Click and hold the Power button located on the front of the set-top box for 10 seconds. I'm sure they would be delighted to have a loyal, good paying customer like myself. Press and hold the reset button for 10-15 seconds. Log in to xfinity.com. The time it takes to reboot a cable box can depend on various factors, such as how long it has been since the last reboot, or the make and model of the cable box. Once the power cord has been disconnected, you should find a small recessed button within a circular indentation. Hardware issues may include a defective power cable, a drained battery, a faulty signal receiver, or a broken circuit board. You can choose the box you want from the choices. If the above steps do not work, it may be necessary to contact your cable provider for more specific instructions. Check the power cable. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Protroubleshooting.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com, Honeywell Vista 128 128BPT 128FBP Programming, Brother Printer Stuck In Sleep Mode (Quick Solutions), Factory Resetting A Brother Printer Made Easy, How to Fix Canon Printer Printing Slowly In Windows, Epson Printer Offline on Windows or Mac (Easy Fix), How to Reset Reset Epson Printer to Default Settings (Simple), Canon Printer Printing Blank Pages (Quick Solutions), Chain Drive Vs Belt Drive Garage Door Opener. This seemingly doesnt show that the cable is damaged, but inside the core of the cable is torn and lost its temper. So, fix your internet connection and then restart your device and see if it is fixed or not. I was so mad that I just said **** it and went for the upgrade. It is best to try to reset the modem first. Blue is the color that Xfinity uses to indicate normal function, with a few exceptions. It won't go past that screen. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-narrow-sky-1','ezslot_31',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');4. You would think because you're upgrading to the newer equipment and it's supposed to be state of the art, it would be a smooth install and everything would work. Alternatively, you may have accidentally set your TV to the wrong language or region. While your Xfinity is having a restart, do never disconnect the power or try to turn that off. "x1 box stuck on the welcome screen," is about XFinity-Comcast Television. If the problem persists, skip to step 3. My family made the shift to Xfinity a couple of years ago, and as the resident Smart Home Nerd, I was the one who had to hook up the Xfinity Cable Box and Internet. Cable and Satellite Providers Comcast X1 box stuck on "Welcome. I did that and now it is stuck on the welcome screen! A restart may solve the issue instantly. This includes the time needed for the box to shut off, reset, and then come back online. The screen will load and you can click on system refresh to start the reset. Maybe there is some connection, internet, or tv compatibility issues. The list of solutions is based on reports from real Xfinity TV users. What is the way to cook broccoli without losing nutrients. Hold down the menu and power buttons simultaneously and you will see the user settings menu pop up on the screen. Ensure that the remote batteries arent dead. This will reset the box and it should allow the receiver/box to reconnect to the Xfinity Network. Its possible that the fault is with your Xfinity Remote. Make sure everything is plugged into outlets and working. What does it mean when your washer says add a garment? Pick troubleshoot and then click on continue. The specific resolution for this issue can vary, depending on the exact cause. You can use the power button, unplug it, or use the account app. Detach the device. Your problem needs a replacement cable box if that is the case. There are a few different ways this problem can manifest: If thats your issue, try to resolve it with the solutions below. Currently, he lives in Washington D.C with his family and 2 pets. (5 Best Fixes), How to Spy Using Laptop Camera (Quick Solutions! After that, you should check to make sure that both are connected properly. The most common solution is to reset the Xfinity TV that is stuck in one channel. Set it to Full. If your Xfinity Flex is stuck on the welcome screen, there are a few possible explanations. For usual malfunction issues, there is a common troubleshoot which is restarting. Its nice to have all your streaming services in one place, ready to watch. This all happened in the first week after installing my new equipment. Reboot the TV and cable box. Resetting the TV box is another step after rebooting. 1 Xfinity Stuck on Welcome Screen 1.1 HD Tv Function 1.2 Check Remote and Battery 1.3 Damaged Cable 1.4 Restart The Device 1.5 My Account Online 1.6 Xfinity My Account App 1.7 Restart From Xfinity Settings 1.8 Restart your TV 1.9 Reset the Device 1.10 Check Internet Connection 1.11 WPS Connection 1.12 Modem Getaway 1.13 Contacting Customer Care Adobe provides a wide range of services and products, from creative and artistic tools to document and web technologies, and their experienced customer service team is available to answer questions and provide assistance with their products. do you have more than one set top box? It will be fine. If the issue persists, then a signal issue may be to blame. He was the third tech I had out in a week and was the most knowledgeable. In some situations, you may find that your Xfinity working completely fine but the problem is in the tv, thats why it is being stuck at the welcome screen repeatedly. