Its been almost 6 months sense I ordered!!! All reviews are published without moderation. They had my payment for 3 months and kept saying my order was delayed. This review was chosen algorithmically as the most valued customer feedback. Like just tell me your ripping me off at this point!! Submit a complaint and get your issue resolved. We ordered an Ashley coffee table and matching end table in January 2022 and when they kept pushing out our order 6+ months, we finally asked for a refund which they said they would honor. Verification can help ensure real people write reviews about real companies. LIARS! STAY AWAY FROM THIS COMPANY. If they try to come on here and deny this or talk around it, I am happy to furnish proof. 22 Jericho Turnpike Now they don't answer the phone. If necessary, try multiple ACF Wholesale codes on this page until you find one that redeems a discount. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In certain cases, we may receive a commission from brands you find on our website. We ordered our furniture Feb 2nd of this year and we still don't have it. Today's biggest ACFWholesale.com Promo Code is for 20% off. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. PLEASE DO NOT DO BUSINESS WITH THIS COMPANY!!!! with over 400 employees, we are strong. Some coupon codes have special requirements or exceptions. Management and ceo should be ashamed of them selves!! Been waiting almost 1 full year for my table I was patient because of supply chain issues at the end of 2021 but this has gotten ridiculous finally cancelled and went with a different company. Which I've priced and it could be anywhere from $800 to $1,000. They tell me its ordered. Each time you email support, they will give you a new ship date that is pushed out a month or two. I called their customer support (who, by the way, don't even care) and was told that my order would be shipped on August 15th and would take 2 weeks to arrive. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. With a choice of over 2,000 color ways, many selections meet (or exceed) minimum abrasion resistance standards of 30,000 double rubs on wire and cotton. By the way, there is another company called AFC Wholesale. Do not use them I don't care if their prices are better than everyone else. Look for coupon codes marked with the green verified label for today's active ACF Wholesale promo codes.

I will pray to find peace with this highway robbery, and I know karma will eventually come around. and my order number is 92791 sleeping on a mattress. A couple days later I emailed again, no response. Our standard production procedures which include our seven-step finish process and pattern matching of all upholstery fabrics, create pieces that rival the masters. I ordered two small tables in March - $535. I did receive the two end tables, but one of them is defective - the drawers are both wobbly. They are unprofessional and customer service is the worst I've ever seen in my 60 years. BUYER BEWARE! I was then asked if I would prefer a check or a PayPal deposit, skeptic of giving them anymore information I requested a check. The coupons you see at the top of this page will always show the best ACF Wholesale discount codes first. I purchased an item in November 2021, and never received it.

Unbelievable people. They accepted my order and charged $59 shipping fee. we find a new ACF Wholesale coupon code every 100 days. Now we have to order the couch from another company and wait for it to be delivered. Next they tell me it wasn't ordered. After third delay, I cancelled the order and it's been over one month - STILL NO REFUND!! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. My new TV has been sitting on the floor for 2 months now. What a waste of a company!! ACF maintains a combined 1,000,000 square feet of manufacturing and warehouse space. I placed a very large order in April with ACF Wholesale for two end tables, a headboard/footboard and dresser with mirror. The better business bureau has countless negative reviews of unhappy customers who never received their orders or unsuccessfully tried to cancel and get refunds. If they try to come on here and deny this or talk around it, I am happy to furnish proof. Plus "customer service" people are extremely rude!!

