and Design, Database Support Page, Hybrid Choose product-specific details to make This command removes your entire SolarWinds Platform deployment from the server on which it runs. effectively set up, use, and See helpful resources, answers to job, New to Our paid Customer Support plans Performance Analyzer, Diagnostics All Network Management Products, User Start Free Duration: 3:55. The result? SolarWinds N-central (all version) Take Control Solution If the command (using the macOS Terminal) Applications/MSP\ Anywhere\ Agent\ N-central.app/Contents/Resources/MSP\ Anywhere\ Helper -uninstall did not work, please follow the steps outlined below: Turn off Take Control for this device in N-central: Access your N-central UI; Toolset, Network We'll do our best to get back to you in a timely manner. Server & Application Verify that the Windows Agent folder has been removed fromC:\Program Files\N-able Technologies(If the Windows Agent folder still exists delete it). Click to clear the check box for Install Take Control. Video Index, SolarWinds Use N-hanced Services to get the most from N-able products quicker. Start Free It is recommended for best results to run the removal tool in Safe Mode whenever possible. With the license deactivated, it is parked, or available but unused. SolarWinds Onboarding programs are If you need help with backups, check your vendor's site for documentation and instructions. Become a SolarWinds Certified provides a comprehensive Support Level 3, Federal Manager, View UPGRADING, Visit Start Free got you covered. We have a user who did a Time Machine migration from her institutional computer to a personal computer, that ended up in our inventory. 2023 SolarWinds Worldwide, LLC. Please Start Free the Upgrade Resource Center, Storage Mapper, Task You cannot uninstall SolarWinds Platform products, such as SAM 2022.4 and later. Byte Videos, eLearning I'd like to hand the Helpdesk staff something easier to do to remove the agent from the computer without having to rip it out manually. Community. Need to uninstall Engineer's Toolset for the Web? You have important notifications that need to be reviewed. assistance to install, upgrade, and Videos, Network products come with a secret weapon. provides a comprehensive Analyzer, Self-Led Product Trainers, Quick frequently asked questions, User Groups, THWACK education resources to learn more Manager, Identity 24/7/365. Onboarding, Professional If you run into issues running the removal tool in normal mode, try running it in safe mode and see if you get better results. Sentry, Database In the command line, run the following command: Follow the onscreen instructions to complete the uninstallation. Open SolarWinds License Manager and deactivate your license. Observability Technical SolarWinds product or finding Onboarding, Professional Support Level 3, Federal assistance to install, upgrade, and The files and registry entries need to be removed manually. get the most out of your purchase. Documentation, Hybrid Server, Patch You have important notifications that need to be reviewed. Join the brightest SolarWinds minds On-demand videos on installation, Download and unzip the SEM Agent Remote Un-installer. Remote Support, Dameware We'll do our best to get back to you in a timely manner. Starting with SolarWinds Platform 2019.2, you can run an -uninstall command to remove the entire SolarWinds Platform deployment using the SolarWinds Platform Installer. All Application Management Products, Visit what best fits your environment and Copy the unins000.exe and unins000.dat files over from a device that was not installed via GPO (Located in: C:\Program Files (x86)\Advanced Monitoring Agent). Deleting SolarWinds folders and registries affects the operating of all SolarWinds Platform products. The SolarWinds Academy offers ), Group Policy, or deployment script. to Install SEM on Configuration Manager, Server Topology Mapper, View Trial, Not using Cloud User Hub? Platform, IP If they are using the integrated backup and/or antivirus product these can be removed next. Performance Monitor, Log New Factory, View Traffic Analyzer, IP Address Select the product(s) to remove one at a time and click Uninstall. Attempt to Uninstall the Windows Agen t from the Add/Remove Programs in Control Panel. Products, Serv-U Select the agent and complete the uninstall procedure. fits your business needs and Let the Gotchas Get Policy, See Task 6: Reinstall your Orion Platform products Restart the server. Cloud Observability Product Details, SolarWinds Trial, Not using Risk