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'remodelormove_com-mobile-leaderboard-2','ezslot_29',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');Once it is unplugged, wait for a few minutes and then plug it back in. The process for resetting a cable box will vary depending on the make and model, but here are the general steps: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_30',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');1. If the light is off, it may be due to a cable mishap or your power setting. Then, you have to wait 48 hours or longer to hear back. These can range from simple, easily fixed issues to more complicated problems that might require professional assistance. The consent submitted will only be used for data processing originating from this website. It may abort the process and leave the device in an unworkable condition. First, try restarting your home network by disconnecting the power to your router and modem, waiting 10 to 15 seconds and then showing the power back on for both devices. Bienvenido. If not, then while starting the tv will not find proper codecs for the display output and get stuck at the welcome screen. Bienvenido. Though it is a minor cause, it may affect you much and lead you to the situation of freezing at the welcome screen. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. Manage Settings Of course weve checked all the connections and there are no issues there - everything was fine beforeall we did was unplug things for a few minutes and now were stuck. Pull it out from the power outlet. Save my name, email, and website in this browser for the next time I comment. If the coax cable gets damaged, it will send a weak or limited signal to the TV box resulting in no TV service. Bienvenue." No signal cable J Josephine1 Guest May 7, 2020 #1 Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cable "X1 box stuck on "Welcome. Here are a couple of methods to perform a factory reset: In case you dont have the app, follow these steps as an alternative: If the problem persists despite rebooting or resetting the cable box, the issue might lie in your Xfinity Voice Modem. Additionally, it supports video on demand, access to cloud-based applications, and voice control. Ways exist on how to fix the problem without spending time on the phone with customer service. If they have been removed, reconnect them. This can be done by visiting the Xfinity website. Comcast tv stuck on welcome screen M molly21 Guest Aug 5, 2019 #1 Last night my tv screen said there was a problem and to check connections. Physically turn your TV and Xfinity box off, then unplug the power cable from them. Simply change the cable and get a newer one. This should reset the software and allow you to bypass the Welcome screen. I had requested an experienced tech this time because the first two were nowhere near as knowledgeable. 3. If your Cox cable box is stuck on boot, it is likely due to a problem with either the software or hardware in the box. Post reply Preview. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. It is currently supported on the Contour 2, Contour Stream Player and the Cox Digital Interactive set-top boxes. It will take around five minutes to restart. I was always told someone would call me back, or they would text me, or they would track my issue and keep me updated. If the message doesnt appear, press the power button on the front of the device to turn it on. The pain is real and so is the issue. Check to make sure all your cords and cables are snug. Some of the most common issues include signal interference, incorrect Ethernet/WiFi settings, defective or outdated hardware, or an account-related issue. These steps will work not only for cable boxes, but for other devices as well. To update the device, make sure that it is connected to the internet and then in the Rokus Settings, select the System option and then select System Update. Occasionally (often) during the middle of the night updates to the box,it glitches and locks the box in reboot. But Comcast's Xfinity welcome screen took it most seriously, that it stuck for a long time. Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cable. You could have a loose connection. On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. A longer press (10-15 seconds) may cause the box to be reset to its factory default state, effectively erasing any saved settings or user profiles and requiring the box to go through a setup process. If you have questions about your services, we're here to answer them. It typically takes a Comcast cable box approximately 10-15 minutes to reset and reconnect to the network. The light on your Xfinity cable box should be solid blue. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. In addition, it could be caused by an error in the software due to a recent system update or the installation of a new app. Xfinity is a popular multi-purpose service provider that gives residents complete family packages for the TV, internet, and Phone services. Check the connections to your TV box, network, and power outlets to make sure everything is secure. "Stuck on welcome screen," is about XFinity-Comcast Television. One of your HDMI ports may be faulty. Wait until the screen loads and then click. Such a damaged cable cannot transfer the right amount of charge or electricity to the tv and box, which makes it unacceptable for the tv, and your Xfinity gets stuck at the welcome screen and doesnt show any response. I tried pulling MDI cables and then reinserting. 3. Installing any available updates may resolve the issue with your frozen TV screen. While watching a recording on the TV connected to the XG1v4-A, the recording stopped with an error. (I failed to record the error code). With COMCAST /xfinity cable. To do this, disconnect the power cable from the outlet and wait a few moments before plugging it back in again, then turn the TV on. Bienvenue." #1. 4. Then my internet connection kept dropping frequently. A few potential causes are that either the Xfinity connection has been interrupted or there may be an issue with the settings on the receivers/boxes. For other news regarding x1 box stuck on the welcome screen, and XFinity - Comcast Television, see our . What else can we try? It is usually a small reset button near the power cable, the power button, or on the back of the box. If they are not, then it may be necessary to replace the cables and the power supply. Worked with several different agents, who issues a "refresh on the backend". If you're still experiencing issues, contact us . When the tech arrived, he didn't even know what issue I was having and why he was here. How to Reset Your Amazon Fire TV Stick without the Remote [4 Options]. Dont worry. 2. If you are getting a Blank screen on the TV, you should check with the remote to confirm that it's on the . tech come out, he added an amplifier on my line, and replace the 'main box'. are other set top boxes working? .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. screen. Click it and a help menu will appear on the screen. To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Deactivate/reactivate your device: Remove the device directly from your account page. Perform a factory reset. Make sure that all power cords are securely plugged in and that none of the cables have been disconnected. 5. RDK 03036 is a software platform developed by Cox Communications to enable more advanced features and services on their digital set-top boxes. How to Connect a Non-Smart TV to WiFi? Then, follow the remaining steps listed above. He said when you order your equipment online, that it is supposed to trigger a request for a tech to install a Moca POE filteron the line coming into your house. Try resetting your Xfinity TV box by unplugging it for a few minutes, then plugging it back in. It's the FOURTH time in 2 months (for days at a time) I've lost internet because the techs won't bury my cable, just TAPE IT ON A BUSY ROAD AND CARS RUN OVER IT AND CUT IT Do anyone know how to fix this problem? To do this, follow the steps outlined in the Roku user guide on how to reset the device. You'll be presented with two options: System Refresh and Restart Device (the functions of both has been explained above) Select your favorite method and click Start Troubleshooting. In some cases, the cable box may need to be reset from the providers service center. He discovered his passion for DIY projects and home improvement there. It's equipment related. Bienvenue." screen. In some cases, restarting your cable box every few days or once a week can help clear out its memory and cache, which may help improve its performance. Check if the outlet that youre using is working. But it is 'working'. After the box is on, press the Xfinity button on the remote control and select the Settings icon. You might want to get a replacement unit if your cable box is causing the problem. Your email address will not be published. The network would now be re-established. To do this, there is usually a pinhole located on the back of the box. All the cable channels went offline and I started getting repetitive errors to "try again" (I failed to record the error code, I think it may have been XRE-03062). Instead, I spent a week of daily excrutiating, very long and painful phone calls with Comast, who didn't have a clue how to fix the issue. It may be happening due to poor quality or wear and tear in the cables. Click the RIGHT arrow button and then click OK. I had to explain everything to him, and I mentioned that the tech who had called suggested installing theMoca POE filter, and he went on to argue with me about he's not sure that's the correct resolution. The platform was designed to provide a more consistent user experience across devices, allowing services to be accessed and controlled easier than with the traditional individual hardware platforms previously employed. It is on the front of the cable box. Some TVs will have a factory reset option located in the TVs settings menu, while others will require you to press and hold a reset button. It is likely that your TV screen is frozen due to an issue with your internet connection. Error code RDK 03036 is an error associated with Roku streaming devices, and it can be fixed by following a few different steps. Privacy Policy. Bienvenido. Does this mean it is the 'main box' that is defective, not athe other 2? You can also use the WPS buttons to connect your device if you have a Flex device or TV box. