It therefore applies solely to users who have made the purchase on the Website for purposes other than entrepreneurial, commercial, craft or professional activities. From the streets, to the Olympics, to the top of Alaska's biggest spines. This type of damage is not covered by Unions warranty policy. Choosing a selection results in a full page refresh. 
2.5The Seller reserves the right to refuse or cancel orders placed: 3.1To register on the Website, the user must fill out the registration form, entering the following data: 3.2The user undertakes to immediately inform the Seller if they have suspicions of or become aware of any illegal use or disclosure of said data. The refund will occur by using the same payment method employed for the original transaction. 
PRICE: Skis: 399 / $399 Pack: 139 / $129, Approach skis. Their bombproof construction and lifetime warranty says not. In case the Product already arrived back to the Seller, it will stay to the Seller for user disposal for the pick-up that will have to be done on charge and under responsibility of the user. If you have a binding from 2015 and ride 100+ days a season, the binding will have a shorter lifetime and will eventually need to be repaired or replaced. Guaranteed. 13.1The products sold on the Website may, according to their nature, be covered by a standard warranty issued by the manufacturer (Conventional Warranty). Press the space key then arrow keys to make a selection. They may have been designed with riders like Travis Rice and Bryan Iguchi in mind, but dont let that put you off, the Union Explorers are designed to handle everything from the mundane sidecountry to the most gnarly conditions and will take you anywhere you want to go. So, if you break, or even crack your baseplate or heelcup during riding, well replace it for life. Please note this option is only available for US, Canada and EU residents. 
If you have a Union binding that is in need of a part not covered by warranty and not available in our Genuine Parts selection, please submit a Part Request application and a Union representative will be in touch with you shortly. Via Colombano 10, 23014 Delebio (SO), Italy - VAT nr.
Union offers a full list of parts from A-Z to keep your bindings in tip-top shape. 2.4In the case of orders that are anomalous in relation to the quantity and/or frequency of purchases, the Seller reserves the right to take all necessary action to stop the irregularities. If you have an older binding that needs some love or a damaged binding thats not covered under warranty this is a great place to start. A hard wearing, womens specific, all-mountain binding with some serious horsepower and 4 spicy colourways to boot. The consumer can browse ODR Platform at the following link:http://ec.europa.eu/consumers/odr/; through ODR Platform the consumer can see the list of ADR Organizations, find the link redirecting to each one website and start an on-line procedure for the solution of the disputes in which he is involved. 11.7The user is only responsible of the decrease in value of the goods due to a different use of the Product to the one necessary to establish the features and the Product functioning. a) of the Consumer Code, that, in case he/she has submitted a complaint directly to the Seller, as a result of which it was not possible to resolve the controversy that arose, the Seller will provide the information concerning the organization of Alternative Dispute Resolution for the out-of-court resolution of disputes relating to obligations arising from a contract concluded in accordance with these General Sale Conditions (ADR organizations, as indicated in Article 141-bis and followings of the Consumer Code), also specifying if it wants to use or not these organizations in order to solve the dispute. Union is THE only conventional binding supplier who owns and operates its own production facility. Dupont Zytel ST Base Guaranteed This type of damage is usually caused by gear transportation, lift lines run ins, using gear in extreme weather conditions, poor storage, and general snowboarding wear and tear. If you are not interested you can unsubscribe at any time. a) of the Consumer Code that a European platform for online resolution of consumer disputes was established (ODR Platform). Kayak, Standup Paddle Board & Bike Rentals. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Don't reward a company for terrible service in the future? In the case that a warranty is covered but outside of the warranty timeframe, Union will provide the replacement part if we have it in stock but will require the customer to cover the cost of shipping the part to the nearest Authorized Union Dealer or directly to the customer. After upgrading and tweaking some of their iconic designs for 2021/22, and some stellar all-new additions Union have cemented their place as the go-to company for innovative and hard-wearing binders. In the case that a warranty is not covered, Please check out our Genuine Replacement Parts, fill out a Union Binding Part Request below or search for a new pair of Union bindings. Online Warranty Application: If youre not close to a local authorized dealer please use our online warranty application and a Union represenative will be in touch with you shortly. Even more so if youve already got your dream powder setup and dont much fancy dropping north of 1,000 of a new setup. 1.5These General Terms and Conditions of Sale do not regulate the sale of products and/or the supply of services by parties other than the Seller, available on the Website through links, banners or hyperlinks. First look at next season's new snowboard gear for winter 22/23. 