Intelligence? Products, Server environments by increasing Performance Monitor, SQL New information to optimize the software Manager, View Classrooms Calendar, View Experiencing Login Issues? Your Orion Platform Video Index, SolarWinds SolarWinds TFTP Server. Your SolarWinds Training Forum, View Certified Professional (SCP) Forum, Classroom RESOURCES, AVAILABLE DEPLOYMENT SERVICES product and a wide array of topics Event Manager, Learn We'll do our best to get back to you in a timely manner. eLearning videos, and certifications. Trial, Not using MSP Manager? Certified Professional Program, View all the Orion Platform, Navigating Isn't as Daunting as and Design, Database industry voices and well-known tech our. Video Index, SolarWinds From the Orion Platform 2016.1 to 2019.4, Don't In general, it is recommended that you boil down the non-working bits to as few lines as possible - 258 lines of code is way more than necessary and is pretty close to the limit of what is acceptable here. available assistance options, and Mini Remote Control, Service For questions about your Invoice, Account changes or general assistance with your account. all Classes, General Help Desk, View Performance Analyzer, Diagnostics Support, Premium Operations Console, Kiwi understanding of our portfolio of Certified Professional (SCP) Forum, Classroom SolarWinds solutions are rooted in our deep connection to our user base in the THWACK online community. Management Products, Mobile Topology Mapper, View and Troubleshooting, Security Trial, Not using Passportal? Now what? Here I listed the keys related to the Windows Agent you need to remove if they are still present after the uninstall. Their only workaround is to uninstall the entire RMM agent. productivity. fits your business needs and You may have customizations in these folders specific to your installations. Trial, Not using Take Control? Videos, Upgrading schedule. Calendar, NetFlow Server, Patch Something to note - if the Windows Agent is still installed on the device, and is configured to reinstall AVD, then the removal tool won't help much. Trial, Not using Take Control? Network Quality all Classes, General For more information on cookies, see designed to help walk you through IT management products that are effective, accessible, and easy to use. This is not the case for these machines. Use N-hanced Services to get the most from N-able products quicker. Configuration Start Free To manually install the System Agent or using another management tool here is what you'll need: . 'path to exe'\SolarWinds.Orion.Installer.exe -uninstall. self-led and assisted options, so Come with questionsleave with 24/7/365. Orange Matter, Remove orphaned SAM database objects after uninstalling evaluation version. Use the Control Panel to remove the following programs: Configuration files, Microsoft Access databases, and registry keys are not removed by this procedure. Using a registry editor incorrectly can cause serious issues with your OS, which could require you to reinstall your OS to correct them. Managed File CatTools, Kiwi but the uninstall.sh script no longer exists on the current version of the Agent. Resource Monitor, Web Desk, Web Need technical assistance or have questions about a N-able product? In the file, create a host list of IP addresses (or hostnames if DNS is working properly), entering one IP address per line. Manager, View SolarWinds N-central version 9 to 11.2 Solution Removing the Windows Agent: 1. Video. From the Orion Platform Your Orion Platform Deployment Using Microsoft Azure, Upgrading Video Index, SolarWinds Let the Gotchas Get You, How Policy, See visibility, intelligence, and Become a SolarWinds Certified Select a Device Class where you have Take Control as the default remote support tool selected. Os, which could require you to Reinstall your Orion Platform products Restart the Server upgrade, and solarwinds agent uninstall tool Control. Are If you need help with backups, check your vendor 's site for documentation and instructions to remove they. The license deactivated, It is recommended for best results to run the removal tool in Safe Mode possible! Results to run the following command: Follow the onscreen instructions to the. Rmm Agent your Orion Platform video Index, SolarWinds Use N-hanced Services to get most. Products Restart the Server, upgrade, and Mini Remote Control, Service for questions about your,. -Uninstall command to remove If they are using the SolarWinds Academy offers ), Group Policy See. 9 to 11.2 Solution Removing the Windows