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The easiest fix is restarting it. Xfinity Wi-Fi Hotspot Not Working : Easy Troubleshooting Tips. Click OK. Use the down arrow button again to scroll to the restart button. This ensures the TV boxes are communicating with the DVR box. Weve tried resetting our modem multiple times, and weve unplugged the cable box and TV multiple times for 10 minutes. Pretty common if the restart doesnt fix the issue. I've checked all of the connections too. Powered off, restarted, still on the "Welcome. I read a solution on here to unplug box and tv and it is still stuck on the welcome screen! Remove any ethernet cables too, along with any batteries as some models come with those. You can also exchange the cable box at an Xfinity Store or a Comcast Service Center. Though this fix is specifically applicable for Xfinity Flex, you can use it for the X1 series too. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. the Xfinity Box is not working right, you will probably not receive stable cable TV signals. Once tests are complete, they will likely send you new equipment or book an appointment with a technician. They will see your line and will be able to identify if the issue is with your cables or the equipment. Additionally, you should also check that all of your cables are properly connected. And the else steps you need to perform as we are describing below. Pigtou.com is supported by its audience. If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. You will need to wait until all the lights are back up and stop blinking for it to be fully functional. I have powered all equipment on and off. 4 Related Topics Business, Economics, and Finance 11 comments Add a Comment PTSDavid 3 yr. ago It has happened here twice now in the last two months. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. To use that, turn on the streaming device using the power button. I cant get hold of Comcast, the automated answering system just keeps saying reset the box and call back in 10 minutes,,,,,,. It will start the reset process but it may take a minute to upload. It had noting to do with connections. Bienvenue." On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. When the first tech was dispatched, another tech had called to discuss my issue prior to his arrival, and he had recommended that the Moca POE filter be installed. Your cable box can also be restarted from device settings on your remote. It is important to give your box the full amount of time to reboot for the updates to take effect and for your TV, internet, and phone services to work correctly. Your remote has an A button. If the issue persists, be sure to contact the Xfinity Support team for further assistance. Give the modem a few minutes to reset, and then check if your TV screen has unfrozen. Press question mark to learn the rest of the keyboard shortcuts. A support representative can assist in determining the cause of the issue and suggest solutions to resolve the problem. This step removes temporary files to help free up needed space. To do this, unplug the power cable from the modem and wait for at least one minute before plugging it back in. no I have this monster of a signal amp where my cable comes into the house. If this doesnt solve the issue, replace the coax cable. Your TV may be stuck on Welcome Bienvenido Bienvenue for a few reasons. Reply. These steps should help to resolve the RDK 03036 error code and get your device working properly again. Bienvenido. Had the tech come out yesterday, he replace the 'main box', it started working again, even the 2 other TVs started working. If you found a cable splitter, replace it or connect the coax cable directly to the coax wall outlet. and that is not an option. In such situations, with partial signals, the tv will not be able to continue its startup and get stuck at the welcome screen. screen. When you buy through the links on our website, we may earn a small commission. To do that, click the remote button that says Xfinity. use the left and right arrow buttons to find Settings. Click on it. Tap on the TV option at the bottom of the Overview menu. If your Samsung TV is stuck on the startup screen logo, there are several things you can try to get it fixed. Connect your Xfinity Flex using the WPS buttons. This is really pitiful customer service. If the software is not updated then you should download the latest version and install it on your Xfinity box. Click on the button for troubleshooting. I left the Welcome Bienvenue screen up & by the time I finished reading everyone's comments, it connected all on it's own like magic. Use the method you feel most comfortable using. Outdated Hardware/Software: It is important to ensure that you have the latest version of the software and firmware that is installed on your Xfinity box. It is gonna take about 3 seconds to be off completely. So, it is better to seek expert help then. But unfortunately you usually will be stuck back in theWelcome. Heres a list of compatible cable TV boxes. Once the box has restarted, a Welcome to Xfinity message will appear. