base cracked and I fell ower backwards. I purchased a beautiful Hampton Bay patio dining set from Home Depot (2 or 3 years ago). They will create an exact replica of your tables original glass or they will help you select custom-cut glass for a new design. It is going to cost hundreds of dollars to replace it. "Designer tables". We cannot find replacement tile and Home Depot advised me to contact the manufacturer but I cannot determine how to do that. Its location on this page may change next time you visit. Unsubscribe easily. What a mess! We purchased a Hampton Bay outdoor patio table set from Home Depot. Thank God for the new Lowe's in Canton. One broke off moving it 1 foot, the flanges on the swivel chairs are packaged so they get bent up during shippment, hole do no align very well for bolting pieces together. This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. Sincerely, Be the first one to find this review helpful. It is a company in Louisville called BJI and their number is 800-279-1736. I've been unable to find another set in this color/style. I disagree, these little pieces are equally as sharp and near impossible to pickup.
Items were carried by Home Depot. As I stated above, all of the parts for the table and chairs were just dumped into the large shipping box. I wont replace the top. The shards did get stuck in my pants (front and back because my legs were up) which was quite unpleasant. JUNK. During our websearch, we came across the Consumer Affair website notifying us this has been a reocurring problem with these sets. I'd like a new oblong umbrella in same color and the tabletop repaired. BUY AMERICAN. I have small cuts with no major damage, but Im having a hard time finding a replacement glass. This past Fall, we had a wind storm with not much warning. Let your Talent Shine: Work for Glass Doctor, customize a replacement glass piece for your patio table, https://www.hunker.com/13411412/ideas-for-replacing-glass-on-a-patio-table. Would you kindly send me the set. to clean up. There seems to be a problem serving the request at this time, One stop shop for all things from your favorite brand, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}, Hampton Bay Commercial Grade Aluminum Brown Round Outdoor Bistro Table FTA60762A, Hampton Bay Patio Dining Table Rectangle Modern Black Aluminum Frame Outdoor. The rest filled up a big mop bucket. Well, the canopy on the swing has been baked by the sun so bad that it tore just after 6 months of owning it. I purchased a 5-piece patio set, two chaise loungers and a matching mini table with umbrella and stand. I think this is manufacturing problem. Hunker: https://www.hunker.com/13411412/ideas-for-replacing-glass-on-a-patio-table. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. var data = []; My glass top broke 2 weeks ago when our umbrella fell over on to it. The table has a decorated ceramic tile finish. Unsubscribe easily. I spent well over $1,000 and the cushions look like I have had them over 20 years. Since 1962, Glass Doctor has provided courteous, professional service for glass repair of all types. In the fall of 2008, I purchased a Hampton Bay, Weave Patio Bench, #880 732. I purchased patio set, love seat, two chairs, two ottomans, coffee table and sofa of the Hampton Bay Kampar collection. Apply Online to work for a Locally Owned and Operated Glass Doctor Franchisee. I purchased the Hampton Bay marble/stone table with six chairs and umbrella stand. We purchased the Hampton Bay 5 piece patio furniture from Home Depot approx 3 years ago. I would like replacement cushions for my Hampton Bay Kampar dining set and the deep seating set.
I bought my Hampton Bay Lasserre glass top table with 6 chairs around October 2006. our table exploded in a million pieces also. He did a great job in helping me. Well start sending you the news you need delivered straight to you. We value your privacy. All of the parts were just dumped into the shipping carton. Purchased the Hampton Bay Patio set 12 pcs. They will replace the glass top for $54 if I pick it up myself. 3 product ratings - Outdoor Bistro Round Table Aluminum Brown Patio Umbrella Hole Glass Top Elegant. I got 2 good years out of it.
For more information about reviews on ConsumerAffairs.com please visit our Aluminum is certainly light weight, and nearly free of maintenance. I would like to have the table replaced or provide the border tiles and proper adhesive to attach the tiles back. But I did go to Home Depot and a really nice man at the customer service helped me look up the product and told me where to get a replacement glass. Let us show you some great reasons to call us. I bought a table & chairs set from Westminster Home Depot and the end of the summer of o7 and left it in the box until last spring of 08. George saved the day when I called in for a replacement. I don't know if my kids will ever be able to play in our yard barefoot again. We are. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. Then suddenly everyone decided to go with aluminum. The wind literally picked up the table and tossed it. My wife and I purchased a Hampton Bay 9 piece patio set from Home Depot approximately 3 years ago. They told us that they have the same swing on the floor which we can purchase. Please relay to whomever it is that just dumping items into a box without any protection is a bad way to conduct business. From priority scheduling, preferential pricing, exclusive savings, and more. Home Depot will not help because they do not sell patio furniture part. Fortunately, the dogs had not yet gotten glass in their paws. With more than 270 locations in the United States and Canada, the experts at Glass Doctor are leaders in home glass repair and replacement. And if it becomes bent, or a weld breaks any iron works or welding shop can repair it for a minimal cost. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Stick a fancy name on it and charge more.
