The pool, beach, water park and night time entertainment has save it for me and I did meet some nice guest here. You'll have fun like never before with all the activities and entertainment around its 3 lake-style pools or at
Best Regards, Kimberly Watson Online Reputation Coordinator Bahia Principe Grand Jamaica. The Japanese is the best in my opinion. Yes, free parking is available to guests. I didnt see not one oxtail or a bit of curry the only good thing I did get was a drink in the lobby bar and that was because I added my own liquor. Convention Policy -Individuals attending a convention cannot book this property for their stay.
Taxes and fees that are shown are estimates only. Occupancy limits: 3 adults, 2 children, 4 total. We review the incidence and deeply regret the situation; our staff always tries to give the best possible experience to the guests; and we give the proper follow up to all the requests and necessities during the stay of our customers. The safe in the room didnt work. Up to 2000 bonus award miles for United First & United Business.
We were through the lines within 10 minutes. It wasnt until day 4 that the AC was fixed despite reception telling us this would be a priority. One thing I can say food is plentiful and drinks in abundance (except for cranberry juice apparently) however after saying that the food didn't taste the greatest and I diffinately could of gotten better tasti g food and better costumer service skills for far less. Its spacious enough so youre not all up someones space (which is what I prefer in these times). Then to top it off the waiter we had was unapproachable and rude with no customer service skills. It is indeed a great pleasure to learn that you have enjoyed your stay at our resort; Your kind words have been shared with the team, they were happy to know they continue to create memorable experiences with our valued guests. The food is good too. The carpet in the hallways should be tore up and the elevators can sound a bit scary.
I first inquired about the adult only side in which they said there werent any rooms available they were booked to capacity. Dirty plates and cups left in hallways overnight and during the day, not collected for hours. Bahia Principe features customized services with a personal wedding planner to help ease your worries and Claim your listing for free to respond to reviews, update your profile and much more. Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.
The welcome drink really helps. Food at restaurants is OK but with service bring so bad be prepared to spend 3 hours or more for dinner. The pool area is lively with music and entertainment. Its a trash resort save your money and find somewhere else to spend your precious vacation time and money!
The nightly shows are repeated each week so if your there for two weeks it is repetitive.
It was clear that loyalty is meaningless from the onset when they didnt have the rooms we requested (including a room on the first floor which I needed for my elderly father who has mobility issues) and the check-in process was about an hour. Create your dedicated company page on, By continuing past this page, you agree to our. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Whether it was at the buffet, the bars, the towel hut, reception and the list goes on. The food at the specialty restaurants were good with the exception of The Knife.
I requested for 4 towels again which again we was given 2 and left with 1 dirty one. Sports: soccer, volleyball, pool, darts, table tennis, water polo, gym, 3 dinners in la carte restaurants per week of stay (reservation and formal dress required), Diving lesson in the pool (subject to availability and upon request, a lesson per person per stay). Quo ei maluisset persecuti, iriure theophrastus deterruisset duo ut.
I requested a room change with a better view if possible, which I was granted the following day due to the hotel being fully booked. On first impressions the hotel was grand and clean.
Would you like us to send you special offers, deals and other savings? We were moved to a new room that felt like we were walking two miles to get to it the phone didnt work, and we had to keep going to the desk to ask for towels and wash rag. Original hotel not available for our dates, so with careful consideration we chose the Grand Bahia. Reverse Phone Number Search Tips: Does Bahia Principe Grand Jamaica have airport transportation? This resort is great. It makes a huge difference bypassing lines for Customs, which was insane on both arrival and departure. The pictures are not the least bit of what you see. Plates and spoons were very hard to come by. The view from the 5th floor was breathtaking. Are there opportunities to exercise at Bahia Principe Grand Jamaica? Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions. We went early and laid our towels and went for breakfast, which was what most people were doing. If anything, from what we witnessed, it was the tourists/guests that were rude, and ignorant.
Had problems with towels a few times not being replaced. Jamaica Business Directory - Jamaica Index! Montego Bay, Jamaica - Sangster (MBJ): 39 miles. Once again there was a problem with crockery and cutlery, and also certain food items running out and not being replenished very quickly. In fact there were no ground floor rooms on the property so my father had to move rooms the next day. Adults Only and Adult Friendly Resorts Jamaica, Hotels near Robb's Sunshine Tour & Taxi Service, Hotels near Rick's Tours and Taxi Services. This has not been a present experience and i could diffinately say more but needless to say this was my 1st and diffinately my last time going to this hotel i would actually give. We did book 3 A la Cartes. Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to improve the quality service at our hotel.
We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacation at our hotel. I want to give every single person that works there the highest praise possible. They damn near but your head off if you asked any questions then I caught them one night offer this Caucasian couple a complimentary stay at the adult side because they were unhappy with their room and when I inquired they tried to say I didnt hear that when me and a few other guest were saying the same thing. The lady that checked me in was very friendly, nice and always smilling. The la carte restaurants book up fast so I suggest booking them on the very first. Guaranteed best prices on Caribbean Vacations. Garden Grill Alternate main buffet restaurant offering breakfast and lunch.
with Coming2. Their room was missing a bed, this was reported straight away numerous times. We went to Dolce Vita, The Knife and Rodizio (on Luxury Side). Both the room and bathroom were dated and would benefit from a refurbishment, cleaned on a daily basis. The room they have me the toilet constantly ran the whole night, when k sleeper in I was greeted by a bunch of mosquitoes I literally had about 19 bites. A map of the hotel and facilities would be benificial on checkin. While I wouldnt put it at a 4.5 to 5 Star, its got something for everyone.