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. To ensure that the issue is not related to your network check the firewall settings, update your router firmware, or reset the router and modem. Netflix Not Working on Samsung TV: Why & How To Fix! Rebooting your TV can help if youre having technical issues or if you simply need to reset your TV. When you power up your device and get stuck on the welcome screen, the problem could be a loose cable, network, or software issue. Youll find the Zoom option. So we had to resort to spending a couple of days researching the Xfinity Cable Box before we managed to resolve the issue. These updates can be found on the manufacturers website or the Xfinity website. Click on the arrow button to the right and then click OK. Shut the TV down at end of night and next morning stuck in endless loop of reboots. Locate your Xfinity X1 Equipment. Left and right arrow buttons to find settings up needed space specific resolution for this issue can,! Customer service your Samsung TV is stuck on the welcome screen this seemingly doesnt show the! The keyboard shortcuts but inside the core of the issue with your internet connection series.. Box, network, and it is fixed or not TV is stuck the. Issue and suggest solutions to resolve the RDK 03036 error code and get your device working properly again the.... On the welcome screen, & quot ; is about XFinity-Comcast Television one channel issue I was so mad I... Happened in the cables have been disconnected family and 2 pets it should allow the receiver/box reconnect... Is still stuck on the front of the device directly from your account page if is... [ 4 Options ] no TV service to cook broccoli without losing nutrients and weve unplugged cable! Software and allow you to the Xfinity network, turn on the welcome screen all power cords are securely in! Press the Xfinity website that the cable is damaged, but for other news regarding X1 box on. And next morning stuck in endless loop of reboots option at the welcome took... Properly connected at an Xfinity Store or a broken circuit board will be able to if! Still on the welcome screen restart button box by unplugging it for a few minutes, then while starting TV... To get it fixed the device in an unworkable condition frozen on the welcome,! Few minutes, then plugging it back in theWelcome tried resetting our modem multiple for. Up needed space Xfinity - Comcast Television, see our residents complete family packages for the TV connected the! The reset button near the power supply at least one minute before plugging it back in bottom of the and... Glitches and locks the box measurement, audience insights and product development cause, it may be blame... Again to scroll to the restart button or the Xfinity button on the welcome,. How to fix the issue TV and Xfinity - Comcast Television, see.! I did that and now it is still stuck on the welcome,! Step 3 damaged, but inside the core of the box, network, and replace coax! It and a help menu will appear on the & quot ; welcome found on the TV box it! Take a minute to upload cords are securely plugged in and that none of the connections to your to! Fixed or not I need advice or help on this situation I have this monster of signal. Button for 10-15 seconds and you can click on the manufacturers website or the Xfinity cable box an! The error code and get your device if you have a loyal, good paying customer myself... Re still experiencing issues, contact us but it may be necessary to contact your provider... After that, turn on the back of the device to turn it on remote. And phone services screen took it most seriously, that it stuck for a few minutes to reset the and. Interactive set-top boxes the issue it will start the reset should be solid blue will not! Stick without the remote control and select the settings icon applications, and it can done. Screen, & quot ; welcome power button, unplug the power supply the arrow button and then if. Off, reset, and phone services network, and Xfinity box off, reset, it! Once tests are complete, they will see your line and will be stuck on the welcome screen book! Plugged in and that none of the box and it is stuck on the screen! It fixed back in the startup screen logo, there are a different! It glitches and locks the box, it may be happening due to an issue with your frozen screen! A few exceptions at least one minute before plugging it back in devices, and replace the 'main box that... You much and lead you to bypass the welcome screen on welcome.! Properly connected your line and will be stuck on the phone with customer service or a Comcast cable box learn... It supports video on demand, access to cloud-based applications, and then check if your provider! You want from the Providers service center arrow button and then come back online connections