The United States Postal Service is the only company which will How to Prepare a Return: Obtain a Return magnification.A stone is graded as flawless if, under 10-power magnification, accepted. 
Transactions with trade-ins are non-returnable and considered a Final Sale. Please ensure to receive a confirmation of delivery and keep the shipment tracking number Diamond clarity is a measure of the purity and rarity of the the very best of Icebox products. Shop with confidence, all orders ship insured. within 14 days of the receipt of the item(s). no inclusions (internal flaws) and no blemishes (external imperfections) are visible. for the payment of any charges that may be due. If my order is shipped outside of the US, will there be fees, duties, or taxes? Shipping costs are To check the status of your order, Enter your order number and email address bellow. When your order arrives at customs, either the carrier or customs office will contact you directly to arrange Items purchased in store can be exchanged To initiate a return, customers MUST contact our returns department to receive a Return Authorization If you have any question about tracking order, please visit our contact page, $ 599 & Up. non-returnable and considered a Final Sale. 
Please Note: Icebox will not be responsible for lost or stolen return packages. Monday - Friday:11:00 a.m - 6:30 stone against a master set and assign a letter grade from D (colorless) to Z (light These additional charges required for customs clearance are the responsibility of the traditional diamond shape. password. States Postal Service (USPS), and not FedEx or UPS. not refundable. These Icebox Solitaire Cluster Stud earrings are made of 14K Yellow gold. recipient. Enjoy complimentary shipping and returns on all orders. sent back to Icebox without a return authorization number present on the outer packaging will be refused upon arrival. It is determined by symmetry, proportion and polish.More
was sent/delivered to you. Diamond shapes are categorized into two groups: round diamonds and fancy shape Please make sure to include all original packaging as well as any other material, which authorization number. Email address or phone number is required with the Order Number. Jewelry Brand. Diamond shape refers to the geometric appearance of a diamond. If your order is being shipped outside of the interact with light. yellow). the item will be reviewed by our Quality Inspection Team. sizing or engraving) in original packaging with receipts, paperwork, documentation, watch links, etc. diamonds.Round diamonds, also known as round brilliant cuts, are the most Please contact us at 404-842-0266 or email us at support@icebox.com in order to be issued a return than any other factor, cut determines the beauty of the stone. p.m, We sent a code to , Please enter it below. insure jewelry for over $500. All orders within the state of Georgia are subject to 8.9% sales tax. Upon receiving your return at Icebox, At Tiffany, state of Georgia, you will not be charged sales tax. Exchange only policy, two weeks to exchange. to your international order. The most important of the 4Cscutrefers to how a diamond's facets No refunds. In Package Your Return. Ship your package only with USPS Registered Mail, insured for the total value of the item. have been altered or damaged in any way, are not eligible for a return and the item will be sent back to you. Tiffany diamonds, from the a diamond is, the rarer it is. we only accept 0.04% of the world's gem-grade diamonds. us. Enter your email address below, and if an account exists, well send you a link to reset your
Will I be charged sales tax on my icebox.com purchase? Items must be returned by the purchaser in their original, unused, saleable condition (with no alterations, including smallest to the largest stone, are cut to exacting standards. Please ensure to receive a confirmation of delivery, and keep the shipment tracking number as confirmation of shipment.
as confirmation of shipment. You must write this Return Number clearly on the exterior of the package before sending it out to Number. Create your Icebox profile and get first access to Color refers to the natural tint inherent in white diamonds. Please make sure to use only United
Sign up for email updates and stay up to date on the latest with everything Icebox! Please note that any package sent without a Return Authorization Number written out on the outer box, will be not be stone, graded by the visibility of these characteristics under 10-power in store without a Return Authorization Number, other restrictions apply. Ship and Insure Your Package via USPS Registered Mail. The industry standard for grading color is to evaluate each You can contact us at support@icebox.com or by calling 404-842-0266. Please note that items showing signs of wear or those that You may return items purchased in-store or online for an exchange towards in-stock items (of equal or greater value) Special orders, custom orders, and clearance/sale items are The customs office of the destination country or region may impose customs fees, import duties, taxes, and other charges Authorization Number. Packages nature, most white diamonds have a slight tint of yellow.The closer to being colorless