It's also not as clean and shopper friendly as it could be in the way it sorts and places inventory into the category buckets. As long as I have put good and thorough information into the system at the time of the sale, including notes if necessary, I can go back at any time of the year and look up the sale and see what the circumstances surrounding the purchase were. The best aspect of SimpleConsign is the ease of use for both our store and our vendors. My customers have noticed and love the change!! Stop looking for a new or different consignment/resale software YOU JUST FOUND IT! I just cant thank Simple Consign enough for always being there. I wasn't getting what I needed to efficiently run my company. There have been a few tweaks and customization changes that we have requested from the company that either haven't happened or have taken a long time to implement. MAIN COMPLAINT: NEEDS AN APP FOR THE PHONE /TABLET ETC~!!! As it stands, the status remains Active while the quantity changes to zero. A full size receipt should print out as the small ones barely have enough room for credit card users to sign and the vendor copy is even smaller and difficult for them to save for there records. My initial interactions with the people at Simple Consign convinced me that they would be great for support, which was very important because I am not very savvy when it comes to technology!
For example, my consignors receive 40% of their item sales if they take their credit as cash, or 50% of their item sales if they use their credit for in-store purchases. SimpleConsign is the only software system on the market (that I've found so far) that makes it easy for a customer to use some of their credit in-store and then take the remainder as cash. The customer service is fantastic. The fact that this is the thing I like "least" is more testament to how great the bulk of our experience has been. I have over 600 consignors, and now I am able, at a click, to access their account, answer their questions, and truly understand their activity. Do You Have A Clear Picture of Your Network? Also the fact that it's web based eliminates many reliability issues that can effect other similar systems.
Make note of each network box e.g. Vendors tend to think that the item is no longer available for sale. Read what people like you have said about using SimpleConsign software through verified user reviews. This allows for better staffing allocation and inventory stocking. We have always had quick and friendly technical support, even with our stupid questions.
Saves me TONS of time in phone calls answering questions about daily sales.
Their training videos are a great tool when you forget how to do something. The software is very intuitive. I also like the specificity of the reports feature, and how easy reports are to customize. Easy to Use and I know where I stand daily! I think the main feature, says it in the name. Multiple terminals are allowed in this location and occasional pop up sales are also permitted off site with prior Traxia approval. Updates are done with no knowledge to us, the customer. It's wonderful customers like you that make us work that much harder. This software is very user friendly. This software company has been a lifesaver to my business and I am so grateful to have found them.
for Peeps Software, its https://consignorlogin.com/. I just wish they had Big Commerce also like they have shopify. Elizabeth, thanks for taking the time to review SimpleConsign.
The handful of times that we have had issues, they really have dropped everything to work with us to get it resolved in short order. It was simply the best.
Being a customer for 2 years I have been amazed at the customer service that I have received in all areas and at all times! All of our links are updated on a regular basis Traxia login. We run a 100% consignor store so tracking and paying out our consignors is really organised with simple consign. There is no way to edit information once uploaded from the consigner side.
Many features we use every day. We totally understand your frustration with the Shopify plugin.
Not giving me great reports. However, there is a much faster way to accomplish this. Mozilla Firefox. This is my only complaint about the software and I am sure in time this problem will be ironed out even if it has been costly. Simple Consign had definitely saved us so much time! Below are some examples of address bars from different browsers. My store does consign and new product and simple consign handles it all! It is easy to teach new staff how to use. Consigner Access allows for direct uploading of inventory into the POS system by the vendor. It should be noted that Internet Explorer and Safari are not fully supported. After reading the reviews, assessing the costs, and using the trial version I knew that it was a perfect fit for my store! What a terrific review!
I love this software because of the ability to work anywhere and with every transaction or change I can see it, no need to be glued to the physical store. When building on top of an already established software you have to keep in mind how every feature will effect every other feature. There is nothing I dislike. Easy to keep track of multiple stores I can track my customers shopping habits several different ways Customers are always amazed at how I can search my store's inventory at any given time for Raiders, Grandma, Grandpa, Dr. Seuss or currently Paw Patrol items. Love that it is a web based system so we don't have to rely on an in house computer (that could crash). Thanks again. Believe me, we're listening to all of your suggestions. So there are many things/options/functions that Simple Consign offers that we don't need or use. you modem, router, and any little hubs/switches. Overall we are very happy. e.g. Hello Molly!
Nows the time to act!
Since adding the Shopify plug in and most of my business transferring to online now due to Covid I now am very frustrated with it. Much easier to track sales and trends throughout the day, month and year. Thank you for the review Michelle, usually during your setup process our onboarding specialist is there for you every step of the way. Lets begin by clicking the "Got it!" Having bar codes on items eliminates the majority of errors in recording vendor sales and allows for faster chekout. I still have to run separate reports to get total sales data. Attitude, professionalism, knowledge base--- they have it all and deliver it with the highest regard for their customers. I will have support reach out to you. Love the accessibility of the software on my phone using their app. I hope to see some improvements and more help navigating this. An alert system would be very helpful! I feel like I could not do my job without this software (and their support). I am finding that inventory management has become much simpler by integrating Simpleconsign into my business.
