and was told to return the order and they would not charge shipping. When looking at the tracking, it shows delivery a week and a half away. I will never order from this company again. I go to their website - no place to cancel an existing order. Looks like I'm going to have to go through my credit card company to get this issue resolved. 
Yes they were definitely mislabeled regarding size. I'll never purchase from this site again! Tip for consumers:Shipping would be my only issue with this site. Consumers complaining about ShoeMall most frequently mention customer service, credit card and return label problems.ShoeMall ranks 291st among Shoes sites. You would think after making a major labeling mistake and making the customer wait so long that Shoe Mall would apologize and immediately expedite the shoes. In April 2022, I ordered a pair of shoes supposedly in stock. Total waste of time. Your reviews are terrible about your customer service and your bait and switch and not nice people. The only issue I had was my order was delivered 3 days behind the original schedule. 
ShoeMall - I've been trying to get my issue resolved and 2 of your customer service agents were SO RUDE! Don't have any faith that will happen. Bad design, returned the coat on 12/22/21 and have not received my money back, and cannot talk to anyone that can resolve the issue, have been put on hold for up to 20 minutes with no answer more Shoe Palace prides itself on offering its customers the Ultimate Experience when it comes to their shoe and apparel shopping. 
Claim your listing for free to respond to reviews, update your profile and manage your listing. Package sat in one place, and/ or not scanned for almost a week during shipment. Called customer service seems they are having system issues - shoes are not available.
Seriously, don't shop here.
It has been over a month, and the tracking information has not changed. Tip for consumers:That they don't honor their return policy. Backed by the National Science Foundation. Monday to Thursday 10AM - 8PM|Friday to Saturday 10AM - 9PM|Sunday 12PM - 6PM|, Located next to Build-A-Bear Workshop and Lauriebelles. I asked why someone there didn't call me about the problem and she stated that they are too busy to call anyone. From my experience your business doesn't matter to them, at least mine didn't, Tip for consumers:Don't expect any customer service before the sale. Their shoes might seem cheep or on sale, but believe me, you pay for it in the long run. I explained what happened with the credit card and was shocked to learn they sold the shoes to someone else after waiting for it for nearly 3 months. I was told fourteen business days after receipt of item a refund will be issued. Rudest supervisor I've ever spoken to. Negative Rating - ShoeMall Customer Service is terrible! Purchased 2 pairs 2/8/22. Called again(!) Called again and was told order had been canceled. Dont miss your chance to score big and save on Nike AF1s, Tech Fleece and more! They like to take your money and never send you the product. Born in San Jose, CA., Shoe Palace has been family owned and operated since 1993. Sign up to get sneaker news, exclusive deals, and content. I highly recommend NOT purchasing merchandise from ShoeMall.com, unless of course you find being mistreated entertaining. Plus, give us your mobile number for a bonus entry! DO NOT BUY FROM SHOE MALL. I sent them back using their return label which as one reviewer said must have put them on the back of a donkey. California Privacy Rights & I know the coupons make it tempting, but DO NOT SHOP HERE, go to a reputable company. Had my explain everything in detail just to tell me that it was not there issue it was timberlands and what do I expect them to do.
I pointed out that every online store I've purchase from has called me when there was a problem. I will not be back. Products shown may not be available in our stores. My purchase has been at same location per tracking for a week and they refuse to assist.
Placed an order for shoes listed as available as of today's date (10/27/20); received confirmation stating will ship in 5-7 days BUT estimated shipping date of 12/25/20! After trying to order a pair of tennis shoes for myself over three days, I was unable to place an order that didn't get cancelled with no reason given.
My first time ordering from this site. FedEx is useless as well. These two companies paired together creates an unbelievable toxic situation. Shop your favorite styles and enjoy free shipping everyday! I was also giving a tracking number which indicated that I would receive the shoes in 3 days. WARNING TO ALL: SHOP SOMEWHERE ELSE! BTW, this is my first negative review ever! Call again holding. Emails dont help, phone calls end up in perma hold. Poor website, poor customer service. At Sneaker Flavorz, you can buy, sell, trade or consign sneakers and clothing. Today, July 3,2022 I still have not received my shoes but I received notice that they were delivered. BS service and BS delivery. Well they confirmed receipt of the shoes. I called AGAIN today, making this call number four and was "transferred " to a supervisor. Tip for consumers:Order with caution. Still waiting on refund. Tip for consumers:The time it takes to get your refund is ludicrous! After the three days the shoes were no longer available. Definitely dont expect anything if your order is canceled for your inconvenience. Its locations, staff, and products are all the very best imaginable. House of Hoops by Foot Locker is an ode to basketball. I will call my credit card company tufts and dispute the charge! Now this is where the fun begins! Seriously was told we don't guarantee your purchase will be delivered on time. Poor website, poor customer service - there's a reason they have discount coupons. Got email 2/17/22 that order was shipped.