Approximately 18 months ago, my husband purchased a Hampton Bay 3-person patio swing at Home Depot in Covina, CA. All Rights Reserved. While wiping clean the Hampton Bay Patio table, the glass shattered into million pieces. Patio furniture that has been around for decades was made of iron, not cast iron, but wrought iron. I know now to look here first before making my next big purchase. After about 2 hours of cleanup, and lots of glass in the fingers, I can say I am done with Home Depot. This past fall the glass top exploded leaving glass everywhere. I am taking the board into court about using my maintenance payments to buy this Hampton Bay furniture, which does not work for me. Perhaps I should have returned it. I called the product help line and the guy told me they were on back order. Now the problem: Order number #** - Hampton Bay 3 part Bistro Set. Forty. I was getting ready to order another table top when I ran across this site! There were no extreme temperatures or other factors - it simply exploded. When I opened the carton, I found that it appeared before and possibly returned from another buyer. Do not leave it outdoors over the winter, covering it is even worse. Unsubscribe at any time.
No reason why it should have broke it just did. The base is made of a very thin aluminum and it will fail and break, it is only a question of when. All Glass Doctor Franchise Locations Are Independently Owned And Operated. But after inspection, all the parts were there. I thought it was a freak accident until I went on line to discover the same input by dozens of people. In Feb. '07, I purchased a glass top bar/patio set with four bar stools and three levels of smoked glass. Furthermore, theyll offer special safety glass options, like tempered or laminated glass, to avoid future glass breakage. That's right, the whole package (of junk) all made by Hampton Bay in the Spring of 2008. If you can't find any for sale I suggest you have a shop fabricate furniture for you. I have tried with no luck to find a way to order a replacement for the canopy and have been unable to find a way to contact Hampton Bay. In July of 2007, I purchased a Hampton Bay outdoor table and six chairs from Home Depot. One of the four was broken. Unfortunately, some of the glass landed in my in ground pool, which was a mess to try and remove all the pieces of glass.
I am out $400. They have a no rust guarantee. I don't want another one by Hampton Bay if it won't last more than a few months. numSwitch(data); Discover the latest competitive savings on the best auto, home, and business glass repair and replacement services in the industry. Copyright 2022 Consumers Unified LLC. We just want to replace the canopy on our swing that works just fine - but needs the canopy.
I will go somewhere else and look for new furniture. Can anyone suggest what we can do or how we can get a hold of Hampton Bay? When the stuff is coming from Asia, rest assured it's junk. I was pleased to only have to pay $54. It lasted about another 5-6 months before it tore from another area. Our content is intended to be used for general information purposes only. This is junk now. Hampton Bay Furniture - I bought a 5-piece glass top table and chairs from Home Depot. ConsumerAffairs is not a government agency. I was at work and luckily my son was at school. After approximately 2 months of use, the glass top absolutely exploded. A good patio set made of iron and properly taken care of will last generations. I seem to be the only person in Pickens and Cherokee Counties that this has ever happened to, or so the customer service reps in the Canton and Jasper Home Depot stores say.
Late last summer the umbrella snapped on a mild (light) windy day. FAQ. I guess that I deserve that for being dumb enough to sit on any HAMPTON BAY furniture. When we asked the sales associates at Home Depot they gave us the phone number for Hampton Bay's customer service however when calling the number you are put on hold for a ridiculous amount of time. I have my husband remove the canopy, I sewed it back together and we placed it on the swing again. Patio Furniture made by Hamptin Bay is junk. To my surprise, it looks like many other people had the same experience. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state. Last evening our second swivel rocker base broke sending me backward against the porch wall. Glass Doctor, All Rights Reserved. The problem is that the narrow tile boarder around the table top is dropping off and the table is less than two years old. The cushions are of very poor quality and do not clean up as directed. Whether youre replacing the original glass or just want to upgrade to a newer table, here are some tips to prolong the life of your patio table. We placed it in our front yard to be able to sit, relax and watch our children play. The glass shattered everywhere! Home Depot's reputation rest on how items, no matter how big or small, should always be packaged against damage. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Glass shards everywhere that took me hours to clean up. Your poolside and patio furniture is not wheelchair-friendly. The elpanation I was given was that it is tempered glass which is designed to break up into smaller peices so it is safer than big sharp pieces. When we called Home Depot, they could not provide any information on a replacement glass top and we were left on our own to have it repaired. They said they would be glad to sell me another and hoped I would have better luck! We were lucky that no one was around. However, it sounds as though neither Home Depot or Hampton feel any responsibility towards their customers. I've been unable to reach manufacturer to try to have repairs done. 2-Pack Solar led Landscape Lanterns Product code 256 021 started to rust immediatelywithin one week. We value your privacy.