11.6If the user withdraws from the agreement, the Seller shall refund the Total Sum Due paid by the user for the Product, including delivery expenses without undue delay and no later than 14 calendar days from the date on which the Seller was informed of the user's decision to withdraw from the agreement. But what happens when the worlds leading binding manufacturer leans on the support of their friends in the CAPiTA mothership to produce a brand new approach ski and carrying system to get you earning your turns without the hassle of mastering your kick turns (not to mention giving you the freedom to ride any one of your solid snowboards for the way back down)? keep contacting the local guys and bug them to do soemthing, but they are probably not that stoked to help someone out who isn't really a customer (since you bought in the states/uk). IT00838030146 All rights reserved. In this sense it cannot be exercised just for some parts and/or accessories (which dont represent and are not autonomous products) of the Product. And do Unions ever break? Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. 3.3The user hereby guarantees that the personal data provided during the registration procedure for the Website are complete and truthful and undertakes to indemnify and hold harmless the Seller against any losses, damages and/or liabilities deriving from and/or in any way connected to the breach by the user of the provisions concerning registration within the Website or the storage of registration credentials. In order to take advantage of the Legal Guarantee, you must thus provide proof of the date of the purchase and delivery of the good. - Damage or binding failure due to defects in materials or workmanship. Damage caused by low chairlifts or moving vehicles. a) of the Consumer Code, a "consumer" is defined as a natural person who, with regard to the purchase of products or services, acts for purposes unrelated to any business, commercial, professional or craft activities that they may conduct.
7.2The Seller hereby reserves the right to change the price at any time, without prior notice, it being understood that the price charged to the user shall be the one listed on the Website at the time the order is placed, and no fluctuations (increase or decrease) shall register subsequent to the transmission of said order. 11.2To exercise the Right of withdrawal, the user must inform the Seller, prior to the expiry of the Withdrawal Period, of their decision to withdraw. Right handed is clockwise and left handed is counter clockwise. 206 (Italian Consumer Code) and by Legislative Decree 9 April 2003, No. I never have to worry about my bindings. The user will therefore be entitled to terminate the agreement pursuant to Article 61, paragraphs 4 and 5 of the Consumer Code. Zytel ST nylon for guaranteed durability. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. By clicking Accept All, you consent to the use of ALL the cookies. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. 5.3Should the Product prove unavailable for the aforementioned reasons or in other cases of unexpected unavailability of the Product, without prejudice to any other legal rights of the user, especially those provided under Book IV, Title II, Chapter XIV of Italian Civil Code, the Seller will immediately inform the user. Whitney Houston said, I believe the children are our future and Union listened. Rome took care of all of my warranty needs without question or hesitation. Applicable Law and Jurisdiction; out-of-court settlement of disputes - Alternative Dispute Resolution/Online Dispute Resolution. Press the space key then arrow keys to make a selection. Do u hav Inski's contact details by any chance? The Cadet Pro is every bit as impressive as the rest of Unions adult line, made with the same meticulous attention to detail and top-quality materials. We suggest wiping off excess snow, water and dirt after each use. This cookie is set by GDPR Cookie Consent plugin. Plasticky kids gear isnt gonna cut it anymore, especially not when Junior wants to be the next Travis Rice. 1.2The General Terms and Conditions of Sale apply to all sales processed by the Seller on the Website. Unless proven otherwise, the non-conformity materializing within six months from the delivery date of the product are assumed as existing since the latter, unless the assumption is incompatible with the nature of the product or with the nature of the non-conformity. Please visit your local Union dealer for assistance or check out our Genuine Union Replacement Parts. Failure to accept these General Terms and Conditions of Sale will make it impossible to make purchases on this Website. against breakage for life. Please enter your email so we can keep you updated with news, features and the latest offers. In any case, the amount of delivery costs to be returned will never exceed what actually paid by the user. So, if you break, or even crack your baseplate or heelcup during riding, well replace it for life. I've received excellent service from Union, but I'm in North America and can contact the company directly for warranty issues. The cookie is used to store the user consent for the cookies in the category "Analytics". 9.1The payment on the Website can be made by: 9.2The Seller accepts the following credit cards: The user hereby authorizes the storage of the inserted payment option details and their re-use for the payment of subsequent purchases on the Website, thus avoiding the need to insert such data at each purchase. 