Than once, they blame FED-EX. Absolutely the most rude customer service I've ever spoken to. Yes I followed directions on returning with their label. Call, put on hold 10 minutes and disconnected. Scam! I bought two pairs of shoes. Misleading information on the internet about returns. Thinking about shoe shopping online? I ordered back in Dec and I just placed a order this month March long story short both orders were canceled just found out so I called. TOP TRENDING PRODUCTS - Summer Style that Shines. They received the shoes i returned on march 1st.
I have ordered with them before with no problem and my credit score is excellent with no problems with either of two cards I tried using. Changing the game with the freshest sneakers and sportswear in Peabody, MA, JD Sports Northshore Mall is your one-stop shop to level up your streetwear look. Today is Feb. 24,2022, and I called back and was given a whole different story by the rep. She then said the shoes were received back on Feb. 15,2022, and the exchange was "in-process AND would take 7-10 days, and if I didn't get them to call back again!" WHY? No wonder this company scores 1.7 stars. Received 1 pair 2 weeks later and was emailed that the other pair was on back order. Products used:None since I never received the item. Full refund minus return shipping. Tip for consumers:Prepare to be disappointed and encounter problems when none should normally exist with an online store. As indicated in the letter, I called customer service to provide payment information. There customer service is the worst I have ever dealt with. They were shipped FEDEX and I can't get a delivery date! This is ridiculous and I hate being treated like a second class citizen! Terms of Use for this site, which prohibit commercial use of any information on this site. It just so happen over the time I was waiting for the shipment, the credit card had been compromised so I closed the account. I was just told in an email from their customer service that it takes 2-3 weeks to process a return. Gain trust and grow your business with customer reviews. Tip for consumers:Don't walk but run from ShoeMall.com. We needed shoes expedited within 5 days for a trip. Then it began moving again. Get the inside scoop (and a chance at a $1,000 shopping spree) today. We use cookies for analytics, personalization, and ads. I used their return label, which apparently puts your return on the back of a donkey. I didn't get a confirmation number or anyway to show i ordered what now? I used their return label and sent the 2nd pair of shoes back. Shoemall states 3 day delivery for $25 fee. How are your customers supposed to get help after that time frame? Three calls later, I'm still waiting for my refund for the pair I returned. I was very happy with one pair and kept it. A male transferred me to another division without telling me the reason, and when I called back, a female had a nasty tone with me. I hope this helps you even a little bit. I ordered $322 Sam Hubbard shoes for my son for Xmas and received them promptly however they were the wrong size. Anyway, several phone calls later to both Shoe Mall and FedEx I have decided to step out of this circle of confusion and let my credit card company handle my refund. The current status is "delayed". Shop for your favorite brands at ShoeMall.com. Their customer service people are also hopelessly rude. was going to order from you but do not like your reviews at all! Prices subject to change without notice. The order updates indicated that it would be shipped in May, then later in June. The next day I received an email stating that the shoes had shipped. I'm still waiting. Well I'm still waiting for that callback! The customer service representative recommended I speak with the department supervisor. I spoke to her supervisor who just told me that the exchange wasn't processed properly and she fixed it and I should receive them in a few days. In the process, no one could tell me where my package is. Style your look up or down this summer with Cozi. When I contact them, they tell me there is nothing they can do, and that I will not get my refund until they have the shoes in hand. I'm very disappointed and will never shop this site again! I found my shoe size at a fantastic price so I placed my shoe order on June 22,2022. The pkg was sent to FedEx who forwarded to USPS. THIS BUSINESS IS A SCAM. I will never buy from this site again. 20% OFF SELECT NIKE STYLES | USE CODE NIKE20. When a package wasn't delivered, I contacted FedEx. Products used:Im going to return if the order ever gets here! The receipt of my shoes was fine, but when I went to return them because they didn't fit, that's when my nightmare began. Bringing the latest sneakers, sportswear and accessories from the biggest brands, the JD Sports app makes coppin the hottest looks even easier! Sneaker Flavorz is a shoe retailer that offers well-known shoe brands such as Jordan, Adidas, Bape, Vlone, Anti Social Social Club as well as Supreme clothing and accessories. My mother always said "if you can't say something nice keep your mouth shut ". Download the JD Sports app today. Have your sneaker rotation looking stacked with a pair of iconic New Balance kicks. Sign up to be a Mall Insider for a chance to win $1,000 just in time for back to school. You