Their Saturday night theme is Jamaican and man, did we feast on oxtail and curry goat. We had 11 people in our party but they would only bring cutlery for maybe 7 or 8! Nearby attractions include Green Grotto Caves (1.7 miles), Sharkies Beach (3.2 miles), and Puerto Seco Beach (3.4 miles). We are happy to tip and did on several occasions, but that is our choice, hence she got nothing! That was not the case this time and I will not be coming back. I ordered the burger which on the menu said with brioche bun and caramelised onions. Families who want to return home with plenty of memories from their exploration of a new culture and get the most from their visit to Jamaica, but with all the comforts of a hotel of this kind.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Reverse telephone number search helps find a business or person by enetering a phone number or fax number. What food & drink options are available at Bahia Principe Grand Jamaica?
They all work very hard, and they don't earn a great deal but they mostly have a smile on their face when serving you. Rooms pleasant and clean. People, if youre going to complain about food options, either bring your own, or better yet, dont go! The staff were always polite and helpful and would endeavour to help with shortages of crockery and cutlery.
Our room was not ready yet, and they told us to come back after lunch. Bedding requests are based on availability and cannot be guaranteed. Best Regards, Kimberly Watson Online Reputation Coordinator Bahia Principe Grand Jamaica, Hotel Scheduled a shuttle to the airport for me that never came, The priveledge club scheduled an airport shuttle for me and my family to the airport to return home.
If you had to go to reception to make a request for anything or make a complaint you felt like you werent being taken seriously, customer service and care was nonexistent. Coming in from the pool or beach and sweating while you are eating is not my idea of a resort vacation. I feel they just need to get some basic stuff right to enhance the experience. Asking for extra cutlery or spoons was not made easy. The buffet and snack bar has everything, and they are not repetitive at all. There was a good variety of food every evening. Lots of happy memories made. Yes, dry cleaning and laundry service are offered to guests. Indicates an external site that may or may not meet accessibility guidelines. Try different world cuisines and traditional Jamaican dishes in the buffet or in the specialty restaurants.
There were some other great staff too but I didnt get their names. Oh and lastly the pools my friend got a big gash in his foot from in the pool not to mention I went to step in and there was this film floating in the water looking like vomit and other things! If plans on going THERE CHANGE THEM .. you will be very disappointed and uncomfortable.
One thing that was annoying was the cleaner in my daughters room 18404 on a daily basis asked her for money.
All your observations have been forwarded to the Management of the resort as the guests satisfaction is our priority and rest assured, we will be constantly striving to the excellence in our services. This company has no reviews.
Bedding requests are based on availability and cannot be guaranteed. When you return to the UV site, youll be able to conveniently sign in with MileagePlus. Please try again later. Reservations required and dress code applies. Most of the employees were kind and gracious but you could tell from the service that they were seriously understaffed.
The best one is by the snack bar/Childrens area.
Tropical parties, scavenger hunts, Olympic games, contests, karaoke, theme nights. Service is horrible, rooms are terrible, 90% of the staff could care less if your enjoying it time. had been bought out or taken over by new management.
Due to rapid changes in prices and availability, we need to update this page to make sure you see the most up-to-date information. CHECK IN: On arrival, there was a bit of a wait to check in. There are more places to choose from in the, bahia principe jamaica, grand bahia principe jamaica, gran bahia jamaica, gran bahia principe jamaica hotel, grand bahia jamaica, bahia jamaica, gran bahia principe runaway bay jamaica, gran bahia principe jamaica resort.
The shower pressure was perfect. Are pets allowed at Bahia Principe Grand Jamaica? Drinking chocolate running out at 9am! Mikado A la carte Japanese cuisine restaurant for dinner. Occupancy limits: 3 adults, 2 children, 4 total. It's what you make of it.
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Breezes Runaway, a golf course with 18 holes, is only 5 minutes from the hotel.
the beach. Satisfying our Guests is our principal aim. The nude beach is not the prettiest. I see many reviews shouting out certain staff members. A little respect goes a long way.
Nardelee did a wonderful job cleaning our room daily, she was amazing!! I was told that they didnt have any rags clean and they would bring some. By that point, they started putting things away and the servers barely came to our table. Not to mention my mum left her slippers in the room, after room change. BASICS!! Dolce Vita A la carte Italian cuisine restaurant for dinner. Modal window opened. Does Bahia Principe Grand Jamaica offer any business services?
This is not acceptable.
So sick of reading reviews about food quality and quantity. But they were.
