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Using this rack will minimize the aerodynamic drag normally associated with roof top tents by keeping it largely below the roof-line. If you are interested in allowing us to use your vehiclefor a prototypeyou will receive a. With either the standard width brackets, which allow up to 1.4" of clearance for tonneau, or the wide width option that helps with wide tonneau covers and softtopper applications. & Xtrusion Designs are trademarks of Xtrusion Designs LLC. Include the products you would like to order, full name, and address and we will get you an estimate. Alternatively you can take it all apart to store in a 6"x6"x60" area! We recommend you do not plan a trip around your rack. Therefore, here's an FAQ page withimportant information that hopefully will answer all your questions. Provide the items you would like to order with your full address for an accurate quote. Please contact us directly via email at Support@uptopoverland.com for rates. - The product was a gift. Please take photos of the box on the pallet exactly as it arrives. *Exceptions Apply. As a matter of fact, we never see it. If you do not receive shipping confirmation from us within six business days of your order feel free to follow up with us at info@offroadtents.com. The low-height version of our Jeep Gladiator Bed Rack, deemed the M.A.S.S. Drivers and carriers might try to re-deliver the same exact item the next day, if they do, REFUSE it once again, and follow the same procedure. It'll let you know in detail how to inspect a package before signing it off. Prinsu Toyota Tacoma Cab Rack - 2nd & 3rd Gen - 2005-2022, Prinsu Toyota 4Runner - 5th Gen - Full Roof Rack - Non-Drill, Guana Equipment Wanaka 55" Roof Top Tent Setup With XL Annex, Quick Release Roof Top Tent Mount Kit - Front Runner, Smittybilt Overlander XL Roof Top Tent - 4 Person Capacity. Attach your rooftop tent, awning, Molle panels, Roto PaxTM, Hi-Lift, Traction boards, Mountain Bike, Quick fist mounted shovel, pressurized solar water tank, off-road lights, and much more. Some times packages might be shipped from different places, so you might receive a box with the extrusion components and separate box for the brackets. Don't open it, don't install or use the item. We have many accessory mount plates available for most common items, as well as a modular, universal mount plate. If the case is you order a product with a lead time of 4 to 32 weeks, we will ask for your written confirmation and consent to proceed with the order.

- My order got damaged during shipping. That means, the ground shipping UPS or FedEx trucks you see around, they're not really able to carry a roof top tent. Small tabs are easily removable allowing the scenePODS to be added as you determine the need for them without the need for cutting on your new roof rack. The XTR1 provides far more mounting options than any other rack on the market without any drilling.When it comes time to add an accessory simply drop in your t-slot nut and mount your item using a stainless hex bolt.

- Can I change my orders shipping designation after I placed my order? We do sell Roll-In T-Nut kits for added benefit, and if you want additional Xtrusion to build more things, contact us for a quote! To help us win the claim, take as many pictures as you can and be PATIENT. All dynamic and static testing has been performed. We promise it will be the best price around! So, although not necessary, we recommend it. All hardware for installation is included.

Please bear in mind, carrier websites might take up to 72 hours to update the tracking information, but if the tracking email is sent, is because the item has been picked up by the carrier. Then as seen on the image below, it'll bring up a pop-up, offering different installments. In order for you to return an item these criteria must be met: If the item has a manufacturing defect, it's covered by warranty, or was refused by you when delivered, we do accept returns, free of charge, andwe will take care of it. products, this rack system is built to be extremely flexible and provide a platform upon which you can build your adventures. 30 days. On top of that, we may charge you a restocking fee, which is generally of 20%. Contact us for more details. Shipping Insurance with ShipTection, can be a good idea to quickly solve damaged product issues. Racks are able to hold a roof top tent, gear, and more. We generally start processing your order the same day we receive it. What should I do? We can try, but normally the cost of re-routing the package is quite expensive and not worth it. On other items such as racks, smaller accessories, we charge different shipping fees, but still, it'll be an additional cost, which might be expensive. "I started unwrapping it yesterday. By selectingShipTectionat checkout your order will be protected from damage, loss, or theft*. Our Bed Racks are compatible with most T-Slot Extrusion type hardware, so you are able to expand or get creative by using off-the-shelf components! Of course we do. ShipTectionis a Shipping Insurance and Protection Service that you can purchase at checkout to protect your order from: Thanks to their service you can file a claim for a refund due to a damage or a lost or stolen order. The second thing is to contact the carrier. The structural integrity of the racks far exceeds the weight limit on item you would mount them reasonably. Built in mounting points allow unlimited options for adding accessories. 2022 upTOP Overland - I never received my order and shows that it was delivered.