will have to dispute with cc company. How soon should i expect the shoes i just ordered thank you, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Just say NO to this site! They kept changing the ship date. Select "store pickup" when ordering online for hassle-free in-store pickup. Prom season is here, and you deserve to look and feel amazing for your big party! ShoeMall has a consumer rating of 1.87 stars from 92 reviews indicating that most customers are generally dissatisfied with their purchases. Cookie Settings. View our Privacy Policy, Cookie Policy, I never received the product. Do yourself a favor and run from this shoemall website! I was denied refund for the extra delivery charge AND I was charged for the return shipping. So we are leaving, paid double for shoes, no delivery, and unknown delivery date. I will never order from this site again! I also think it's ridiculous that she said no supervisors are there after 7 pm. This changed my perception about shoe mall I understand things happen but the way I was treated definitely not appreciated. I asked her did she want to keep my business yes said definitely but she was not trying to give me a credit or discount. Valid online and at any Foot Locker Inc. brand, Get free shipping, rewards, and more with FLX, Get ahead of the game with on-the-go shopping, 2021 Footlocker.com, Inc. All Rights Reserved. Finally, received my package a few minutes ago! You would think after making a customer wait so long that when they would ship, it would be expedited.! She could; she was just rude. It'll come.You just can't guarantee it'll be there the exact date they initially gave you in the beginning!
Its chic and loyal clientele reflect that commitment to retail excellence.
Tip for consumers:History of horrible customer service. I thought this company was a good company. And. A home for premium kicks from Nike, Jordan and Converse, thats built by the game. Customer service is too important when someone is ordering online. The shoe cost was $34 and paid tax plus $25 for delivery.
View all the styles and sizes currently available at your JD Sports Northshore Mall store. COPYRIGHT 1999-2022, SIMON PROPERTY GROUP, L.P. ALL RIGHTS RESERVED. I ordered a pair of shoes on August 6 and I still haven't received them! Check out our open positions and find exactly what you're looking for. We don't just provide jobs, we provide careersplaces to grow. Products used:Nothing because my item did not arrive, I placed an order on November 13 the ship date has changed three times now the forecasted ship date is mid February I've never received worst service from a company in 40 years save your money. By continuing past this page and/or using this site, you agree to abide by the Should have read the reviews. I called customer service (and I am using the term loosely) a d they were obnoxious and rude! Customer service unable to cancel my order due to system problem. Shoe Palace carries only elite shoe and apparel brands. Other companies admitted delivery time not possible. Products used:None I repeatedly had to go back and forth with her and she was very rude. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Yes I ordered shoes. The supervisor I spoke with was rude, unapologetic and talked over me to the point that I eventually asked if she could hear me.
Lol. This is pathetic service by any standard, Tip for consumers:Would have been helpful just not to do business with them. Offering basketball, running and casual shoes from top brands like Nike, adidas, Jordan and Vans, along with. Weeks later after my return was acknowledged, I have still not received my credit. This past Saturday I received a letter stating that my credit card could not be charged. Get a look at the latest releases and with new styles droppin daily, well give you a heads up about the heat you need. They advertise shoes that they can not order and charge you. Easy fix declares Fedex, "Simply have the sender call and correct the address." I absolutely couldn't let this site's shoddy business practices go by without notice! This story should have ended here Called again and was told order was canceled but got the order in the mail. Have your shoe game looking timeless in OG styles from brands you love.
I won't believe it until I get them. The Fast, Easy Way Find What You're Shopping For In-Store. Shoemall is the worst company I have dealt with in years, bought a coat for my wife, received the coat, I was not allowed to get an explanation over the phone for the cancellations. To find more information about reviews and trust on Sitejabber.com please visit. Long story short Fedex places a delay on the package because Shoe Mall failed to place my suite number on the shipping label. I'm informed that the shoe I ordered went back into inventory and is now sold out. First, my "in-stock" order for which I paid extra $25 for 1-3 day delivery was delayed for weeks, then the wrong size was delivered. Shortly after I received an email that the shoe was on backorder and they will send it out when it is back in stock. You know what they say it's not a problem until it's a problem and that's exactly what happened. Talked to a agent then transferred to a "Supervisor ". Called customer service (or non-service) to cancel on 1/21/22; then got email that my order shipped.