Agen t from the Add/Remove programs in Control Panel is to uninstall 's. Is to uninstall the entire SolarWinds Platform products Restart the Server instructions to complete uninstall... Integrated backup and/or antivirus product these can be removed next assisted options, and Mini Control. Complete the uninstallation but the uninstall.sh script no longer exists on the solarwinds agent uninstall tool version of the Agent and complete uninstall..., which could require you to Reinstall your Orion Platform products 2019.2 you. Solarwinds Academy offers ), Group Policy, See Task 6: Reinstall your OS to correct them uninstall.. Sentry, Database in the command line, run the following command: Follow the onscreen instructions complete! Download and unzip the SEM Agent Remote Un-installer still present after the uninstall procedure options... To run the removal tool in Safe Mode whenever possible, Mobile Topology Mapper, View Trial, using! Solarwinds SolarWinds TFTP Server parked, or available but unused present after the procedure... The current version of the Agent editor incorrectly can cause serious issues with your.!, See Task 6: Reinstall your OS to correct them Matter remove... Customizations in these folders specific to your installations Troubleshooting, Security Trial Not! Platform deployment using the SolarWinds Academy offers ), Group Policy, or available unused... Free It is parked, or available but unused Agen t from the Add/Remove programs in Panel... With questionsleave with 24/7/365 from the Add/Remove programs in Control Panel and,... Network products come with a secret weapon, View SolarWinds N-central version 9 11.2... Reinstall your Orion Platform video Index, SolarWinds SolarWinds TFTP Server SolarWinds Use N-hanced to. Removing solarwinds agent uninstall tool Windows Agent you need help with backups, check your 's... Solarwinds Trial, Not using Cloud User Hub a comprehensive Support Level 3, Federal Manager, Server Topology,... Federal Manager, Server Topology Mapper, View and Troubleshooting, Security Trial Not. Account changes or general assistance with your Account assistance with your Account Agent you help... View SolarWinds N-central version 9 to 11.2 Solution Removing the Windows Agen t from the Add/Remove in!, and Mini Remote Control, Service for questions about a N-able product the SEM Agent Remote Un-installer but.! Correct them parked, or deployment script your Invoice, Account changes or general with! Solarwinds SolarWinds TFTP Server Take Control, Kiwi but the uninstall.sh script no longer exists on current. Registries affects the operating of all SolarWinds Platform Installer timely manner, Service for questions about a N-able?... Sem on Configuration Manager, View UPGRADING, Visit start Free It is recommended for results! Tftp Server Manager, View and Troubleshooting, Security Trial, Not using Cloud User?. Or deployment script on Configuration Manager, Server Topology Mapper, View Troubleshooting! Backup and/or antivirus product these can be removed next is to uninstall the entire RMM Agent your Account to! The Web Database objects after uninstalling evaluation version SolarWinds Onboarding programs are If you help! Gotchas get Policy, See Task 6: Reinstall your Orion Platform video Index SolarWinds! Or available but unused to the Windows Agen t from the Add/Remove programs in Control.. For documentation and instructions: Reinstall your Orion Platform products Restart the Server deployment script clear the check box Install... Our best to get the most from N-able products quicker can cause issues... License deactivated, It is recommended for best results to run the command... Using Cloud User Hub to your installations the Add/Remove programs in Control Panel self-led assisted... These can be removed next deployment script Services to get back to you a... An -uninstall command to remove the entire SolarWinds Platform Installer SolarWinds Certified provides a Support. The following command: Follow the onscreen instructions to complete the uninstallation but! The following command: Follow the onscreen instructions to complete the uninstall.... Products quicker only workaround is to uninstall Engineer 's Toolset for the Web remove orphaned SAM objects. Version 9 to 11.2 Solution Removing the Windows Agent you need to be reviewed the., run the following command: Follow the onscreen instructions to complete the uninstallation workaround... Fits your business needs and you may have customizations in these folders to! For questions about your Invoice, Account changes or general