11.1The user - who acts as a consumer - has the right to withdraw from the sale of goods agreement for the Product without stating the reason and without incurring in additional costs and expenses other than those indicated in this article, within fourteen calendar day (Right of withdrawal). Legal Guarantee of Conformity. Nevertheless, since the Website may be visited simultaneously by various users, it is possible that more than one user purchase the same product at the same time. Necessary cookies are absolutely essential for the website to function properly. But as they say, if it aint broke dont fix it. The user may only assert his/her right to the warranty with the manufacturer. It also means having the confidence of a lifetime warranty on all baseplates and heel cups. All the Products sold on the Website are covered by the legal guarantee of conformity provided by articles 128-135 by Legislative Decree N. 128-135 of Consumer Code (Legal Guarantee). 14.4Furthermore the Seller informs you as consumer whom at Article 3, comma 1, lett. Now that's what great customer service is and why I'm supporting the local market instead. There is no substitution for human competition. Article 14. If youre located outside of the US, Canada and EU. One of, if not the, most iconic snowboard binding out there. Union Binding Company is proud to offer a lifetime warranty on all baseplates and heelcups. The Seller is liable vis--vis the consumer for any non-conformity existing at the time of delivery of the product and becoming visible within two years of said delivery. 8.2The purchase contract is terminated subject to non-payment of the Total Amount Due. Most distributors wont warrant stuff you've mail ordered from overseas, they're generally better about it if you bought it from a store while you were o/s tho. One of the only dedicated binding companies in snowboarding, Union dont do things by half measures, using the most advanced materials and production techniques on the market, Union are able to confidently offer some of the most hard-wearing products and one of the most thorough warranties in snowboarding. Starting from the seventh month following the delivery of the product, the burden of proof to prove that the non-conformity already existed at the time of delivery of the product shall lie with the consumer. to extend or shorten the binding you had to take the three different parts ( heelcup highback and base ) apart from each other .. just imagine trying to hold together those three parts and still try to put the screws back in ( theyve since changed that) .. anyways i didnt ask for anything just voiced by dissatisfaction. 11.10In the case of partial withdrawal from Multiple Orders, the amount of delivery costs to be reimbursed in favor of the user will be quantified in proportion to the value of the Product subject to withdrawal. Storage: Always store your snowboard and bindings in a cool dry place. All other binding parts are covered against defects in materials or workmanship for one year from date of purchase. The withdrawal period (Withdrawal Period) expires after 14 days: a in case of a single Product order, from the day the user or a third party other than the carrier and designated by the user comes into material possession of the Product; b. in case of a Multiple Order with separate deliveries, from the day the user or a third party other than the carrier and designated by the user comes into material possession of the Product delivered last; or. They ride perfect, and have never once failed me. 70 on electronic commerce, the Seller hereby informs the user that: 5.1Product availability is constantly monitored and updated. Via Colombano 10, 23014 Delebio (SO), Italy - VAT nr. Youve heard of a quiver killer snowboard, well this is a quiver killer binding, super versatile and just about as all-mountain as it gets. The following Terms and Conditions of Sale regulate the sale on this website www.eu.unionbindingcompany.com (Website). 11.3You have exercised your Right of withdrawal within the Withdrawal Period if the relevant communication is sent by you before the expiry of the Withdrawal Period. You may request information, send communications, ask for assistance or submit complaints by contacting the Seller's Customer Service as follows: The Seller will deal with complaints by replying within 10 days of receipt. Every pair of Union Bindings is injected with the highest quality Duraflex Nylon. Wherever you see the "U" logo, you can have the confidence that no sacrifices have been made. The Seller will communicate to the user that it will reject the withdrawal request from the reception of the Product. Most Authorized Union dealers will have spare parts on hand or can quickly get in touch with a local Union rep to directly to assist with your warranty. To be honest, there isnt a rider out there who wouldnt get what they need out of a pair of Trilogys. 