Some of our products are made on order and have lead times that go from 4 to 32 weeks until they are delivered once the order is placed. You need an RMA because the warehouse guys need to know what an item is and what is related to when it comes in. IF you see clear and noticeable damage to your item, please take pictures of the damage and REFUSE the delivery. These are items that need around 10 weeks to be made, and are only made on order. Selection, Quality, Price and of course most lights are Made in USA! An order is considered shipped the moment we send you an email with the tracking number. If it was dropped at your doorstep, and it's damaged, do NOT open the box, send us pictures immediately, and we will handle it. However, there are some cases with items such as trailers, rock sliders and a few tents where we will charge a flat fee.To look at the shipping fees, CLICK HERE and scroll down to the "Shipping" section. When it comes to Bread, it's quite simple, follow the normal checkout process, Add To Cart>Check Cart>Proceed to Checkout. We have quite a few different payment options: Absolutely. (Think Erector Set!). 4. close. Also, please read more about Warranties HERE. Got to love aluminum. We do, butONLY in some products above $300, and NOT for all brands or all items. First, thank you for the great communication while we were waiting on our products. We already offer you NO TAX on all states except Wyoming, plus we offer Free Shipping onall orders above $300, except trailers. Designed and Manufactured in Kansas! Switched to upTOP because my old rack was not cutting it. If the order ships freight you will need to sign for it. a police report at your local precinct, it usually takes only 15 minutes, and it'll make sure we have evidence of a missing or stolen package, so we can win the claim against the carrier. *Creates gap between tonneau rails and bedrails. For items made on order, such as bumpers or rock sliders, as well as Gobi or CBI products, we don't accept returns. (1) All required fasteners, washers, lock nuts, and spacers are included in the kit. Recommended to use foam strip to seal gap, which is not included in kit. You can choose from 1 inch to 2 inches extra. Please refer to individual Product Pages for most up to date lead times, We are consistently looking to expand our products to more vehicles. When it comes to ground shipping or air, we use mostly UPS, FedEx and even USPS. Top Notch! 30 Day Money Back Guarantee. *Some pictures are shown with accessories. We will gladly help you with that. It then takes us from 2 to 4 business days to get it out the door (please be patient as some of these items are big and bulky and require special boxing and shipment). Please keep in mind the carrier's website might take up to 72 hours to update. we recommend approximately 750lbs as a benchmark for static capacity (weight on rack when parked / sleeping in tent etc). Can be configured to work with SofTopper, Bestop, and many tonneau covers. How do I return it? If you do, contact us first and we'll see what can be done. Anyways, we'll get you the best quote, but you do need to ask us first. Use of T-Nuts into the Slot means you can attach anything. If you order a Gobi rack, the cancellation fee will be of $550. No more than 30 days have gone by since you received it, Product must be unused, and in the original package, We need to get pictures beforehand, to approve the return, We will give you a Return Merchant Authorization number (RMA). - Why can't I return some items that were custom made? If you can see the box IS damaged, please contact us immediately at: info@offroadtents.com or call us at 844-200-3979. Please readfirstHow To Handle Your Order, so you know how to deal with a damaged shipment or package.

- What is the reason I might need to provide pictures of the product prior to shipping? First, thank you for the great communication while we were waiting on our products. We offer some customized orders, or items made on order, for example: bumpers and rock sliders. That way the carrier will send it back and we'll process a new shipment for you. You can also call the carrier's phone number on their website, they can also locate your package with the tracking number we provided. Choose the height and length you need. Yes you can! - If I was approved, when will I get charged? That's an additional service we offer. Here are a few of the benefits: As with all of our M.A.S.S. CLICK HERE TO SEE ALL INSTALL INSTRUCTIONS. Product Type Whether you order from us, or the "guy you know" that has a bunch of these from work! Small tears to the boxes can happen and might not compromise the tent or package, meaning you can accept small tears that don't show clear damage, and are a simple result of being moved around by a few people and trucks. Maintains very good visibility through the back window despite the low overall rack height. You can also click the tracking code on that same page, and it'll lead you to the carrier's website (whether that's UPS, FedEx, etc), where you can paste the tracking number and follow it. We cannot. By purchasing a presale item you are agreeing that the item will be shipped once it has completed production and may not be readily available at this time. As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If it gets sent without an RMA, it makes it harder for us to identify your package, and it can lead to waiting longer before you get refunded. With Diode Dynamics you get the best of both worlds. Tonneau Cover Compatible Bed Racks for the Toyota Tacoma, Jeep Gladiator, Ford F-150 and all other trucks! At the moment, we don't ship to PO boxes, nor do we ship to Military APO/FPO addresses.