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. UNPROFESSIONAL AS WELL! If you wish to reserve a separate air seat for your infant, please enter the age of the infant as 1 and make Choose from the international buffet, Gourmet Don Pablo, Italian Dolce Vila, Japanese Mikado, and the Knife Steakhouse. All six of us received cold food (not even warm). Unacceptable and invasion of someones space. The fire show at the beach was fun. FREE, unlimited WI-FI throughout all areas of our hotels, Please contact the hotel for additional information regarding business services (gebgroupsbpjam@bahia-principe.com). It is a pleasure to know that you enjoyed our services, and amazing staff during your vacation. Buffets were average but the beach buffet is worth the extra five minute walk!! Maximum of 2 children through age 1 stay free in existing beds with at least 2 adults. I went back to the desk asked for a room change they told me that I couldnt be switched until the next morning the bed felt like I was sleeping on the concrete my leg went numb after sleeping in it my whole body sore. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
It should be done early morning or evening.
I paid a lot of money to be part of their priveledge club and they were no help with this situation.
Best Regards Roanna Clough Bahia Principe Grand Jamaica, Lets start with the lobby so hot the fans felt as though they were blowing hot air on you.. the check in process the ladies behind the desk were very uncaring and just outright rude. The Knife was good too.
I will not be back to the resort that scheduled this shuttle for me. try again later" we left to go for breakfast when we returned room had been cleaned with no replacement towels and our two dirty ones was still there. On day 7 a bed arrived only for it to be a small cot (the children were 7 years old!!)
Contact gebweddingsbpjam@bahia-principe.com for more information. Escape will cancel and close the window. We were travelling with family members who had 2 young children. How does one use one rag one to wash they ass and their face is what I asked.
or the turquoise waters of the ocean. Dear Guest, Thank you for your comments. Sometimes our room was not given any fresh towels, or the full complement of towels was not left this was sometimes a daily occurrence. Great time! The pop was stocked everyday. We was pleasantly greeted and offered welcomed drinks. 60 Main Street, Ocho Rios, St. Ann, Jamaica, W.I., Make sure everyone can find your business online. Dont waste your money, try another hotel for a better experience. One morning we had to endure a power washer which was cleaning the wedding area.
Water sports is free, so we did kayak a few days. Kevin and his team work extremely hard to keep holidaymakers entertained during the day and evening. We asked for an extra blanket, but got a thin sheet instead, or you could just wear warm pjs. Please see our partners for more details. The buffet was often at capacity with a long line to get seated or they would tell you to walk to the beach buffet (which is not a short walk and is not air conditioned). Food at the buffet leaves much to be desired. Their beef patties are the best I had all week. Reservations required and dress code applies. ALG Vacations Corp. is the tour operator for United Vacations. Id say 3 out 10 of the staff were pleasant to us. Runaway Bay, St Ann The 848 Junior Suites of this resort feature hydro massage tubs and beautiful views of the garden and pools Is parking available at Bahia Principe Grand Jamaica? The pasta was amazing!!! At this point I just gave up trying.
He chased her in the hall and that was her excuse. Nightly show and activies, dance club and Karaoke bar. Check in very smooth. clean, we called to see if we could switch to 2 beds, but no one was answering the front desk, so we just said forget it and decided to just go with it, not like were spending the entire stay in the room. Hmm thats weird! We are looking forward to hosting you again in the near future to experience our new services. If found attending a convention, guests may be subject to higher room rates upon arrival. The staff in the buffet work really hard and you can tell its a stressful environment, its not their fault, its management that need to look at this and how it can be improved. I do not understand why people complain. Which room amenities are available at Bahia Principe Grand Jamaica? I am happy to know that you chose us for your stay, while on vacation at our beautiful resort.
Our shuttle was 1.5 hours late. FOOD/DRINK: There is something for everyone. They have entertainment at the main section and while we stayed away from crowds for the most part, it was a riot listening/watching from a distance. All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff, A family of 8, our holiday had been cancelled twice because of covid.
Ut tota lorem mea. We had to return to the booth 4 times to get our pick-up time. If this form contains invalid entries, the focus will move to the first invalid field upon clicking this button. OK, lets try the dining area. day that you arrive you can use the Bahia Principe app and book right from your room.
The rooms are very dated, and in need of an upgrade. The fridge was restocked daily so always had soft drinks, beer or water available. Children 2 - 12 will be surcharged. Search with the last 7 digits of a phone number to find a specific listing They used a company called Coming2. more.
Theyre wasnt no entertainment the beach/ pool towels was like pulling teeth out a rock they only gave if you damn eat begged for them even after you gave up your towel card. Firstly, I do want to recommend you book Club MoBay. I told them Im not leaving the front desk until I receive clean tags and towels. There is a general feel that the staffs are not happy and it is reflected in their service to guests.
Experience at this point had been great. The drinks are amazing and wowza, they do not skimp on the alcohol. The other beaches are a bit rocky, but still beautiful, nonetheless. We had an amazing vaca. Hardly any Jamaican dishes, no plantain no ackee and saltfish for the whole 2 weeks. That should not be tolerated at all and thats not a good look! Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Therefore we would like to facilitate the reservations process with our telephone reservations service. They need more activities for adults and emplhasis that the kids have no curfews. She was coming back in a timely manner, giving a sweet and genuine attitude, as well as amazing energy ! There were a few guests being raunchy, and the MC got on the mic and asked for them to behave and be respectful as there were children and families around, so kudos to them!