Yes they were definitely mislabeled regarding size. I'll never purchase from this site again! Tip for consumers:Shipping would be my only issue with this site. Consumers complaining about ShoeMall most frequently mention customer service, credit card and return label problems.ShoeMall ranks 291st among Shoes sites. You would think after making a major labeling mistake and making the customer wait so long that Shoe Mall would apologize and immediately expedite the shoes. In April 2022, I ordered a pair of shoes supposedly in stock. Total waste of time. Your reviews are terrible about your customer service and your bait and switch and not nice people. The only issue I had was my order was delivered 3 days behind the original schedule. ShoeMall - I've been trying to get my issue resolved and 2 of your customer service agents were SO RUDE! Don't have any faith that will happen. Bad design, returned the coat on 12/22/21 and have not received my money back, and cannot talk to anyone that can resolve the issue, have been put on hold for up to 20 minutes with no answer more Shoe Palace prides itself on offering its customers the Ultimate Experience when it comes to their shoe and apparel shopping. Claim your listing for free to respond to reviews, update your profile and manage your listing. Package sat in one place, and/ or not scanned for almost a week during shipment. Called customer service seems they are having system issues - shoes are not available. Seriously, don't shop here.
It has been over a month, and the tracking information has not changed. Tip for consumers:That they don't honor their return policy. Backed by the National Science Foundation. Monday to Thursday 10AM - 8PM|Friday to Saturday 10AM - 9PM|Sunday 12PM - 6PM|, Located next to Build-A-Bear Workshop and Lauriebelles. I asked why someone there didn't call me about the problem and she stated that they are too busy to call anyone. From my experience your business doesn't matter to them, at least mine didn't, Tip for consumers:Don't expect any customer service before the sale. Their shoes might seem cheep or on sale, but believe me, you pay for it in the long run. I explained what happened with the credit card and was shocked to learn they sold the shoes to someone else after waiting for it for nearly 3 months. I was told fourteen business days after receipt of item a refund will be issued. Rudest supervisor I've ever spoken to. Negative Rating - ShoeMall Customer Service is terrible! Purchased 2 pairs 2/8/22. Called again(!) Called again and was told order had been canceled. Dont miss your chance to score big and save on Nike AF1s, Tech Fleece and more! They like to take your money and never send you the product. Born in San Jose, CA., Shoe Palace has been family owned and operated since 1993. Sign up to get sneaker news, exclusive deals, and content. I highly recommend NOT purchasing merchandise from ShoeMall.com, unless of course you find being mistreated entertaining. Plus, give us your mobile number for a bonus entry! DO NOT BUY FROM SHOE MALL. I sent them back using their return label which as one reviewer said must have put them on the back of a donkey. California Privacy Rights & I know the coupons make it tempting, but DO NOT SHOP HERE, go to a reputable company. Had my explain everything in detail just to tell me that it was not there issue it was timberlands and what do I expect them to do.
I pointed out that every online store I've purchase from has called me when there was a problem. I will not be back. Products shown may not be available in our stores. My purchase has been at same location per tracking for a week and they refuse to assist.
Placed an order for shoes listed as available as of today's date (10/27/20); received confirmation stating will ship in 5-7 days BUT estimated shipping date of 12/25/20! After trying to order a pair of tennis shoes for myself over three days, I was unable to place an order that didn't get cancelled with no reason given.
My first time ordering from this site. FedEx is useless as well. These two companies paired together creates an unbelievable toxic situation. Shop your favorite styles and enjoy free shipping everyday! I was also giving a tracking number which indicated that I would receive the shoes in 3 days. WARNING TO ALL: SHOP SOMEWHERE ELSE! BTW, this is my first negative review ever! Call again holding. Emails dont help, phone calls end up in perma hold. Poor website, poor customer service. At Sneaker Flavorz, you can buy, sell, trade or consign sneakers and clothing. Today, July 3,2022 I still have not received my shoes but I received notice that they were delivered. BS service and BS delivery. Well they confirmed receipt of the shoes. I called AGAIN today, making this call number four and was "transferred " to a supervisor. Tip for consumers:Order with caution. Still waiting on refund. Tip for consumers:The time it takes to get your refund is ludicrous! After the three days the shoes were no longer available. Definitely dont expect anything if your order is canceled for your inconvenience. Its locations, staff, and products are all the very best imaginable. House of Hoops by Foot Locker is an ode to basketball. I will call my credit card company tufts and dispute the charge! Now this is where the fun begins! Seriously was told we don't guarantee your purchase will be delivered on time. Poor website, poor customer service - there's a reason they have discount coupons. Got email 2/17/22 that order was shipped.