Total BS! We check for new ACF Wholesale codes frequently, so just check back this page to find the latest available ACF Wholesale coupons. Radio silence. I disputed the charges with my credit card company and they will provide a refund for me. (I do not live in a remote area) They waited 4 weeks to tell me this! Rate your shopping experience with ACF Wholesale: ACF Wholesale offers coupons and promotional codes which you can find listed on this page. Its now June 28 and no refund. So, they have our $1,500 and they are holding it hostage until we pay that money to get it back. After 2 weeks had passed I emailed ACF and got zero response, this was the first correspondence that they did not respond to. Finally spoke with the Customer Service Manager Joe. Do not order anything from this company. Exposed wood furniture is hand finished in our facilities and allows ACF to provide a wide variety of custom colors as required. Share your photos and videos with others to prove the truth of your words. I had to dispute the charge with my credit card company. I called Ashley Furniture Corporate Offices and was told that they are not affiliated with ACF. The tentative ship date will come and go. In continuous operation since 1977, ACF is a privately held VA company and employs over 400 people. We also stock 300,000 to 400,000 raw frames at all times to serve the largest of accounts. 2022 Trustpilot, Inc. All rights reserved. I hope someone takes legal action against this company, since they are doing this to a lot of people and it's sickening. !I will pray to find peace with this highway robbery, and I know karma will eventually come around. 4 weeks later they send me an email saying that there's a remote fee of another $49 associated with delivery to my address since they don't have a regular route in my area. Total BS all other websites have no problems with the manufacturer. They will tell you that the manufacturer has delays and it's out of their control. Generally, the best codes are "store-wide" deals that can be used on any purchase at acfwholesale.com. I wish I wouldnt of ordered from them just to save myself 30$ not worth it! Well, it's July and we still don't have it. In May 2022 we cancelled the remainder of our order and requested a refund which they said would take 2 weeks to process. Wish I had looked at reviews before going with this company! So we ordered a couch from ACF in October 2021 and much like everyone else we were delayed multiple times. This will surely increase the credibility of your complaint. I tried calling their phone number listed on the website, but each time it gives me a "busy" signal. Bad company, bad customer service, no integrity at all. It took a month after I cancelled to receive an email stating they couldnt credit the CC I used for the purchase and they could send a check or I could request a credit via PayPal? Offering more than the normal collection of "standard" finishes is another way the company brings value and customer service together. In January 2022 we received our ottoman but the couch was still back ordered. We stock 300,000 - 400,000 raw frames at all times to serve our customer needs and we operate three machine rooms everyday to manufacture items not stocked. With annual revenues of approximately $40 million, the company currently builds and ships over 7,000 pieces of furniture per week. You can also find sales and other promotions for ACF Wholesale here as well. I called on a Friday and spoke with a Kaylin who stated that my refund was being processed and I would see an email update at the end of the day. I requested a refund for the remainder of my $1650 order, and on June 1 was told I would receive it within 7- to 14-days. The company has stopped responding to my e-mail, and I can't get through by phone. However, I can confirm that I received furniture and a payment from them. Dealspotr finds coupon codes, discount sales and promotions for e-commerce stores listed in our, Code often used in Jul by stores like ACF Wholesale. PH: (516) 699-1000 The item I want is from Ashley furniture store and its in stock right now!! This is not a real company, there is NO way to get in touch with them. They had shipped the nightstand 11 months ago and I have requested twice for it to be picked up and credited but they will not even respond to my requests ? This did not occur.The following Monday I called ACF again and waited 20+ minutes on hold. The representative does not have any customer service she just asked me "is there any other question?". 14 business days came and went. ACF Wholesale issues coupon codes a little less frequently than other websites. Customer service excellence is our mission, the critical element for maintaining life-long, valuable relationships with our customers.

When I emailed them several times asking for status, they just stopped responding. $59 extra for an extra $100 I could have had it 4 months ago from a local store. I tried to get them to deliver it without the new fee but they wouldn't waive it so we canceled the order. Today is July 28. SHAME ON YOU! Im just going to order from them as I know I will receive my item I pay for!! Also, look for the ACF Wholesale promo codes with the biggest discount percentage.

Total scam! Unique,Custom Wood& UpholsteredSeatingand More AC Furniture Company, Inc. (ACF) is one of the countrys largest contract manufacturers of seating for the hospitality, healthcare and food service industry.

I have called countless times trying to get a replacment over the past year. You will wait months, and to get your furniture they will force you to pay more for shipping! Dont do it.

Total scam!! Stop telling me its another 2 months back ordered and its to late to cancel my order! Claim your profile to access Trustpilots free business tools and connect with customers.

No stars not an option. ACF seems to be a company that is struggling to do things the right way. Our pledge is to consistently provide quality merchandise, responsive customer service, and high value products to all the markets we serve. We use dedicated people and clever technology to safeguard our platform. Currently, ACF Wholesale is running 3 promo codes and 3 total offers, redeemable for savings at their website. They had no problem taking my full payment but now will not even respond to my request for a full refund! Buyer Beware! LIARS! We ordered our furniture Feb 2nd of this year and we still don't have it. They told us initially that it was back ordered and we would receive it in April.