Unfortunately lack of staffing at the bar led to long wait times. The water they served was like sink water like warm and the glasses were filthy:the snacks bar restaurant had flies all over the food they never even cared.
Please rest assured that this feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.
It is a Victorian style hotel, located right on the beach, on one of the most fantastic islands in the world, Jamaica.
Nothing like dancing under the moon and stars.
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Orquidea Main restaurant for breakfast, lunch and themed dinners. We're finding the best Flights and Hotels for your vacation now. Facilities and services 3 lake-style connecting pools with 2 areas for children 3 Jacuzzis Large sun terrace with gardens, sun umbrellas and loungers BAHIA SPA (additional charge) Sports facilities: gym, 2 tennis courts, volleyball court, football pitch Water activity centre Pool and beach towel service WiFi access in the lobby (24h per day free of charge) and in rooms (additional charge) Wedding gazebo 2 buffet-style main restaurants and 5 speciality restaurants 4 Bars Snack bar Entertainment amphitheatre Meeting and convention room The 18 hole Breezes Runaway golf course is just 5 minutes from the hotel. When we got to our room, the room was nice big and clean with enough bed space and bathroom items we all needed, however the balcony view was restricted and all we could see was don Pablo restaurant.
We sincerely apologize for disappointments at this time because it certainly does not reflect the commitment and the quality that we have exhibited for many years. She made the restaurant so much more enjoyable !
We always got great seats there. The lobby was beautiful checkin was very quick and painless, our rooms we clean and smelling fresh. May I use this opportunity to thank you again for choosing Bahia Principe Jamaica Resorts to be your holiday destination in the Caribbean.
The topping on the cake was the beach party when I asked could I sit down they told me the sections were reserved but it was a bunch of kids under the age of 12 sitting with bottles of liquor and not and adult in sight! DISGUSTING RATES A 0 outta a 0, Dear Tinna Holt, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Nice powder sand, beautiful aqua water.
We stayed a week and are already looking at booking another week very soon. Room Requests are not guaranteed. Grounds maintenance was done at the most ridiculous times.
This is a very big resort so takes a few days to find everything that is available. 1 hour per day free (subject to availability and Upon request,) paddle surf, kayaks, tennis, catamarans for hire, snorkeling. As to Disney photos, logos, properties: Disney/Pixar.
Went to lost and found twice including when we checked out and it was not handed in.
We got to our room and, again, all seemed well. Kind Regards, Kimberly Watson, This was the second time my husband and I stayed at the Bahia Principe Grand!
In my head I will be filling for a partial refund because they do not stand for what they show online. POOL: The pool is massive. Upon arrival lovely welcome cold drink, luggage sorted by a porter and taken to our rooms. Don't believe the whiners. The staff all work very hard, the cleaners, waiting staff, gardners, lifeguards, entertainment, all of them. Piscis Alternate main buffet restaurant offering breakfast and lunch by the beach. We are grateful for your recognition of our team member, for being of great service to you during your vacation. I have returned because Ive had good experiences and great service. BEACH: There are several beaches on property. The steaks were cooked to perfection. There is room for improvement at this Hotel in a few areas which the management should be working on. Our favourite by far was Dolce Vita. Apparently no shuttle was every scheduled for us and they kept lying and telling us it was late. We regret that we were unable to exceed your expectations, as it certainly does not reflect the commitment and the quality that we have exhibited for many years.
Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel. Reservations with 2 double beds will be on request and will not be confirmed until arrival to the hotel. We travelled May 10-17. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. THIS IS NOT A RELIABLE COMPANY! The building with the buffet didnt have the air conditioning on or it was not working properly. Search with the last 4 digits of a phone number to view all listings with phone numbers containing that portion. There was lot of beach chairs. Dear Guest, Thank you for taking the time out to share your comments, we want to express how truly sorry we are that you encounter in that situation. UNACCAPETABle. If you need help, contact us by phone or EMAIL US, International entertainment program for adults and children. We were very late to the airport. The Bahia Principe Grand Jamaica is a Victorian-style hotel located right on the beach of one of the most fantastic islands in the world, Jamaica. Grand Bahia Principe Jamaica - company profile is confirmed by company owner / representative person / directory administrator. Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment. The Knife A la carte Steakhouse restaurant for dinner. It reminded me of a lake.
Bedding:1 king bed or 2 double beds. Here is a breakdown of our stay. I wouldnt believe it for a second. I would suggest though, to bring a blanket as the room tends to get cold even with the AC off. http://www.bahia-principe.com/en/hotels/runaway/resort-jamaica/, Bahia Principe Grand Jamaica Contact Number, Bahia Principe Grand Jamaica Email Address, Grand Bahia Principe Runaway Bay Contact Number, Glowing Star Elite Training Institute GSET. Sending you our Warmest Regards, Kimberly Watson Online Reputation Coordinator, DO NOT STAY HERE Despite this warning we had an amazing holiday however we would not spend our hard earned money to return here. We will contact you shortly when your listing has been removed. BIG SHOUT. Minimum night stay restrictions may apply. In this public forum and being unsure of your identity we are not able to comment further. Be the first to share your experiences! Copyright 2022 United Vacations CST 2139014-20 When they did provide curry goat and oxtail, it was very bony and fatty, never much meat.