We will need pictures of the box. You can remove 16 screws that will free up the BedRack! For more information on shipping times, fees and such, please CLICK HERE and scroll down to the "Shipping" section. Bolts to inside of bed rails or can alternatively be mounted with optional drill-free clamps. Fitment not guaranteed for all tonneau covers. There will be a20% restocking fee plus the cost of shipping the item back to the warehouse it shipped from. Contact us for more details. Therefore, we are forced to charge these cancellation fees. So, once again,we cannot offer Military Discounts store wide. Shoot us an email at Support@XtrusionDesigns.com Therefore, some items, especially tents and trailers, will ship truck freight. But pressure from both sides always leads to a faster solution. MaxTrax is a trademark from Adventure-Imports LLC, RotoPax is a trademark of Great Outdoor Products LLC. All Rights Reserved. If you don't see your tracking updated, please contact us between our working hours, and one of our agents will be able to clear your doubts. This means that the cutout for our 3D scenePOD for Baja Designs is preexisting and powder coated along with the rack parts. If you're approved for financing, it depends on the options either Bread, PayPal or Klarna gave you. The customization of this rack extends beyond that of any other manufacturer. We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. I have never in my life seen something wrapped up so neat and tight! Take pictures of the damages from all possible angles. Also, if you have a "Tri-Fold" type cover, the brackets would fit underneath but the tonneau won't open all the way while the rack is installed. Email us so we can get you a quote and offer you the best option for you! We are unable to apply these promotions retroactively to any orders not placed during the stated time frame. Email us at: info@offroadtents.com or call us at 844-200-3979. BE REMINDED, drivers will try to bully you into accepting a delivery, but if the item is clearly damaged, REFUSE IT. Tonneau Brackets and Bed Rack Attachment Clips, MAX Modular 14" High PRO-MAX Aluminum Bed Rack, Fits the Jeep Gladiator, MAX Modular 18" High PRO-MAX Aluminum Bed Rack, Fits the Jeep Gladiator, MAX Modular 22" High PRO-MAX Aluminum Bed Rack, Fits the Jeep Gladiator, MAX Modular 14" High FULL LENGTH Gladiator PRO-MAX Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular 18" High FULL LENGTH Gladiator PRO-MAX Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular 22" High FULL LENGTH Gladiator PRO-MAX Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular PRO-MAX TOPPER Aluminum Bed Rack, Fits the Jeep Gladiator, MAX Modular Gladiator TopperMax Aluminum Bed Rack, MAX Modular GLADIATOR JT MAX 14" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR JT MAX 18" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR JT MAX 22" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 10" High Steel Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 14" High Steel Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 18" High Steel Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 10" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 14" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 18" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular GLADIATOR MAX 22" High Aluminum Bed Rack, Fits 2019 and up Jeep Gladiators, MAX Modular ALUMAX 24" High Aluminum Bed Rack, Fits Jeep Gladiator, MAX Modular UTILITY RACK for TONNEAU COVERS (URTC), Fits Jeep Gladiator, MAX Modular Cargo Rack, Fits Jeep Gladiator years 2019 to present. As a result, this eats a lot of our margins, and we cannot really offer as many discounts as we'd like to. You can print it at home, or if you don't have a printer, you can print it at the local FedEx or UPS center. We will have some kits available in our product offering, but you can also source from EBAY or AMAZON! After 30 days we won't accept any returns. - Why do I need a return authorization number (RMA)? If you do not like the product, send it back for a refund. However, when we do so, if an items is damaged or lost, we need to go through the standard procedure of placing a claim, which can take up to 90 days to be resolved. Once your order is shipped you will receive an email with tracking information. If it's an item that ships freight (such as a roof top tent), that's a no. 2. Easy bolt together assembly, takes about 45 minutes to install. Jon is a wonder to work with and provides world class customer service. Get a copy or take a picture of the signed delivery receipt that shows the freight loss or damage notation. *Creates gap between tonneau rails and bedrails.