I'm sure that there are a lot of features that I haven't even taken advantage of using yet! Their response time is phenomenal. Right now, the format sets the price on one end of the butterfly tag and the date and consignor info on the other so that we have to manually cut each price tag and put both pieces on the backs of earring cards. The customer profiles are too specific to location that info was entered. Given it requires remote integration (owner driving roll out from afar). Where do I begin? Considering how much our operations rely upon their interface, any downtime would be catastrophic. button. Vendors do not have to wait until end-of-month accounting is complete to know where there account stands by giving them real time account access. Our advisors assess buyers needs for free and only recommend products that meet buyers needs.
The best thing about this software is the ability to run reports for my vendors at the drop of a hat. I wish the online integration was better. I no longer need one You can search your system to find out what you priced a similar item before and then just click "Add Similar" to quickly add that item. Using Simple Consign has shown me how many features weren't available in the other software. Would also be nice if there was a way to email all of the "active" consignors at once through the software or Cell Phone App (if there was one).
Thanks for believing in us! Also it would be very helpful if it would have a weekly summary of sales report that it would generate a daily sales and than at the end a total of the week. When I run into a problem, all I have to do is call customer support and BINGO- they walk me thru a solution.
Enter your PIN and click the Submit button. We like the reports but could use more customized reports. I love that I can do all the things I need to in one program. There are no built-in alert systems to warn you about timed activities, such as inventory transitioning from ACTIVE to INGRACE. With over 1,000 consignors and 11,000 inventory items my store is able to provide records that were not even possible with our pencils and paper method. We can work around the minor issues with little extra effort and our vendors love the real time access to their accounts and the ease of adding inventory. I truly cant speak highly enough about this company, its people and its products. There was 1 occasion when I wanted to do something and that particular function could not be done HOWEVER with the help of the support crew, they came up with an alternative that worked perfect.
My consignors love it because it gives them access to their account 24/7.. and it saves me from having to answer phone calls about accou8nt info. We really do appreciate it.
I am having support reach out to you to make sure that your shopify plugin is working correctly and items are being marked as sold after selling. Everyone at Simple Consign is very helpful. The initial set up and training went really smoothly with Simple Consign; the support team took even took over dealing with the inept company that was setting up my hardware, saving me a ton of stress. A bulk upload system that is easier to understand would also be nice. We've just added new integrated credit card processors that allow you to take split payments! My consignors are thrilled to be able to check their accounts online. You will then be brought to the Back Office and you will see the Dashboard & Getting Started tabs. this software is imperative for tweaking our business economy. Walk around your store with a pen and paper and make note of each computer and where its network cable plugs-in at. I would highly recommend. We like many of the options but feel a lot of them are not for the sales people and should be manager only functions. Everyday activities like tagging, uploading photos to my website, processing Items Have become become much more streamlined and take less time - which saves me $ and stress.
Settings should be completed before creating inventory or adding consignors.
This feature is particularly helpful for the business owner who has the capability to check sales reports, etc.. when not at the store. I need more like a 50 point scale. Wow, Lynn, thanks! Currently our number 1 priority is making features that work. It still feels somewhat like more of a glorified Craigslist site, than a fully modernized professional online store.
As someone who doesn't get along well with technology, the support staff was amazing in helping me get started and continues to be amazing when I need assistance. Any trouble Ive had, which is rare, is immediately solved.
I then came across Traxia SimpleConsign on-line. It would also be nice if items that are entered into inventory by the consignor would have the exact time they were entered for each item and it wold also be nice if the items that have had the tags printed out were able to be marked somehow so that we could tell were a consignor left off when entering and printing out there tags. Also it seems as though when there is an update we have a lot of errors. I did my best to research any feedback regarding the various platforms. Hey Scott, thank you so much for your review! The consignment process is easy and straightforward to use. I love the reports. I was very inexperienced in this area and really need some more committed help.
Customer service was one of the reason I used to recommend traxia, but lately that has not been a good experience. I like that it's tied to the same inventory bucket but it would be even more helpful if those sales also showed up when I run sales reports through simple consign.
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
I've paid $400 to have IT specialists come and look. There really needs to be a Simple Consign iPhone app both for the Consignors and for the business owner. Contact Tech and let's figure out how to make your SimpleConsign experience better. I also would like a bit more options when it comes to running a custom report.
That is not an issue except that too many UI elements are small or not laid out well for eyes that are aging.