Best Regards, Kimberly Watson Online Reputation Coordinator Bahia Principe Grand Jamaica. The Japanese is the best in my opinion. Yes, free parking is available to guests. I didnt see not one oxtail or a bit of curry the only good thing I did get was a drink in the lobby bar and that was because I added my own liquor. Convention Policy -Individuals attending a convention cannot book this property for their stay.
Taxes and fees that are shown are estimates only. Occupancy limits: 3 adults, 2 children, 4 total. We review the incidence and deeply regret the situation; our staff always tries to give the best possible experience to the guests; and we give the proper follow up to all the requests and necessities during the stay of our customers. The safe in the room didnt work. Up to 2000 bonus award miles for United First & United Business.
We were through the lines within 10 minutes. It wasnt until day 4 that the AC was fixed despite reception telling us this would be a priority. One thing I can say food is plentiful and drinks in abundance (except for cranberry juice apparently) however after saying that the food didn't taste the greatest and I diffinately could of gotten better tasti g food and better costumer service skills for far less. Its spacious enough so youre not all up someones space (which is what I prefer in these times). Then to top it off the waiter we had was unapproachable and rude with no customer service skills. It is indeed a great pleasure to learn that you have enjoyed your stay at our resort; Your kind words have been shared with the team, they were happy to know they continue to create memorable experiences with our valued guests. The food is good too. The carpet in the hallways should be tore up and the elevators can sound a bit scary.
I first inquired about the adult only side in which they said there werent any rooms available they were booked to capacity. Dirty plates and cups left in hallways overnight and during the day, not collected for hours. Bahia Principe features customized services with a personal wedding planner to help ease your worries and Claim your listing for free to respond to reviews, update your profile and much more. Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.
The welcome drink really helps. Food at restaurants is OK but with service bring so bad be prepared to spend 3 hours or more for dinner. The pool area is lively with music and entertainment. Its a trash resort save your money and find somewhere else to spend your precious vacation time and money!
The nightly shows are repeated each week so if your there for two weeks it is repetitive.
It was clear that loyalty is meaningless from the onset when they didnt have the rooms we requested (including a room on the first floor which I needed for my elderly father who has mobility issues) and the check-in process was about an hour. Create your dedicated company page on, By continuing past this page, you agree to our. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Whether it was at the buffet, the bars, the towel hut, reception and the list goes on. The food at the specialty restaurants were good with the exception of The Knife.
I requested for 4 towels again which again we was given 2 and left with 1 dirty one. Sports: soccer, volleyball, pool, darts, table tennis, water polo, gym, 3 dinners in la carte restaurants per week of stay (reservation and formal dress required), Diving lesson in the pool (subject to availability and upon request, a lesson per person per stay). Quo ei maluisset persecuti, iriure theophrastus deterruisset duo ut.
I requested a room change with a better view if possible, which I was granted the following day due to the hotel being fully booked. On first impressions the hotel was grand and clean.
Would you like us to send you special offers, deals and other savings? We were moved to a new room that felt like we were walking two miles to get to it the phone didnt work, and we had to keep going to the desk to ask for towels and wash rag. Original hotel not available for our dates, so with careful consideration we chose the Grand Bahia. Reverse Phone Number Search Tips: Does Bahia Principe Grand Jamaica have airport transportation? This resort is great. It makes a huge difference bypassing lines for Customs, which was insane on both arrival and departure. The pictures are not the least bit of what you see. Plates and spoons were very hard to come by. The view from the 5th floor was breathtaking. Are there opportunities to exercise at Bahia Principe Grand Jamaica? Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions. We went early and laid our towels and went for breakfast, which was what most people were doing. If anything, from what we witnessed, it was the tourists/guests that were rude, and ignorant.
Had problems with towels a few times not being replaced. Jamaica Business Directory - Jamaica Index! Montego Bay, Jamaica - Sangster (MBJ): 39 miles. Once again there was a problem with crockery and cutlery, and also certain food items running out and not being replenished very quickly. In fact there were no ground floor rooms on the property so my father had to move rooms the next day. Adults Only and Adult Friendly Resorts Jamaica, Hotels near Robb's Sunshine Tour & Taxi Service, Hotels near Rick's Tours and Taxi Services. This has not been a present experience and i could diffinately say more but needless to say this was my 1st and diffinately my last time going to this hotel i would actually give. We did book 3 A la Cartes. Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to improve the quality service at our hotel. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacation at our hotel. I want to give every single person that works there the highest praise possible. They damn near but your head off if you asked any questions then I caught them one night offer this Caucasian couple a complimentary stay at the adult side because they were unhappy with their room and when I inquired they tried to say I didnt hear that when me and a few other guest were saying the same thing. The lady that checked me in was very friendly, nice and always smilling. The la carte restaurants book up fast so I suggest booking them on the very first. Guaranteed best prices on Caribbean Vacations. Garden Grill Alternate main buffet restaurant offering breakfast and lunch.
with Coming2. Their room was missing a bed, this was reported straight away numerous times. We went to Dolce Vita, The Knife and Rodizio (on Luxury Side). Both the room and bathroom were dated and would benefit from a refurbishment, cleaned on a daily basis. The room they have me the toilet constantly ran the whole night, when k sleeper in I was greeted by a bunch of mosquitoes I literally had about 19 bites. A map of the hotel and facilities would be benificial on checkin. While I wouldnt put it at a 4.5 to 5 Star, its got something for everyone.