Joe stated the check would be sent out the upcoming Friday (6/24). They are a scam! Do not use this site!! starts with an idea and ends with a finished piece guided by our designers who help create the style and design you are searching for. Ordered a coffe table in Aug. 2021 which arrived broken. On Monday 6/27 I received my check refund for the entire amount that was paid for the couch. In addition, all standard fabrics are formulated to meet the small scale flammability test requirements for upholstered materials contained in specifications such as California Technical Bulletin 117, Section E; Motor Vehicle Safety Standard No. I placed an order on May 23rd. I would not recommend ACF Wholesale as a company to do business with but I do want to confirm that they did make good on our business transaction. Immediately after the phone call I emailed ACF with an email directed at CSM Joe confirming what we discussed over the phone, it was never responded to.On Friday (6/24) I received an email update stating my order had be refunded. Cancelled and request a refund on May 31, 2022. They told us initially that it was back ordered and we would receive it in April. Avoid this company. PLEASE DO NOT DO BUSINESS WITH THIS COMPANY! I am close to be 69 years old. Fabrics offered by ACF meet industry proven standards and include modestly priced upholstery choices for price sensitive installations. I asked when to expect delivery and they responded with a date 4 weeks away. Not honest or professional- I should've trusted all the bad reviews. Get the best coupons automatically with the SimplyCodes browser extension. Then its never comes. CSM Joe advised that the payment could not be refunded to the original payment method as it had passed 180 days since the sale. ACF cancelled the order, but haven't refund me for an item they never had in stock, and keep telling me that my refund is on the way after 7 months. Now they are saying it will be September and if I want a refund, I have to pay the return shipping for the two items of the whole bedroom set that they've already sent. I NEVER RECEIVED MY REFUND. Order # 91436.

You will get a live agent, but nothing but run-arounds. Still waiting for refund, waited on hold for 55 minutes yesterday was the 15th caller waiting---they said I would have my refund by end of day. They said it would take 7-14 business days. Now they are saying it will be September and if I want a refund, I have to pay the return shipping for the two items of the whole bedroom set that they've already sent. They will take your money as soon as you order it online and claim that lead times for shipment are a little longer due to supply issues. IT'S A SCAM ACF Wholesale is a scam, do not buy from them. They are all awful! AFC Wholesale is a legitimate company with excellent products and customer service. Companies can ask for reviews via automatic invitations. They are not the same company. Which I've priced and it could be anywhere from $800 to $1,000. I'm just hoping that they actually refund my money Total SCAM. Dealspotr verifies, curates, and shares content and offers for brands we think you'll love. Do not do business with this company!!!! Anyone can write a Trustpilot review. Theres not customer service what so ever! Repeated that numerous times and still no refund today. The day I cancelled i ordedred bedroom sets from different company also by Ashley and had them delivered in less than 3 weeks Have been sleeping on a mattress on the floor for almost a year due to a house fire. Ordered 2 bedroom sets on August 4, 2021 in the amount of $2175.36 used Covid and Ashley for an excuse of lack of delivery for almost a year. I normally don't write reviews, even when I may have a horrible experience, but they are straight up thieves. with an idea to furnish your restaurant, hotel, country club or healthcare facility. ACF Wholesale is a scam. I'm sure you can as well! Ordered a bedroom set a year ago and ended up cancelling since it was clear I wasnt going to get the bed and dresser. We currently build and ship over 7,000 pieces of furniture per week.

three machine rooms operate daily producing unique custom furniture. Their prices are very cheap, but they never provided me a product, just delayed the order several times and then denied a refund. FX: (516) 699-1001 We strive to not only meet our commitments and client expectations but to exceed them on every level and deliver exceptional value. SHAME ON YOU!!!!!!!!!!!!!!! There phone number for customer service hours are: Monday Friday 9:00AM 4:00PM CST (662)570-1599. Unbelievable. [emailprotected]. See all complaints on BBB they are true. Mineola, NY 11501 Obviously a fake number. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Well, it's July and we still don't have it. I normally don't write reviews, even when I may have a horrible experience, but they are straight up thieves. Here are 8 tips for writing great reviews. I wouldnt even give them 1 star. ACF claim to be a subsidiary of Ashley Furniture. I was initially told the order would ship in August. Click "view restrictions" next to the coupon code on this page to learn more. My name is Carmen Jordan Wong of Sylmar, Ca 91342 First, copy the discount code by clicking the code on this page. 302; UFAC Class I; NFPA 260; and BIFMA Class I. ACF is a primary supplier to some of the best known names in our industry. Can't get a replacement or a refund. Our craftsmen are true artists and add that special touch to each piece. So, they have our $1,500 and they are holding it hostage until we pay that money to get it back. But this place keeps telling me its back ordered! Clearly its not its a cover and how long are they gonna give me the run around! They won't allow me to cancel my order even though they don't have any inventory of the item. Then head to ACF Wholesale's website at. Better Business Bureau gives them a D. 0 stars is my actual rating.