Than once, they blame FED-EX. Absolutely the most rude customer service I've ever spoken to. Yes I followed directions on returning with their label. Call, put on hold 10 minutes and disconnected. Scam! I bought two pairs of shoes. Misleading information on the internet about returns. Thinking about shoe shopping online? I ordered back in Dec and I just placed a order this month March long story short both orders were canceled just found out so I called. TOP TRENDING PRODUCTS - Summer Style that Shines. They received the shoes i returned on march 1st.
I have ordered with them before with no problem and my credit score is excellent with no problems with either of two cards I tried using. Changing the game with the freshest sneakers and sportswear in Peabody, MA, JD Sports Northshore Mall is your one-stop shop to level up your streetwear look. Today is Feb. 24,2022, and I called back and was given a whole different story by the rep. She then said the shoes were received back on Feb. 15,2022, and the exchange was "in-process AND would take 7-10 days, and if I didn't get them to call back again!" WHY? No wonder this company scores 1.7 stars. Received 1 pair 2 weeks later and was emailed that the other pair was on back order. Products used:None since I never received the item. Full refund minus return shipping. Tip for consumers:Prepare to be disappointed and encounter problems when none should normally exist with an online store. As indicated in the letter, I called customer service to provide payment information. There customer service is the worst I have ever dealt with. They were shipped FEDEX and I can't get a delivery date! This is ridiculous and I hate being treated like a second class citizen! Terms of Use for this site, which prohibit commercial use of any information on this site. It just so happen over the time I was waiting for the shipment, the credit card had been compromised so I closed the account. I was just told in an email from their customer service that it takes 2-3 weeks to process a return. Gain trust and grow your business with customer reviews. Tip for consumers:Don't walk but run from ShoeMall.com. We needed shoes expedited within 5 days for a trip. Then it began moving again. Get the inside scoop (and a chance at a $1,000 shopping spree) today. We use cookies for analytics, personalization, and ads. I used their return label, which apparently puts your return on the back of a donkey. I didn't get a confirmation number or anyway to show i ordered what now? I used their return label and sent the 2nd pair of shoes back. Shoemall states 3 day delivery for $25 fee. How are your customers supposed to get help after that time frame? Three calls later, I'm still waiting for my refund for the pair I returned. I was very happy with one pair and kept it. A male transferred me to another division without telling me the reason, and when I called back, a female had a nasty tone with me. I hope this helps you even a little bit. I ordered $322 Sam Hubbard shoes for my son for Xmas and received them promptly however they were the wrong size. Anyway, several phone calls later to both Shoe Mall and FedEx I have decided to step out of this circle of confusion and let my credit card company handle my refund. The current status is "delayed". Shop for your favorite brands at ShoeMall.com. Their customer service people are also hopelessly rude. was going to order from you but do not like your reviews at all! Prices subject to change without notice. The order updates indicated that it would be shipped in May, then later in June. The next day I received an email stating that the shoes had shipped. I'm still waiting. Well I'm still waiting for that callback! The customer service representative recommended I speak with the department supervisor. I spoke to her supervisor who just told me that the exchange wasn't processed properly and she fixed it and I should receive them in a few days. In the process, no one could tell me where my package is. Style your look up or down this summer with Cozi. When I contact them, they tell me there is nothing they can do, and that I will not get my refund until they have the shoes in hand. I'm very disappointed and will never shop this site again! I found my shoe size at a fantastic price so I placed my shoe order on June 22,2022. The pkg was sent to FedEx who forwarded to USPS. THIS BUSINESS IS A SCAM. I will never buy from this site again. 20% OFF SELECT NIKE STYLES | USE CODE NIKE20. When a package wasn't delivered, I contacted FedEx. Products used:Im going to return if the order ever gets here! The receipt of my shoes was fine, but when I went to return them because they didn't fit, that's when my nightmare began. Bringing the latest sneakers, sportswear and accessories from the biggest brands, the JD Sports app makes coppin the hottest looks even easier! Sneaker Flavorz is a shoe retailer that offers well-known shoe brands such as Jordan, Adidas, Bape, Vlone, Anti Social Social Club as well as Supreme clothing and accessories. My mother always said "if you can't say something nice keep your mouth shut ". Download the JD Sports app today. Have your sneaker rotation looking stacked with a pair of iconic New Balance kicks. Sign up to be a Mall Insider for a chance to win $1,000 just in time for back to school. You