Their Saturday night theme is Jamaican and man, did we feast on oxtail and curry goat. We had 11 people in our party but they would only bring cutlery for maybe 7 or 8! Nearby attractions include Green Grotto Caves (1.7 miles), Sharkies Beach (3.2 miles), and Puerto Seco Beach (3.4 miles). We are happy to tip and did on several occasions, but that is our choice, hence she got nothing! That was not the case this time and I will not be coming back. I ordered the burger which on the menu said with brioche bun and caramelised onions. Families who want to return home with plenty of memories from their exploration of a new culture and get the most from their visit to Jamaica, but with all the comforts of a hotel of this kind.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Reverse telephone number search helps find a business or person by enetering a phone number or fax number. What food & drink options are available at Bahia Principe Grand Jamaica?
They all work very hard, and they don't earn a great deal but they mostly have a smile on their face when serving you. Rooms pleasant and clean. People, if youre going to complain about food options, either bring your own, or better yet, dont go! The staff were always polite and helpful and would endeavour to help with shortages of crockery and cutlery.
Our room was not ready yet, and they told us to come back after lunch. Bedding requests are based on availability and cannot be guaranteed. Best Regards, Kimberly Watson Online Reputation Coordinator Bahia Principe Grand Jamaica, Hotel Scheduled a shuttle to the airport for me that never came, The priveledge club scheduled an airport shuttle for me and my family to the airport to return home.
If you had to go to reception to make a request for anything or make a complaint you felt like you werent being taken seriously, customer service and care was nonexistent. Coming in from the pool or beach and sweating while you are eating is not my idea of a resort vacation. I feel they just need to get some basic stuff right to enhance the experience. Asking for extra cutlery or spoons was not made easy. The buffet and snack bar has everything, and they are not repetitive at all. There was a good variety of food every evening. Lots of happy memories made. Yes, dry cleaning and laundry service are offered to guests. Indicates an external site that may or may not meet accessibility guidelines. Try different world cuisines and traditional Jamaican dishes in the buffet or in the specialty restaurants.
There were some other great staff too but I didnt get their names. Oh and lastly the pools my friend got a big gash in his foot from in the pool not to mention I went to step in and there was this film floating in the water looking like vomit and other things! If plans on going THERE CHANGE THEM .. you will be very disappointed and uncomfortable.
One thing that was annoying was the cleaner in my daughters room 18404 on a daily basis asked her for money.
All your observations have been forwarded to the Management of the resort as the guests satisfaction is our priority and rest assured, we will be constantly striving to the excellence in our services. This company has no reviews.
Bedding requests are based on availability and cannot be guaranteed. When you return to the UV site, youll be able to conveniently sign in with MileagePlus. Please try again later. Reservations required and dress code applies. Most of the employees were kind and gracious but you could tell from the service that they were seriously understaffed.
The best one is by the snack bar/Childrens area.
Tropical parties, scavenger hunts, Olympic games, contests, karaoke, theme nights. Service is horrible, rooms are terrible, 90% of the staff could care less if your enjoying it time. had been bought out or taken over by new management.
Due to rapid changes in prices and availability, we need to update this page to make sure you see the most up-to-date information. CHECK IN: On arrival, there was a bit of a wait to check in. There are more places to choose from in the, bahia principe jamaica, grand bahia principe jamaica, gran bahia jamaica, gran bahia principe jamaica hotel, grand bahia jamaica, bahia jamaica, gran bahia principe runaway bay jamaica, gran bahia principe jamaica resort.
The shower pressure was perfect. Are pets allowed at Bahia Principe Grand Jamaica? Drinking chocolate running out at 9am! Mikado A la carte Japanese cuisine restaurant for dinner. Occupancy limits: 3 adults, 2 children, 4 total. It's what you make of it.
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Breezes Runaway, a golf course with 18 holes, is only 5 minutes from the hotel.
the beach. Satisfying our Guests is our principal aim. The nude beach is not the prettiest. I see many reviews shouting out certain staff members. A little respect goes a long way.
Nardelee did a wonderful job cleaning our room daily, she was amazing!! I was told that they didnt have any rags clean and they would bring some. By that point, they started putting things away and the servers barely came to our table. Not to mention my mum left her slippers in the room, after room change. BASICS!! Dolce Vita A la carte Italian cuisine restaurant for dinner. Modal window opened. Does Bahia Principe Grand Jamaica offer any business services?
This is not acceptable.
So sick of reading reviews about food quality and quantity. But they were.