The best thing about our BedRack is the endless possibilities of configuration for Height and some Length variations. Also each package is in the proper condition for transportation according to applicable regulations of the U.S. Department of Transportation and/or international agencies. In some cases yes. After over year of abuse, I couldn't be happier! Then, REFUSE the shipment, note the refusal for damages in the document the driver will give you and it will be sent back for processing. Why? Shipping fees will vary, please check them at checkout or in the Shipping page. While we maintain all components in stock, every kit is cut to order. We are partnering with manufacturers throughout the industry to build mount systems for their products that meet their specific standards for mounts.

Expedited shipping may also be impacted by stock levels and what warehouse the shipment originates. You can decide to take the rack components apart for easy storage. If any of the product(s) appear to be damaged or crushed do not accept delivery. Heavy duty design will easily support large roof top tents and heavy gear. We need 5 business days after receiving the returned item to inspect it, then a refund will be issued, and it will take from 3 to 5 business days for your bank to issue the refund to your account. All presale orders will be fulfilled in the order they are placed. Many Accessories to compliment the design. Please, if you have doubts on what to look for, take a look at How To Handle Your Order. If it's not in stock, we will let you know and you will be made aware of the lead time before you even return yours. If you want to change the address, please email us to info@offroadtents.com IMMEDIATELY, and if you can call us to 844-200-3979 even better. Mount anything from lights, Hi-lift, co2, fire extinguisher, quick-fist, roto-pax, spare tire, roof top tent, etc. We have three financing options: You will be able to check if you're eligible for financing at the product page, no need to go to checkout.

"I really think you have a hit on your hands with this product. Off Road Tentsis proud to partner with ShipTection, a leader in package protection and tracking solutions. It seems plenty rigid.

-If I wasn't approved for financing, what can be done? We first need to receive the original order, inspect it, and once approved for a return, we can exchange it. After you fill it out, Bread will tell you if you're approved, as well as letting you know what the options are! We are also happy to ship to any warehouse in the country, but you will then have to take care o the shipment to your country. All Alpha, Bravo, and TRUSS racks are constructed withaluminum alloy. We do make exceptions different times of the year, so be on the lookout! Shipping is based on where the Bed Rack kit is going. We don't accept returns for products that have been used, installed, unboxed, or damaged by you. We understand we are in an industry where products can be technical, where the items you purchase can be a big investment, and often lead times can be long. It is extremely important that you inspect the box and item for damage BEFORE you sign to receive it. Bear in mind that modifying the original shape and form of the kit that was shipped to you could void the warranty or alter the cargo capacity. Additional accessories and sub-structures ordered would increase shipping costs. We already insure your shipments for free. Please inspect your package for damage prior to signing for it. Depends on the item. Interested in testing or pre-ordering, drop us an email at support@xtrusiondesigns.com, 4 Bedrail Brackets (Connects Uprights to Bedrail), 4 Top Corner Brackets (connects Crossbars and uprights). Then, fill the checkout page with your information, and at the final stage, instead of adding your payment information, choose the option to checkout with Bread, as shown below. Customers rate us 4.7/5 based on 647 reviews. Paired with the Bakflip X4s tonneau cover its a match made in heaven as it can be mounted to the t-slot rails on the cover for a seamless application. Add a set to your build with XO. How long can I expect to wait after I order a Bed Rack? Cannot recommend this product or the company behind it enough. Read the terms and conditions of the service HERE. Our brackets are designed to slide under your tonneau rails. If your order is in stock, we will process the charges to your credit card it will ship within seven business days from the date of your order. Therefore, we have a strict no returns policy, all sales are final. We can make almost anything a reality! If you see the tent, rack or package is CLEARLY damaged, do NOT sign it, do NOT accept it, and REFUSE delivery. Most of the products in our store ship free, if they are above $300. - How long will it take to receive my refund? If you change your mind and decide to cancel after48 hours (2 days) of placing the order, we will charge a 3.75% cancellation fee. If you have questions about the ordering and configuration process, please contact us! This process might take a few hours. With those 3 steps, we can together decide on the best solution for you! Bear in mind the wide brackets might push out the rack outside the boundaries of the truck's bedrails, although inside the perimeter of the truck.