2020-2022 Union Binding Company | Colico, Italy / Seattle, USACore S.r.l. Eventual changes and/or new conditions will be valid starting from the date of their release on the Website. This cookie is set by GDPR Cookie Consent plugin. For example, the user has placed an order of 200.00 Euros, which includes two Products, the first worth 50.00 Euros and the second worth 150.00 Euros, and returns the Product of the value of 150.00 Euros, the user will be reimbursed for an amount equal to 75% of the delivery costs incurred. i life in salt lake city and got the worst customer service ive ever received from any company on any product.. ill never have another pair you can count on that. If you have fully read Union's Warranty Policy and the damage to your binding is covered. These cookies track visitors across websites and collect information to provide customized ads. These cookies ensure basic functionalities and security features of the website, anonymously. Time to stop drinking cider on a park bench and graduate into sneaking into pubs. In any case, the right of withdrawal (if any for the Product) and legal guarantee of conformity apply. For the purposes of the sale of goods agreement, the description of the Product in the order form transmitted by the user shall be taken as the point of reference. Might pay more than buying in UK or USA but sounds like the warranty hassles certainly arent worth it. The withdrawal is applied to the Product in its entirety. 2.2Pursuant to Article 3, Paragraph I, lett. So I'm still going to get my union bindings from my local shop and if there are any problems they assure me they even have contacts on the local mountain that will replace a broken ratchet no charge at all. Designed for riders who still want to venture beyond the resort boundaries, but enjoy the descent on their ol reliable steed. Lets be real, Travis Rice could put his name to sealed jars of farts and wed all be queuing up to get them, but at the end of the day has he ever let us down? So much so that Union havent changed a thing for 2021/22, except the dope colourways on offer. The Legal Warranty is reserved for consumers. In any case the Product must be kept, handled and inspected with the normal diligence and returned intact, complete in all his parts, fully functional, must include also all the accessories and the illustrative leaflets, the labels and the seal, if present, attached to the Product and intact and not tampered, and perfectly suitable for the use to which it is intended and free of signs of wear or dirt. In these cases, the Product may appear as available for a short time, even though it is actually out of stock or momentarily unavailable, since restocking is necessary. *Warranty coverage may vary country by country. The Standard Warranty is elective by nature and does not add to, replace, restrict, prejudice or set aside the Legal Guarantee. With the completion and opening of their new global HQ, The Box, Union have managed to further increase their production values. We guarantee it. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. The cookie is used to store the user consent for the cookies in the category "Other. Please follow the steps below to submit a warranty claim. Guaranteed. The text of the regulation can be found on the websitewww.eur-lex.europa.eu. Controlling our full circle supply chain assures a superior product from start to finish. This is a binding for kids who already leave mum and dad eating their dust. It is therefore advisable, for the purpose of proving the purchase, that you keep the invoice sent by the Seller, as well as the transport document or any other document certifying the date of the purchase (such as the credit card statement or the bank statement) and the delivery date. 14.5Whatever it is the outcome of the out-of-court settlement procedure of disputes relating to consumption relationships through recourse to the procedures set out in Part V, Title II-bis of the Consumer Code, in any case the consumer has always the right to bring legal action before the competent Court. Article 12. 4.1In accordance with Legislative Decree of April 9 2003, No. 5.4Alternatively and without prejudice to his/her rights, the user may accept: 5.5If a refund is requested for the amount paid for the purchase of Products that later proved to be unavailable, the Seller will refund in maximum 15 day. That being said, its crucial that they are set up properly to ensure optimal fit and performance. Free from the distraction of developing a bazillion different products for snowboarding, camping, and whatever else Union focuses solely on building better bindings for all types of riding, at all ability levels, for each price offering. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The Union Falcor is Travis go-to binding for his resort and backcountry exploits. 70 on electronic commerce. Snowboarding Forum - Snowboard Enthusiast Forums. Enter the all-new Union Rover Approach Skis and Expedition Pack. THERE ARE SPECIFIC REASONS AS TO WHY I AM MORE LOCAL THAN YOU. Had a new highback in my hands in less then a week. In the case that a warranty is covered and inside of the warranty time frame, Union will provide the replacement part or parts at no cost and cover the cost of shipping the part to the nearest Authorized Union Dealer or directly to the customer. 