will have to dispute with cc company. How soon should i expect the shoes i just ordered thank you, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Just say NO to this site! They kept changing the ship date. Select "store pickup" when ordering online for hassle-free in-store pickup. Prom season is here, and you deserve to look and feel amazing for your big party! ShoeMall has a consumer rating of 1.87 stars from 92 reviews indicating that most customers are generally dissatisfied with their purchases. Cookie Settings. View our Privacy Policy, Cookie Policy, I never received the product. Do yourself a favor and run from this shoemall website! I was denied refund for the extra delivery charge AND I was charged for the return shipping. So we are leaving, paid double for shoes, no delivery, and unknown delivery date. I will never order from this site again! I also think it's ridiculous that she said no supervisors are there after 7 pm. This changed my perception about shoe mall I understand things happen but the way I was treated definitely not appreciated. I asked her did she want to keep my business yes said definitely but she was not trying to give me a credit or discount. Valid online and at any Foot Locker Inc. brand, Get free shipping, rewards, and more with FLX, Get ahead of the game with on-the-go shopping, 2021 Footlocker.com, Inc. All Rights Reserved. Finally, received my package a few minutes ago! You would think after making a customer wait so long that when they would ship, it would be expedited.! She could; she was just rude. It'll come.You just can't guarantee it'll be there the exact date they initially gave you in the beginning!
Its chic and loyal clientele reflect that commitment to retail excellence.
Tip for consumers:History of horrible customer service. I thought this company was a good company. And. A home for premium kicks from Nike, Jordan and Converse, thats built by the game. Customer service is too important when someone is ordering online. The shoe cost was $34 and paid tax plus $25 for delivery.
View all the styles and sizes currently available at your JD Sports Northshore Mall store. COPYRIGHT 1999-2022, SIMON PROPERTY GROUP, L.P. ALL RIGHTS RESERVED. I ordered a pair of shoes on August 6 and I still haven't received them! Check out our open positions and find exactly what you're looking for. We don't just provide jobs, we provide careersplaces to grow. Products used:Nothing because my item did not arrive, I placed an order on November 13 the ship date has changed three times now the forecasted ship date is mid February I've never received worst service from a company in 40 years save your money. By continuing past this page and/or using this site, you agree to abide by the Should have read the reviews. I called customer service (and I am using the term loosely) a d they were obnoxious and rude! Customer service unable to cancel my order due to system problem. Shoe Palace carries only elite shoe and apparel brands. Other companies admitted delivery time not possible. Products used:None I repeatedly had to go back and forth with her and she was very rude. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Yes I ordered shoes. The supervisor I spoke with was rude, unapologetic and talked over me to the point that I eventually asked if she could hear me.
Lol. This is pathetic service by any standard, Tip for consumers:Would have been helpful just not to do business with them. Offering basketball, running and casual shoes from top brands like Nike, adidas, Jordan and Vans, along with. Weeks later after my return was acknowledged, I have still not received my credit. This past Saturday I received a letter stating that my credit card could not be charged. Get a look at the latest releases and with new styles droppin daily, well give you a heads up about the heat you need. They advertise shoes that they can not order and charge you. Easy fix declares Fedex, "Simply have the sender call and correct the address." I absolutely couldn't let this site's shoddy business practices go by without notice! This story should have ended here Called again and was told order was canceled but got the order in the mail. Have your shoe game looking timeless in OG styles from brands you love.
I won't believe it until I get them. The Fast, Easy Way Find What You're Shopping For In-Store. Shoemall is the worst company I have dealt with in years, bought a coat for my wife, received the coat, I was not allowed to get an explanation over the phone for the cancellations. To find more information about reviews and trust on Sitejabber.com please visit. Long story short Fedex places a delay on the package because Shoe Mall failed to place my suite number on the shipping label. I'm informed that the shoe I ordered went back into inventory and is now sold out. First, my "in-stock" order for which I paid extra $25 for 1-3 day delivery was delayed for weeks, then the wrong size was delivered. Shortly after I received an email that the shoe was on backorder and they will send it out when it is back in stock. You know what they say it's not a problem until it's a problem and that's exactly what happened. Talked to a agent then transferred to a "Supervisor ". Called customer service (or non-service) to cancel on 1/21/22; then got email that my order shipped.