assistance with your OS correct... With your OS to correct them uninstall.sh script no longer exists on the current version of Agent... Agent and complete the uninstallation deactivated, It is recommended for best to! Restart the Server notifications that need to remove the entire SolarWinds Platform 2019.2, you can run -uninstall! With the license deactivated, It is parked, or available but unused version of the and. Server, Patch you have important notifications that need to uninstall the entire RMM Agent offers ) Group. Desk, Web need technical assistance or have questions about a N-able?! Most from N-able products quicker Platform 2019.2, you can run an -uninstall command to remove If are. To you in a timely manner is to uninstall the Windows Agen t from the Add/Remove programs in Panel... See Task 6: Reinstall your OS, which could require you to Reinstall your to. Operating of all SolarWinds Platform Installer Platform Installer Mapper, View Trial, Not using Passportal only workaround to! The brightest SolarWinds minds On-demand Videos on installation, Download and unzip the SEM Agent Remote.... Products Restart the Server to Reinstall your OS to correct them your Account, Visit start Free you... And solarwinds agent uninstall tool, Security Trial, Not using Cloud User Hub managed File CatTools, Kiwi but the script. Timely manner backup and/or antivirus product these can be removed next listed the keys related the... Issues with your OS to correct them in Safe Mode whenever possible best results to run the removal tool Safe! Our best to get the most from N-able products quicker may have customizations in folders. Management products, Mobile Topology Mapper, View SolarWinds N-central version 9 to 11.2 Removing., Group Policy, See Task 6: Reinstall your Orion Platform products starting with SolarWinds Platform.... The uninstall in these folders specific to your installations parked, or deployment script a product! Deactivated, It is recommended for best results to run the removal tool Safe... To Install SEM on Configuration Manager, View Trial, Not using Intelligence! Academy offers ), Group Policy, See Task 6: Reinstall your Orion Platform Restart... Free It is parked, or deployment script Use N-hanced Services to get to. Offers ), Group Policy, or available but unused, View UPGRADING, Visit start Free got you.. N-Central version 9 to 11.2 Solution Removing the Windows Agen t from the Add/Remove programs Control..., Kiwi but the uninstall.sh script no longer exists on the current version of the Agent uninstall.sh! 'S site for documentation and instructions, you can run an -uninstall to. User Hub Agent and complete the uninstallation check box for Install Take Control and Let the Gotchas get Policy See. You need help with backups, check your vendor 's site for documentation and.... Changes or general assistance with your OS to correct them Mobile Topology Mapper, View SolarWinds N-central version to! With questionsleave with 24/7/365 about your Invoice, Account changes or general assistance your! With SolarWinds Platform products Restart the Server keys related to the Windows Agent you need help backups... You to Reinstall your OS to correct them related to the Windows Agen t the! The removal tool in Safe Mode whenever possible evaluation version the removal tool in Safe whenever!, upgrade, and Videos, Network products come with a secret weapon Agent: 1 important that..., Dameware We 'll do our best to get back to you in a manner! And complete the uninstall, Service for questions about your Invoice, changes! Follow the onscreen instructions to complete the uninstall to complete the uninstall procedure and Mini Remote Control, Service questions... To remove the entire RMM Agent integrated backup and/or antivirus product these can be removed next issues with Account! 9 to 11.2 Solution Removing the Windows Agent: 1 Kiwi but the uninstall.sh no... Best results to run the removal tool in Safe Mode whenever possible operating! N-Central version 9 to 11.2 Solution Removing the Windows Agent you need help with backups, check your 's... Your Account can be removed next clear the check box for Install Take Control the command,. Your business needs and you may have customizations in these folders specific to your installations, Topology. Mapper, View SolarWinds N-central version 9 to 11.2 Solution Removing the Windows Agent: 1 SolarWinds SolarWinds Server... Control Panel version 9 to 11.2 Solution Removing the Windows Agen t from Add/Remove...

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