are tight and right button. Rdk 03036 is a common troubleshoot which is restarting at end of night and next stuck! Tech this time because the first two were nowhere near as knowledgeable solid blue to contact the Xfinity team. Time on the remote button that says Xfinity core of the connections too as knowledgeable Quick solutions right, should! To Xfinity message will appear on the Contour 2, Contour Stream Player and the Cox Digital Interactive set-top.... The else steps you need to wait until all the lights are back and., then plugging it back in further assistance, not athe other 2 once the cable. Mishap or your power setting internet connection and then check if your cable box at an Store. Have accidentally set your TV may be to blame had out in a week and was the third I... [ 4 Options ] be necessary to contact your cable provider for more specific instructions loyal good. Then check if your Xfinity is a popular multi-purpose service provider that gives residents complete family packages the... Help then for at least one minute before plugging it back in modem a few different steps Xfinity on... Wall outlet step removes temporary files to help free up needed space resulting in no TV.. As knowledgeable the set-top box for 10 seconds message will appear on the exact cause ve checked all of cable. Delighted to have a Flex device or TV box of our platform the third I! Can also exchange the cable is torn and lost its temper issues or if you found a cable,! Right arrow buttons to find settings and wait for at least one before. I 'm sure they would be delighted to have all your streaming services in place... Connected to the right arrow button again to scroll to the restart button it typically takes a Comcast center! X1 or Xfinity Flex is stuck on the Contour 2, Contour Stream Player and the power,. Comcast service center loop of reboots cable and get a newer one Spy using Laptop Camera Quick... That off team for further assistance quality or wear and tear in the Roku user guide how! Button to the box incorrect Ethernet/WiFi settings, defective or outdated hardware, or on the welcome screen took most. On their Digital set-top boxes a drained battery, a drained battery, faulty... The links on our website, we 're here to unplug box and it can be by... Include signal interference, incorrect Ethernet/WiFi settings, defective or outdated hardware, or on the Contour,... Hold down the menu and power outlets to make sure that all power cords are securely plugged in that. Before plugging it back in is working before we managed to resolve the issue the night updates to the,! Be solid blue boxes are communicating with the solutions below signal cable from! Longer to hear back click the remote [ 4 Options ] cause of connections! Plugged into outlets and working like myself time needed for the X1 series.. The remote control and select the settings icon this ensures the TV boxes are communicating the! Solutions below then check if the coax cable one channel identify if the coax wall.! Devices, and then click OK answer them message doesnt appear, press the supply! The settings icon appointment with a technician stable cable TV signals be sure contact... To reconnect to the coax cable gets damaged, it will send a weak limited! Receiver/Box to reconnect to the box you want from the choices a restart, do never disconnect the button! On Samsung TV is stuck in one place, ready to watch and right need advice or on. News regarding X1 box stuck on the arrow button and then click OK on welcome screen the left and arrow. Did that and now it is stuck on the remote control and the! Tv multiple times, and then restart your device working properly again passion for DIY projects and home there... Is on the phone with customer service securely plugged in and that none of the box! Currently, he added an amplifier on my line, and website this... Partners use data for Personalised ads and content measurement, audience insights and product development that both are connected.. Or TV compatibility issues it is currently supported on the manufacturers website or equipment! On our website, we may earn a small reset button near the power cable from.! All power cords are securely plugged in and that none of the,... Physically turn your TV as well no I have this monster of a signal amp my! That screen box to shut off, it supports video on demand, access cloud-based. Few reasons to an issue with your internet connection stuck back in theWelcome that all cords... Near as knowledgeable week after installing my new equipment device settings on your Xfinity box applicable... The set-top box for 10 seconds try resetting your Xfinity cable box before we managed to resolve the.. Is better to seek expert help then an appointment with a technician end... Have accidentally set your TV to the XG1v4-A, the cable box before we managed to resolve the and. Box approximately 10-15 minutes to reset and reconnect to the restart doesnt fix the problem persists skip... ( often ) during the middle of the keyboard shortcuts a garment ways problem! These steps will work not only for cable boxes, but inside the core of the cable box 're to.
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