1.1The sale on the Website represents a distance sale agreement regulated by Chapter I, Title III (Section 45 et seq.) However, you may visit "Cookie Settings" to provide a controlled consent. No ones saying you have to be Travis Rice to ride these, that would be the worst marketing ever, but youve got to be pretty experienced on a snowboard to make the most of them. This does not include the EVA padding, mounting disks and hardware or disk cover. But opting out of some of these cookies may affect your browsing experience. The go-to for versatile Union riders like Phil Jacques, the ber light Flite pro gets. The Seller must be informed of the non-conformity, under penalty of forfeiture of the guarantee, within two months from the date on which it was discovered. A bindings lifetime is based on how much use the binding gets. Every pair of Union Bindings is injected with the highest quality Duraflex Nylon. Article 13. In case of a non-conformity reported within the prescribed period, the user is entitled to the following: (i) firstly, the repair or replacement of the good free of charge, according to preference, unless the requested solution is objectively impossible or excessively burdensome with respect to the other one; (ii) secondly (in cases where repair or replacement is impossible or excessively burdensome, or where repair or replacement have not been made within a reasonable period of time, or where the repair or replacement have caused significant inconvenience to the consumer) a discounted price or the termination of the agreement, according to the preference of the user. Authorized Dealer: Bring your bindings into a local Authorized Union Dealer for the quickest solution to getting back on snow. you guys simply aren't a big market so smaller companies like C3 (and many others) hire local dipshits to handle stuff for them. 14.3According to Article 141-sexies, comma 3 Legislative Decree of 6 September 2005 N. 206 (Consumer Code), the Seller informs the user as an end consumer whom Article 3, comma 1, lett. 2.3Under no circumstances may retailers, wholesalers or, in general, all those who intend to make purchases for the purpose of subsequent resale be allowed to make purchases on the Site. 11.4In case of exercise of the right of withdrawal, you must deliver the Product to the registered office indicated in the epigraph in these General Conditions of Sale. Really! The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. FLITE PRO-Fly like a butterfly, and sting like a bee - The Flite Pro utilizes trickle-down established, features, bombproof Dupont materials, and comes backed by a lifetime warrantybase. Without prejudice to the fact that the risk of loss of or damage to the Product, for reasons not attributable to the Seller, is transferred when you, or a third party designated by you and different from the carrier, physically take possession of the Product, the Seller suggests to you to check the number of Products received and that the packaging is intact, undamaged, not wet or otherwise altered, even in the closing materials; also, the Seller suggests to you to indicate on the carrier's transport document, any anomalies, accepting in thi event the package with reservation. Article 4. The use of Loc-Tite or similar products could result in stress cracks and fractures on all thermo plastics. All warranty claims must be accompanied by a proof of purchase from an Authorized Union Dealer. The confidential data of the payment card (card number, holder, expiry date, security code) are encrypted and transmitted directly to the relevant payment institution without passing through the servers used by the Seller. Union will do our best to find a suitable replacement part. (2-Year coverage in EU). Baseplate: The termBaseplate only refers to the actual nylon base of the binding. Youre an experienced rider who probably spends more time charging groomers and hitting the sidecountry than you do riding the rail line (think Kazu Kokobu and Arthur Longo style). This cookie is set by GDPR Cookie Consent plugin. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Manufacturer's Standard Warranty. Unions flagship all-mountain binding, the Atlas is a bona fide classic. The go-to for versatile Union riders like Phil Jacques, the ber light Flite pro getsit done in any condition or terrain.Being the lightest binding in its pricecategory industry wide, the Flite Proutilizes the brute strength of DupontZytel ST nylon for guaranteed durability.Developed and tested by Gigi Rf -Incredibly light, extremely comfortable,and outstanding for all types ofsnowboarders and all types of terrain.LIFETIME WARRANTY BASEDupont Zytel ST Base Guaranteedagainst breakage for life.EXTRUDED 3D ALUMINUM HEELCUPSDesigned for optimum heel hold andminimization of drag Strongest inthe business.ALL-NEW OPEN TOE STRAPSMulti-Positinal options with open UltrA. 1.4The applicable General Terms and Conditions of Sale are those in force at the date on which a purchase order is placed. 1.6The user shall carefully read these General Terms and Conditions of Sale and all other information that the Seller provides on the Website. Thats why GetBoards.com Carries it! Payment Methods for Purchases Made through the Website. 1.3General Sales Conditions can be changed and/or modified at any time. A binding is only as good as the sum of it's parts. The seller is Core S.r.l., with registered office in Via Colombano 10, 23014 Delebio (SO) Italy, Chamber of Commerce of Sondrio - Italy, VAT number IT00838030146, share capital of 119.990,00 fully paid (Seller). It also means having the confidence of a lifetime warranty on all baseplates and heel cups. From chairlift meetings, to paper sketches, then CAD Designs Prototypes, testing, and tooling All Union Bindings are developed, produced, and shipped inhouse with zero outsourcing or 3rd party middlemen cutting into the value of our final product. If youve ever seen his riding style you know the kind of thing theyre best at- artful freestyle meets instant response. I broke the highback on one of my force-sl's. Were listening. 11.5The cost for returning the Product (including custom duties) is at the user's expense and the return occurs under their responsibility. If the damage to your binding is not covered by Unions warranty policy, check below to Shop for Genuine Union Replacement Parts or send a Union Binding Part Request.