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. UNPROFESSIONAL AS WELL! If you wish to reserve a separate air seat for your infant, please enter the age of the infant as 1 and make Choose from the international buffet, Gourmet Don Pablo, Italian Dolce Vila, Japanese Mikado, and the Knife Steakhouse. All six of us received cold food (not even warm). Unacceptable and invasion of someones space. The fire show at the beach was fun. FREE, unlimited WI-FI throughout all areas of our hotels, Please contact the hotel for additional information regarding business services (gebgroupsbpjam@bahia-principe.com). It is a pleasure to know that you enjoyed our services, and amazing staff during your vacation. Buffets were average but the beach buffet is worth the extra five minute walk!! Maximum of 2 children through age 1 stay free in existing beds with at least 2 adults. I went back to the desk asked for a room change they told me that I couldnt be switched until the next morning the bed felt like I was sleeping on the concrete my leg went numb after sleeping in it my whole body sore. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
It should be done early morning or evening.
I paid a lot of money to be part of their priveledge club and they were no help with this situation.
Best Regards Roanna Clough Bahia Principe Grand Jamaica, Lets start with the lobby so hot the fans felt as though they were blowing hot air on you.. the check in process the ladies behind the desk were very uncaring and just outright rude. The Knife was good too.
I will not be back to the resort that scheduled this shuttle for me. try again later" we left to go for breakfast when we returned room had been cleaned with no replacement towels and our two dirty ones was still there. On day 7 a bed arrived only for it to be a small cot (the children were 7 years old!!)
Contact gebweddingsbpjam@bahia-principe.com for more information. Escape will cancel and close the window. We were travelling with family members who had 2 young children. How does one use one rag one to wash they ass and their face is what I asked.
or the turquoise waters of the ocean. Dear Guest, Thank you for your comments. Sometimes our room was not given any fresh towels, or the full complement of towels was not left this was sometimes a daily occurrence. Great time! The pop was stocked everyday. We was pleasantly greeted and offered welcomed drinks. 60 Main Street, Ocho Rios, St. Ann, Jamaica, W.I., Make sure everyone can find your business online. Dont waste your money, try another hotel for a better experience. One morning we had to endure a power washer which was cleaning the wedding area.
Water sports is free, so we did kayak a few days. Kevin and his team work extremely hard to keep holidaymakers entertained during the day and evening. We asked for an extra blanket, but got a thin sheet instead, or you could just wear warm pjs. Please see our partners for more details. The buffet was often at capacity with a long line to get seated or they would tell you to walk to the beach buffet (which is not a short walk and is not air conditioned). Food at the buffet leaves much to be desired. Their beef patties are the best I had all week. Reservations required and dress code applies. ALG Vacations Corp. is the tour operator for United Vacations. Id say 3 out 10 of the staff were pleasant to us. Runaway Bay, St Ann The 848 Junior Suites of this resort feature hydro massage tubs and beautiful views of the garden and pools Is parking available at Bahia Principe Grand Jamaica? The pasta was amazing!!! At this point I just gave up trying.
He chased her in the hall and that was her excuse. Nightly show and activies, dance club and Karaoke bar. Check in very smooth. clean, we called to see if we could switch to 2 beds, but no one was answering the front desk, so we just said forget it and decided to just go with it, not like were spending the entire stay in the room. Hmm thats weird! We are looking forward to hosting you again in the near future to experience our new services. If found attending a convention, guests may be subject to higher room rates upon arrival. The staff in the buffet work really hard and you can tell its a stressful environment, its not their fault, its management that need to look at this and how it can be improved. I do not understand why people complain. Which room amenities are available at Bahia Principe Grand Jamaica? I am happy to know that you chose us for your stay, while on vacation at our beautiful resort.
Our shuttle was 1.5 hours late. FOOD/DRINK: There is something for everyone. They have entertainment at the main section and while we stayed away from crowds for the most part, it was a riot listening/watching from a distance. All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff, A family of 8, our holiday had been cancelled twice because of covid.
Ut tota lorem mea. We had to return to the booth 4 times to get our pick-up time. If this form contains invalid entries, the focus will move to the first invalid field upon clicking this button. OK, lets try the dining area. day that you arrive you can use the Bahia Principe app and book right from your room.
The rooms are very dated, and in need of an upgrade. The fridge was restocked daily so always had soft drinks, beer or water available. Children 2 - 12 will be surcharged. Search with the last 7 digits of a phone number to find a specific listing They used a company called Coming2. more.
Theyre wasnt no entertainment the beach/ pool towels was like pulling teeth out a rock they only gave if you damn eat begged for them even after you gave up your towel card. Firstly, I do want to recommend you book Club MoBay. I told them Im not leaving the front desk until I receive clean tags and towels. There is a general feel that the staffs are not happy and it is reflected in their service to guests.
Experience at this point had been great. The drinks are amazing and wowza, they do not skimp on the alcohol. The other beaches are a bit rocky, but still beautiful, nonetheless. We had an amazing vaca. Hardly any Jamaican dishes, no plantain no ackee and saltfish for the whole 2 weeks. That should not be tolerated at all and thats not a good look! Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Therefore we would like to facilitate the reservations process with our telephone reservations service. They need more activities for adults and emplhasis that the kids have no curfews. She was coming back in a timely manner, giving a sweet and genuine attitude, as well as amazing energy ! There were a few guests being raunchy, and the MC got on the mic and asked for them to behave and be respectful as there were children and families around, so kudos to them!
Unfortunately lack of staffing at the bar led to long wait times. The water they served was like sink water like warm and the glasses were filthy:the snacks bar restaurant had flies all over the food they never even cared.
Please rest assured that this feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.
It is a Victorian style hotel, located right on the beach, on one of the most fantastic islands in the world, Jamaica.
Nothing like dancing under the moon and stars.
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Orquidea Main restaurant for breakfast, lunch and themed dinners. We're finding the best Flights and Hotels for your vacation now. Facilities and services 3 lake-style connecting pools with 2 areas for children 3 Jacuzzis Large sun terrace with gardens, sun umbrellas and loungers BAHIA SPA (additional charge) Sports facilities: gym, 2 tennis courts, volleyball court, football pitch Water activity centre Pool and beach towel service WiFi access in the lobby (24h per day free of charge) and in rooms (additional charge) Wedding gazebo 2 buffet-style main restaurants and 5 speciality restaurants 4 Bars Snack bar Entertainment amphitheatre Meeting and convention room The 18 hole Breezes Runaway golf course is just 5 minutes from the hotel. When we got to our room, the room was nice big and clean with enough bed space and bathroom items we all needed, however the balcony view was restricted and all we could see was don Pablo restaurant.
We sincerely apologize for disappointments at this time because it certainly does not reflect the commitment and the quality that we have exhibited for many years. She made the restaurant so much more enjoyable !
We always got great seats there. The lobby was beautiful checkin was very quick and painless, our rooms we clean and smelling fresh. May I use this opportunity to thank you again for choosing Bahia Principe Jamaica Resorts to be your holiday destination in the Caribbean.
The topping on the cake was the beach party when I asked could I sit down they told me the sections were reserved but it was a bunch of kids under the age of 12 sitting with bottles of liquor and not and adult in sight! DISGUSTING RATES A 0 outta a 0, Dear Tinna Holt, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Nice powder sand, beautiful aqua water.
We stayed a week and are already looking at booking another week very soon. Room Requests are not guaranteed. Grounds maintenance was done at the most ridiculous times.
This is a very big resort so takes a few days to find everything that is available. 1 hour per day free (subject to availability and Upon request,) paddle surf, kayaks, tennis, catamarans for hire, snorkeling. As to Disney photos, logos, properties: Disney/Pixar.
Went to lost and found twice including when we checked out and it was not handed in.
We got to our room and, again, all seemed well. Kind Regards, Kimberly Watson, This was the second time my husband and I stayed at the Bahia Principe Grand!
In my head I will be filling for a partial refund because they do not stand for what they show online. POOL: The pool is massive. Upon arrival lovely welcome cold drink, luggage sorted by a porter and taken to our rooms. Don't believe the whiners. The staff all work very hard, the cleaners, waiting staff, gardners, lifeguards, entertainment, all of them. Piscis Alternate main buffet restaurant offering breakfast and lunch by the beach. We are grateful for your recognition of our team member, for being of great service to you during your vacation. I have returned because Ive had good experiences and great service. BEACH: There are several beaches on property. The steaks were cooked to perfection. There is room for improvement at this Hotel in a few areas which the management should be working on. Our favourite by far was Dolce Vita. Apparently no shuttle was every scheduled for us and they kept lying and telling us it was late. We regret that we were unable to exceed your expectations, as it certainly does not reflect the commitment and the quality that we have exhibited for many years.
Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel. Reservations with 2 double beds will be on request and will not be confirmed until arrival to the hotel. We travelled May 10-17. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. THIS IS NOT A RELIABLE COMPANY! The building with the buffet didnt have the air conditioning on or it was not working properly. Search with the last 4 digits of a phone number to view all listings with phone numbers containing that portion. There was lot of beach chairs. Dear Guest, Thank you for taking the time out to share your comments, we want to express how truly sorry we are that you encounter in that situation. UNACCAPETABle. If you need help, contact us by phone or EMAIL US, International entertainment program for adults and children. We were very late to the airport. The Bahia Principe Grand Jamaica is a Victorian-style hotel located right on the beach of one of the most fantastic islands in the world, Jamaica. Grand Bahia Principe Jamaica - company profile is confirmed by company owner / representative person / directory administrator. Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment. The Knife A la carte Steakhouse restaurant for dinner. It reminded me of a lake.
Bedding:1 king bed or 2 double beds. Here is a breakdown of our stay. I wouldnt believe it for a second. I would suggest though, to bring a blanket as the room tends to get cold even with the AC off. http://www.bahia-principe.com/en/hotels/runaway/resort-jamaica/, Bahia Principe Grand Jamaica Contact Number, Bahia Principe Grand Jamaica Email Address, Grand Bahia Principe Runaway Bay Contact Number, Glowing Star Elite Training Institute GSET. Sending you our Warmest Regards, Kimberly Watson Online Reputation Coordinator, DO NOT STAY HERE Despite this warning we had an amazing holiday however we would not spend our hard earned money to return here. We will contact you shortly when your listing has been removed. BIG SHOUT. Minimum night stay restrictions may apply. In this public forum and being unsure of your identity we are not able to comment further. Be the first to share your experiences! Copyright 2022 United Vacations CST 2139014-20 When they did provide curry goat and oxtail, it was very bony and fatty, never much meat.